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Ross G.New South Wales
Very disappointed in Sunbeam and Harvey Norman
Kettle is 3yers old in good condition except it leaks Well out of warranty period but for such an apparently well made item and for the cost, only 3 years use is disappointing Advised H N of the problem their only answer was its out of warranty would you like to buy another kettle
Purchased in January 2021 at Harvey Norman for A$150.00.
1 comment
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Kaz
- 8 reviews
- 10 likes
Beautiful but tastes awful
Just bought this kettle in the mint green and it is beautiful.love the look BUT it tastes like plastic! Its like its coming from the plastic water level getting warm and plastic taste leaching into water... It is not our water source as my plumber hubby has fitted a very good filter system and when you boil in steel pot its fine. Im worried that the taste could lead to health problems..the taste is so bad weve had to tip out our drinks. We did the vinegar thing and bicarb thing and nope still tastes awful. And going to have to take to to myer to get refund. Its so disappointing
Purchased in April 2021 at Myer Online Store for A$99.00.
1 comment
Customer C.Sunbeam
Hi Kaz,
So sorry to hear of this. I will be sure to pass this onto our product team.
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ReaderRockhampton
- 19 reviews
Beautiful to look at but as much use as a chocolate teapot.
Probably the worst kettle i have ever owned, i also have the toaster which is not much better. Kettle does not boil to correct temperature anymore but on odd occasions it will not turn off either. Have to stand over it and am annoyed as there are much cheaper kettles available such as i have purchased in the past and they all worked better and lasted longer.The toaster is slow on the right hand side and always has been.
4 comments
Customer C.Sunbeam
Sorry to hear of your bad experience with your KE2110B Reader. Judging by your purchase date, this product is well within the warranty period. please return to the store of purchase with your receipt ... Read more
or contact Sunbeam customer care for further assistance.Thank you for taking the time to reply to the review i made. It is unusual for anyone from any company to take the time to actually listen to the customers anymore. Well done to sunbeam for customer care, you deserve a pat on the back.
Customer C.Sunbeam
No worries Reader, happy to help!! Did you speak with the Sunbeam customer care team??
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Find out how Sunbeam London Collection KE2110B (Blue) compares to other Electric Kettles
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MashSydney
Designed to fail
I love the look and colour of this kettle but sadly has a poorly designed handle which has now come unstuck. Had for less than 2 years. I do not wish to be throwing out an otherwise functioning but unusable unfixable product and replacing so quickly. Not impressed and it was not cheap either. Shame Sunbeam.
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Lauren.asMelbourne
- 17 reviews
- 16 likes
Terrible
Purchased in May 2016. August 2017 it dies. The light works but no boiling function as mentioned by a previous review.
it was extremely noisy when boiling.
Checked the warranty and although only covered by a 12-month bogus warranty, we took it back to JB HIFI who upon our insistence gave us a full refund. We purchased a Breville.
People please use your Australian Consumer rights and insist that the place of purchase remedies your major failure as they are legally required to.
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LisianthusAlbany
- 19 reviews
Dark blue
Searched for a long time for a new kettle. Read many reviews but settled on this model. Light weight, quick boil, no steam on the handle when pouring water. Yep, very happy. The dark blue colour is only available at Harvey Norman. Looks great (won't clash) next to stainless steel products.
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FifiSouth East Queensland, QLD
- 9 reviews
Stylish
Firstly this is my 4th and last attempt at buying a kettle this year.
I have trouble holding a heavy kettle. A traditional style that is reasonably light when filled with water. Sturdy with a bit of bling. The colour blue is lovely. All in all very happy with it.
1 comment
Brendan K.Sunbeam
Dear Fifi,
Thank you for your feedback!
We hope you continue to enjoy your London Collection kettle.... Read more
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Questions & Answers
Kayasked
Could you tell me if this kettle is noisy and how long does it take to boil?
4 answers
Hi there. The kettle is not excessively noisy. As for the time it takes to boil. Probably 2 minutes - this will depend how much you fill it up. If you are looking for a stylish, light kettle with a bit of bling. This is it.
Thanks for your reply Fifi.
Brendan K.Sunbeam
Hi Kay,
Fifi is certainly right! Boiling time will depend on how much you fill the jug however no longer then approx. 2-2.5 mins.
Kindest Regards
Sunbeam
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Customer C.Sunbeam
Hi Ross G,
Sorry to hear. Will pass feedback on