I purchased this toaster a few weeks ago and just unpacked it on the weekend. Looks great but it only toasts on one side of the bread. Have tried various settings and all 4 slots but looks like it is going back for a refund!

First one didn't toast evenly, refunded by Myer. Second toaster, cancel button stuck handle not working to push toast down. Now I can't find a matching toaster to the kettle

I bought this toaster and have had it replaced twice - it does not toast the bread evenly on both sides. After the second replacement I asked sunbeam to send a different model but they did not have any in stock to match an already purchased black kettle. Third replacement had the same issue. I now need to go back to the retailed where I purchased for a refund and find another toaster to match a kettle! Not happy Sunbeam!

Right out of the box I loved the look, however one of the 2 slots only toasts the edge of the bread, the middle elements don't heat up enough to toast the centre of the bread. Have to toast on slice at a time on the "better" side and rotate it halfway through, to get a toast on both sides. Very disappointing. The matching kettle is great though.

Devastated! Bought this gorgeous set 4 slice toaster & matching kettle in champagne. 4 slice toaster has only lasted 3 months, left side works but as soon as you push the plunger down to use right side it trips the safety switch of the house!

How disappointing that this expensive toaster only really toasts on one side of each slice of bread. I bought it a year ago to match the kettle (which works perfectly) and I would have thought for $130 it would well truly outperform a cheaper brand (K-mart for example). Lesson learned - stick with the inexpensive brands, they make them look pretty too these days. Sunbeam appears to have dropped the ball on this one.

Worked fine for 2 weeks and today I went to cancel the toast as my eggs were not ready yet and the cancel button is stuck on and toaster won’t turn off unless I un plug from wall.

Worked well for 14 months and then it just died. It toasted well and bread did not burn or get stuck so I expected it to last longer for the price. I had a Woolworths $12 toaster in the past which lasted a lot longer! Not worth the money. It looked pretty though :(

It's interesting. I was watching a 1991 Movie and they had poor quality toast. So did I back then but with 27 years to improve toasters I am convinced it will never happen. I have had a t least a dozen toasters since then and none of them survived nor did they ever produce a consistent result. This one doesn't either in spite of the high, much higher cost. I would go back to a $30 toaster from Coles but my wife likes the colour. It does look good. Yes I know bread is variable but I just think both sides should toast the same. Am I wrong to expect this simple result?

Lovely looking toaster, but not a good performer. Didn't toast evenly and levers were always reluctant to stay down in toasting position. After one side stopped working and then a burnt electrical smell, we threw it away. It cost $126.65 to purchase and only lasted 18 months.
Of course the warranty period is 12 months.
Purchased in September 2016 and replaced in March 2018.
Wouldn't recommend. Found a Russell Hobbs toaster with a 2 year warranty.

Well this is the third toaster we have now after replacing the other two under warranty. We have cafe series coffee machine and grinder but had to replace the cafe series kettle because it leaked so we bit the bullet and bought a new toaster and kettle. Thumbs up so far for the kettle but three toasters later....what gives. It cooks on one side of the toast golden brown and the other is not even blushing. I filmed it to prove it. I will say the guys at the Good Guys replaced the second one we had with the current third one no questions asked. At least this side of the problem is working perfectly.

Yes. one of the slots doesn't cook on one side. I shall call it......... """""""SUNBEAMS NEW 3.5 SLOT TOASTER"""""....

I have had the sunbeam London collection 4 slice toaster for 4 days and it toasts on on one side of the bread. This is the reason why I replaced my previous toaster. The day after I bought the toaster, I bought the kettle to match it. I will be returning the toaster but now I'll have mismatched appliances. Very disappointed with the toaster. Seriously, the amount of money you pay for a 4 slice premium looking toaster and only to fail you.

Just got our new toaster as the old one had started only toasting one side of the bread (12 years of service mind you). Got our new flash shiny one and it's doing the same thing. Is it really that hard to make a toaster that makes toast the same as in photo on box? Grrrrrrr

Replaced 4-slice Breville toaster whose RHS stopped staying down and sparked when electricity came on. This toaster looks good. Has LED-lit buttons for cancel, defrost and reheat. Crumb tray is easily accessible. Toasts OK in 3 slots but one slot toasts one side leaving other side uncooked. Looks aren't everything.

Well it work It does what a toaster suppose to do.
The toast the same every time .
The setting are good all electronic control very stable.
But get the extended warranty . for peace of mind.
Unit looks the part take up a bit of room on the bench.