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MX8500 (Silver), MX8500W (White), MX8500R (Red), MX8500Y (Yellow)CatherineCIpswich
- 2 reviews
Beater gears worn away
I recieved my mixmaster as a present less than 2 years ago and use it a dozen times a year. I find the motor nice and quiet but the beaters very hard to get in. Just recently the beaters jammed when I was beating some butter and then the outer beater stopped rotating. When I ejected it I fond the gears had stripped and the beater will no longer spin. Spare parts are quite expensive considering the cost of the machine!
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Terrible
I bought a Sunbeam Mixmaster Classic from David Jones a couple of years ago. I had never owned one and was quite excited. What a letdown! The bowls needed help to turn, it was noisy and I foolishly didn't return it during the Warranty period. Well recently one of the beaters shattered and as of today the whole thing is being tossed in the bin.How disappointing to see what used to be a good Brand turn into such a heap of crap. Never again and I need to buy another but am wondering which is the best. There are no perfect reviews on any of them.
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ZeT
- 2 reviews
Just don't make 'em like they used to
I bought my mixmaster 5 years ago with all my birthday money from friends and family. It started making a terrible noise luckily within the 1 year warranty and was pretty happy to get a whole new mixmaster sent to me. Fast-forward 5 years and it had served me well and helped me make a lot of thing in this time but the base has stopped turning and I'm not going to get another one. I bought the Sunbeam mixmaster because my mum's is still working after 40 years, but the quality is just obviously not what it used to be.
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Find out how Sunbeam Mixmaster Classic compares to other Benchtop Food Mixers
Know better, choose better.
Craig
- 2 reviews
- 1 like
Robbed of a good pavlova
My mother purchased this product after using Sunbeam mixers over 50 years. Her previous three models in this period were great. Unfortunately this mixer has put her and the rest of the family off Sunbeam for good. Used once only before the warranty expired due to ill health. Used it, or at least tried to use it four times after warranty. Bowl didnt spin and beaters wouldnt insert easily. I tried to fix it which kept it ticking a few more times. Poor design in my view but im no engineer. Has caused much frustration in the short time that it got ...Read more
a good run. Enjoyed the short walk to the bin and I'm happy to replace it with a non Sunbeam mixer that functions. I'm sick of hearing about it. The reviews here speak volumes. We have wasted money but it will cost Sunbeam more in lost future sales from family and friends. Hope this helps you to avoid a white elephant.Similar opinion? Write a review on ieatwords.com.au!
DynastysapphireHephzibah
Disappointed
Bought this mixer last year (2015 ) to bake my Christmas cakes and I loved it.. put it back in its original box with all the packing, took it out to use for thanksgiving, started mixing and 2mins into mixing my battery it just stopped and will not cut back on... A waste of money!!
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Terrible product with possible intention by company to fail for replacement?
The product has a terrible life span and when trying to see where things have gone wrong internally discovered that it was intentionally built so that maintenance and part replacement is nearly impossible!
Ours is stuck on high speed and I believe it is something to do with gears yet not being able to effectively access the whole internal area Sunbeam is forcing customers to replace?
Only other option is paying $100 for someone to tell me they can't fix it either.
Very put off Sunbeam products after this experience.
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Disappointed!
Very very disappointed. I bought and used an earlier model in 1957 and used it constantly for more than 30 years with no problems until the motor failed and could not be repaired. I then bought a Kenwood which was also quite easy to use and gave no trouble until just a few years ago. I did not hesitate to buy another Mixmaster similar to the first BUT what a disappointment. Right from the start I had major problems just inserting the beaters( yes the right way) sometimes it took up to 20 minutes to get them in. It did improve slightly with p...Read more
ractice but now and again the same problem would arise and now it has again. I also had trouble releasing them. What has happened to your designers to make it so difficult to use. Did mix things OK. I probably won 't buy another unless I have been assured that both these problems have been corrected. Motor slow in mixing dough but gets there .Whisks go in easily.Similar opinion? Write a review on ieatwords.com.au!
Jensydney
- 3 reviews
- 1 like
Disappointing
When using Sunbeam's own recipes (or family favourite recipes) this mixer (a) struggles to turn on the base (needs hand assistance), (b) splatters onto the kitchen bench and (c) beaters also take a couple of attempts to insert (yes, correct left/right orientation). None of this used to happen with earlier Mixmasters. Sunbeam can, and should, do better.
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snookies
- 31 reviews
- 39 likes
Better than a hand mixer
This was given to me second hand and I'm not much of a baker so haven't used it a whole lot, and probably haven't given it a hard enough time like others here ... but it works fine for the pavs I make on occasion and has certainly lasted longer than a year.
I think it's fine for what it does. Nothing fancy and better than a hand mixer for those long mixes, like a pav. I like that it's not heavy like the kitchenaid and I can easily lift it in and out of the cupboard with the handle.
1 comment
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Find out how Sunbeam Mixmaster Classic compares to other Benchtop Food Mixers
Know better, choose better.
Beth SSydney
Don't waste your money!
We received a Mixmaster as part of our Engagement Party Gift Registry. We had requested the mixmaster due to their stellar reputation. Less than 6 months later, only using it 3 times, the bowl seized on the mixer, we couldn't get it on or off or move it at all, so we took it back to Myer and received a replacement, which was great! Just over another 6 months later, again with minimal domestic use, the motor has just blown up... that's 2 units in 12 months... I just want my money back so that I am able to buy a mixer that doesn't have a catastrophic failure every 6 months!
Very disappointing, I won't be buying another Sunbeam product again, as there appears to be major faults with their design, durability and quality assurance!
1 comment
Brendan K.Sunbeam
Hi Beth,
I do apologise for the issues you encountered with one of our Sunbeam products. Your feedback is much appreciated and will be passed onto the product team. ... Read more
Kind Regards SunbeamSimilar opinion? Write a review on ieatwords.com.au!
Sunbeam failed after 2 years light use
When my Sunbeam mixmaster of 35 years finally died 2 years ago, I thought a new Sunbeam would be just the thing. Wrong. Purchased 4/2014, the rheostat speed is either off or flat out. Very disappointed after all these years and reviews seem to back this up for the brand.
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NatMelbourne
- 9 reviews
- 12 likes
Great product, I'm happy with my Mixmaster
This is a real labor saving device. I haven't had a Mixmaster before so I don't know how it compares with other brands but I'm using it all the time now. I mainly mix cake mixes, whip cream and use the more gentle fold setting. With mixtures that have cold butter I find I sometimes need to scrape the mixture manually down from the sides a couple of times, but assume this is usual with such a heavy mixture. I haven't had any trouble with the motor overheating.
1 comment
Brendan K.Sunbeam
Hi Nat,
Thank you for your great feedback on the Sunbeam MX8500W!... Read more
If you require any further advise or information on the unit, please don't hesitate to give our Customer Care Team a call on 1300 881 861 and one of our representatives will be more than happy to assist. Kind Regards SunbeamSimilar opinion? Write a review on ieatwords.com.au!
KatieLouLaunceston, Tasmaia
- 2 reviews
- 1 like
Great mixmaster
I love my machine, I was looking for a mixmaster that would work well and not cost the earth, within 6 months it had paid for itself, I love it.
I bought the Florence Broadhurst version from David Jones, which added a nice style aspect to the mixer too.
Would definitely recommend to any novice chefs out there.
1 comment
Brendan K.Sunbeam
Hi KatieLou
Thank you for your great feedback on the Sunbeam MX8500!... Read more
If you require any further advise or information on the unit, please don't hesitate to give our Customer Care Team a call on 1300 881 861 and one of our representatives will be more than happy to assist. Kind Regards SunbeamSimilar opinion? Write a review on ieatwords.com.au!
Greg LSydney
- 13 reviews
This performs well
I have had mine for 9 years and regularly use it for cakes and biscuits. I think it performs tasks of creaming and mixing very well and great for whisking egg whites. I also find it as good as planetary types for kneading dough (500g flour).....and much quieter at it. I am surprised at the low rating given by many unless the newer models are poorly constructed.
1 comment
Brendan K.Sunbeam
Hi Greg L,
Thank you for your great feedback on the Sunbeam MX8500Y!... Read more
If you require any further advise or information on the unit, please don't hesitate to give our Customer Care Team a call on 1300 881 861 and one of our representatives will be more than happy to assist. Kind Regards SunbeamSimilar opinion? Write a review on ieatwords.com.au!
Rachel ABrisbane
Motor blew in first few months of use
I was so excited to receive this mixer as an engagement gift - all of my family have had older models of Mixmasters and swear by them.
Unfortunately the motor of my mixer has just blown up - the machine has been used occasionally for three months and I was only making meringue when it broke. I was careful not to overwork the machine as it tends to get hot very quickly, however it just doesn't seem to be powerful enough to handle basic recipes.
I was also disappointed to discover that the bowls of this mixer don't spin, it needs constant scraping and is very noisy to operate.
I don't imagine I'll be able to get a replacement as the device was a gift and I don't have proof of purchase.
1 comment
Brendan K.Sunbeam
Hi Rachel,
I do apologise for the experience you have had with the Sunbeam MX8500. Please give our Customer Care team a call on 1300 881 861 and one of our representatives will be more than happy to assist.... Read more
Kind Regards SunbeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Sunbeam Mixmaster Classic compares to other Benchtop Food Mixers
Know better, choose better.
Brian6Mulgrave Victoria
Useless heap of junk
After using a Sunbeam mixmaster for 48 years I had to replace so I went for a new sunbeam, big mistake after using it twice it broke down and being out of warranty custom service wanted nothing to do with me and gave me agents phone no where I took it, quoted $100 for a new power board. would not have a chinese made sunbean product ever again just a heap of junk
2 comments
Brendan K.Sunbeam
Hi Brian6
I do apologise for the experience you have had with the Sunbeam MX8500W. Please give our Customer Care team a call on 1300 881 861 and one of our representatives will be more than happy to assist.... Read more
Kind Regards SunbeamRang customer care as per answer to my review all they would do is offer me 30% discount on a new sunbeam product which means if I get a new mixer I will be a futher $80 out of pocket as to getting th... Read more
e one I have got repaired and hoping it lasts as stated earlier keep away from sunbeam productsSimilar opinion? Write a review on ieatwords.com.au!
MollyMacSydney
What a shame!
I also bought this for sentimental reasons. What a complete waste of metal, energy and money. The base doesn't turn, so I was hand turning the bowl and the beaters get caught on each other. The service centre offered no help. Take it off the market, it's useless piece of equipment. It is such a shame, I regret buying it.
2 comments
Brendan K.Sunbeam
Hi Molly Mac,
I do apologise for the experience you have had with the Sunbeam MX8500 ... Read more
Please be advised you have a 12 month warranty so please return the unit to the store of purchase with a copy of your receipt. Alternatively give our customer care team a call on 1300 881 861 and we can assist further. Kind Regards SunbeamThank you Sunbeam. That's what I did and on the third use of the replacement machine, the same problems occurred. I was told that the 12 months had elapsed and there was nothing that could be done. ... Read more
Just fix your technology and these problems wouldn't occur.Similar opinion? Write a review on ieatwords.com.au!
Useless Piece of Junk
I wish that I had read the reviews before I bought this utterly useless machine. The beaters don't even hit the bottom of the bowl, I have to physically turn the bowl to get it to turn around. This is the most useless thing I have ever bought. They should take it off the market immediately.
1 comment
Brendan K.Sunbeam
Hi Suzie Q,
I do apologise for the experience you have had with the Sunbeam MX8500. Please give our Customer Care team a call on 1300 881 861 and one of our representatives will be more than happy to assist. ... Read more
Kind Regards SunbeamSimilar opinion? Write a review on ieatwords.com.au!
Utterly Utterly Useless
I bought this for sentimental reasons remembering the old mixmasters form the 60s. This reproduction is rubbish. The bowl keeps sticking to the base and won't come off. Had to dismantle the base and hold the serrated plastic ratchet to get it off but it just keeps sticking. It's a design fault. Bowl doesn't turn effectively, beaters get hot and it doesn't mix well. It's a useless piece of junk and I would take it back if I could, unfortunately I am now in the UK.
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Very Disappointed
Over the years, I have mixed by hand and thought I would buy myself a new machine. What a joke my butter and sugar turned out like concrete, egg whites took for ever and still didn't peak I made 3 cakes two mixed by the mixer both flopped and decided to mix by hand the 3rd success at last.
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Questions & Answers
Brenda L.asked
How do I stop the beaters from making noise?
No answers
Carmel W.asked
I have a MX900W Mixmaster Plenery - several years old. I never needed to use the whisk or beater until now and I can not clip them in place as I do with my dough hook. Any suggestions?
No answers
Manojasked
There are so many negative feedback about this Product MX8500.
Do you have any comments on this model ?
What guarantee Sunbeam can provide this is not going to be a fail Model ?
1 answer
Mine stopped working almost imediately and had the inconvienience of returning it then purchasing a replacement...another brand. Others appear to have had many and varying issues with this model. I would never presume to tell another what to buy, however if you purchase one of these be prepared for the very high possibility of it failing. As for what Sunbeam can guarantee it wont fail, ask them.
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Brendan K.Sunbeam
Hi Snookies,
Thank you for your great feedback on the Sunbeam MX8500!... Read more
If you require any further advise or information on the unit, please don't hesitate to give our Customer Care Team a call on 1300 881 861 and one of our representatives will be more than happy to assist. Kind Regards Sunbeam