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KeliseAdelaide
- 10 reviews
- 7 likes
Good for what is it
It is easy to use with no unnecessary buttons or functions. It is great for a small cup of coffee but won't fit a thermos or anything bigger than a medium sized cup. We also found the machine quite loud, especially the frother but it is bearable. Overall great for a small office or to put in the kitchen.
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JananiAdelaide
- 7 reviews
- 4 likes
Value for Money
I bought this almost one and half years ago and have used it every day since then to make two cups of coffee in the morning. It took a week or so to learn to use it properly. It took some time to learn how to froth milk without making a loud noise. Also, the tray must be emptied after every use or the water can spill over. After learning these little things making coffee with it became really easy. The coffee is as good as from any cafe (depending on the quality of coffee used). Easy to use and maintain. Great value for money.
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DanielleKANDANGA
- 3 reviews
- 2 likes
Great but hard to get the inserts out of the coffee holder
We purchased this machine from bigw about 6mths ago. It's a great little machine, doesn't easily fit a big cup but wasn't designed to! The only issue I have is trying to get the half shot / single shot inserts for the coffee holder in and out - I nearly stab myself with a knife trying to do this in the mornings. I would be great to have a second handle to use but the parts are too expensive.
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Find out how Sunbeam Piccolo Espresso EM2800 compares to other Manual / Semi-Automatic Coffee Machines
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BluelakeboyMount Gambier
- 2 reviews
- 1 like
Sweet but short-you can't always get what you want
Much like the musical instrument itself, this coffee maker is small, sweet and can leave your tastebuds tingling with joy. But (and it's a bigger but than Sir Mix-A-Lot ever dreamed up) the shelf-life for this baby is short, sometimes shorter than the damn coffee itself. I've worked my through three of these machines now, each one lasting about six months at best, and it's been moderate usage too, a couple of cups a day in the office, and even though the Piccolo hardly costs a song, I expect more than that length and usage from a purchase. I sh...Read more
ould have known better though, like the barista who keeps burning your coffee, Sunbeam seem to specialise in espresso makers that burn a hole in you pocket. No more though, they have burned their bridges with me this time at last. It's a shame really-despite the usual drawbacks with a Sunbeam machine (more leaks than a Liberal government, a cup holder you'd need tiny Trump hands to navigate etc) with the right brand of coffee and a little trial and error, the machine can make a decent cup of coffee. It would just be nice if it made a few more cups before it breaks down, but I guess it does prove that you get what you pay for-and I think next time I'll pay a bit more and hopefully get a better lasting machine. Be warned coffee lovers, you buy this machine at your risk and coffee should never be a gamble like this.Similar opinion? Write a review on ieatwords.com.au!
moorebrm
- 2 reviews
- 2 likes
Just die after 4 years
We purchased this coffee maker 4 years ago and it has just gone crazy staying on and tricking the breaker so we have replaced it with a new Expresso 2. It has been a great coffee maker and we have been happy with it.
The trick with this machine is to throw away the stupid drain tray and hang the end of the machine over the sink drainer, No more leak- drain problems, big cups fit and no need to empty the annoying drainer.
The new Expresso 2 is high enough to take big cups, but we will hang this one too/
It would be nice if Sunbeam could attach an optional tube to the drainer so the tube could drain the drainer.
1 comment
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BreverSouth East Queensland, QLD
- 9 reviews
Another Leaking Piccolo Tale
I brought this machine to replace another Sunbeam espresso machine which ceased operating after about 14 months, and for the first year or so it worked fine; makes an average cup of coffee, everything worked as it should. Then the leak started; some kind of brown coffee infused water which I can't find the source of, and after another year or so I'd tip the machine and find mosquito lava squirming all over the bench. Then the steamer kind of went all part time on me, so I'd have to switch it quickly to the coffee side then back to the steam s...Read more
ide to trick it into working. The daily grind, as it became, no longer referred to the coffee. Finally I went to turn it off one day (it's probably about 2-2.5 years old at this point) and the button didn't turn off. It just stopped retracting, meaning it doesn't turn off straight away. I've left it on and it pops back out after 20-30 minutes. I'm not sure how many issues one person can have with a Sunbeam coffee machine, but when I spoke to their recommended repairer, they advised the machine doesn't even have replacable parts; they're basically not repairable. Good, because I think these machines (after seeing a plethora of people complaining about this bloody leak) are best left 6 foot under.2 comments
Brendan K.Sunbeam
Hi Brever,
We are very sorry to hear about your experience with your product. Please be assured all customer feedback is taken seriously and your comments will be forwarded on to our development and technology teams.... Read more
Please don't hesitate to contact our customer care team on 1300 881 861 and one of our friendly representatives will be more than happy to assist you with a discount offer off your next Sunbeam purchase. Kindest Regards SunbeamI have contacted your customer care team and was offered a 30% discount but you sell the product for almost exactly 30% more than retailers. I wouldn't invest another cent in a Sunbeam machine.
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Good coffee but it leaks from base
Just tracking down a solution to the leaking - otherwise great for what it is. Didn't leak to begin with but now it is a little annoying. Haven't had any other problems. I've bought other sunbeam coffee makers before and mostly they're the best value for money and good quality coffee.
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Just OK coffee but Heavy blowouts after 6 weeks...useless
Quite hard to master making good coffee, and then used more beans than our older cheaper boil pressure kambrook to get a similar result. After 6 weeks the seal is blowing every time causing hot water and grinds to pour into the cup.. Totally useless...I dont even care if it can be fixed because we have used cheap machines for 15 years and never encountered this bad a design fault..
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Fionam
- 2 reviews
- 1 like
It takes the joy out of making coffee
This machine is probably worth every bit of the $99 I paid for it, which has taught me to never be so cheap when it comes to purchasing a coffee machine. The photograph on the packaging makes the product look quite stylish, however the components are very cheap and seems flimsy and fragile (compared to my previous Sunbeam coffee machine which served me well for many years). The cup filters are difficult to remove from the handle. The handle is extremely difficult to fit into the brewing head. And the machine leaks from somewhere. Aside from the flaws I have mentioned, once you've fought with all of the components and aggressively inserted them into place (as that is the only way possible) this machine makes a good espresso.
1 comment
Brendan K.Sunbeam
Hi Fionam,
I do apologise for the issues you encountered with one of our Sunbeam products. Your feedback is much appreciated and will be passed onto the product team. ... Read more
Kindest Regards SunbeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Sunbeam Piccolo Espresso EM2800 compares to other Manual / Semi-Automatic Coffee Machines
Know better, choose better.
becperth
Problems from the outset
We purchased our machine online from a distributor and we have problems from the outset. Leaking water from where the tank meets the machine means we have to remove the rear tank after every use or we have a puddle of water to clean up. A couple of weeks later it has started to leak coffee grinds into the cup from where the handle(which is very flimsy plastic type) meets the group head - and no the coffee is not packed too tight. We are having problems with the place we purchased it from even though Sunbeam say it should be replaced. Probably OK for value for money but I would not buy again.
1 comment
Brendan K.Sunbeam
Hi Bec,
I do apologise for the issues you encountered with one of our Sunbeam products. Your feedback is much appreciated and will be passed onto the product team. ... Read more
Kindest Regards SunbeamSimilar opinion? Write a review on ieatwords.com.au!
SimonaSydney
- 5 reviews
Excellent Value
I have never owned a manual coffee machine as I always thought they would be too difficult to use. I have previously owned a Delonghi Magnifica, Delonghi Built In Automatic Machine and Saeco Black Touch Plus (all automatic and a lot more expensive than the Sunbeam Piccolo). I must say the Sunbeam makes the best tasting coffee and much more consistent than any of the others I have owned. The only 2 things I am not happy with is that the water container leaks a little and also I have to use a small espresso cup and pour it into a mug as a mug wil...Read more
l not fit in the machine. At $99 from BIg W I find that hardly a huge problem to be concerned with as it is the taste of the coffee that counts in the end.I would recommend this to anyone who just wants a good coffee at a good price.1 comment
Brendan K.Sunbeam
Dear Simona,
Thank you for your feddback!
We hope your enjoying your coffee machine. :)... Read more
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MarkSydney
Great Value For Money
I have owned two of these machines. The first one was great until it broke down after about 12 months. Harvey Norman kindly replaced the machine under warranty and the replacement has been going strong for 2 years now.
I have had great success using my machine and here are some tips that work for me.
It is important to get the right coffee. Some coffees are too fine and some too coarse and this greatly affects the quality of the end result. I have found a couple of off the shelf ground coffees that work perfectly with the Piccolo machine. Lav...Read more
1 comment
Brendan K.Sunbeam
Hi Mark,
Thank you for your great feedback on the Sunbeam EM2800!... Read more
If you require any further advise or information on the unit, please don't hesitate to give our Customer Care Team a call on 1300 881 861 and one of our representatives will be more than happy to assist. Kind Regards SunbeamSimilar opinion? Write a review on ieatwords.com.au!
It works as advertised
Just got this last week from big W, makes good crema, steamer works well. Just one thing that annoys me and that is the water container at the back keeps leaking BUT still good value for money and a beginner!
Been drinking 2-3 cups latte or cap a day since then, and still having fun with it! Hope it lasts!
1 comment
Brendan K.Sunbeam
Hi Wayne,
Thank you for your great feedback on the Sunbeam EM2800!... Read more
If you require any further advise or information on the unit, please don't hesitate to give our Customer Care Team a call on 1300 881 861 and one of our representatives will be more than happy to assist. Kind Regards SunbeamSimilar opinion? Write a review on ieatwords.com.au!
really useless machine
The coffee shots are watery no matter what coffee or calibration I try. The steamer is weak and does not make the milk hot enough. I have tried many different ways to make it work as I have worked in cafés. Very disappointed in this machine. I will not be purchasing Sunbeam again.
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Alex s
- 2 reviews
Great little Espresso maker
Just bought this a couple of days ago after reading all the positive reviews it had. Makes an great cup of coffee although still have work out how to froth the milk properly.Would recommend this to anyone looking for a cheap Espresso machine or as a first Espresso machine.Well done Sunbeam.
1 comment
Brendan K.Sunbeam
Hi Alex S
Thank you for your great feedback on the Sunbeam EM2800!... Read more
If you require any further advise or information on the unit, please don't hesitate to give our Customer Care Team a call on 1300 881 861 and one of our representatives will be more than happy to assist. Kind Regards SunbeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Sunbeam Piccolo Espresso EM2800 compares to other Manual / Semi-Automatic Coffee Machines
Know better, choose better.
JimmyJNewcastle, NSW
- 20 reviews
Fantastic value
We've owned this machine for almost a year, and we use it three times a day (typically two cups each time). It would be our fifth espresso machine (we love coffee!). We've had expensive ones in the past and we had a Nespresso POD machine prior to this before it gave up the ghost. We don't use the milk frother (as we have another) so I can't comment on that part. But this machine is a little beauty! Sure, the water tray might leak and we removed the top of the tray so we could fit larger coffee cups underneath. But, with freshly ground coffee, this makes a lovely cup! And it's less than a third of what we typically paid for previous machines. When it does finally give up I'll be buying exactly the same machine again.
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Pat_NoyeCentral Queensland, QLD
- 3 reviews
- Verified purchase
Good so far
I have replaced my Breville Barvista with EM2800. States it fits a mug - no it does not. Does not froth up milk like my old machine. I make my coffee in the jug provided as it just fits under the dispenser and a full jug make a mug of coffee. A gauge "Full" on the front water container would be appreciated in future models. Other than those couple of glitches am happy with the machine.
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Monika BagbyAuckland
- 15 reviews
- 1 like
Great little machine
I already have two capsule machines..good ones..and although the coffee is pretty good if you drink several cups a day it costs a fortune. I didn't want to start with a very expensive machine.... I read a lot of reviews and the sunbeam piccolo had good reviews and when I found one half price on special i bought it..hoping for the best but expecting very little. I was so pleasantly surprised.. The coffee..from a supermarket espresso blend ..is amazing. The crema is thick and rich..I love how I can control the amount of water.. And for long coff...Read more
ee drinks I simply remove the drip tray just to fill a big cup. I haven't mastered the frothing yet but getting better. I don't know about the durability...haven't had it long enough.. But I have heard plenty about expensive machines breaking down so at the price I paid if it lasts the warranty period I will be happy. Oh by the way.. There is no comparison between the coffee this little beauty produces and what comes out of capsules. I use Robert Harris espresso Roma.Similar opinion? Write a review on ieatwords.com.au!
the watcherSouth East Queensland, QLD
- 10 reviews
Sunbeam Piccolo
What an awesome little machine, I must be on my 200th cup of coffee,here's a tip for descaling,instead of buying expensive de scaling tablets,USE dentix denture tablets from Aldi,Place 2 tablets in the water reservoir at the back of the machine, wait around 10 minutes for them to dissolve,then turn the machine as though you are making a coffee (have a small saucepan under where it comes out) expel at least a quarter of the water then turn off and leave for around 60 minutes,then continue to expel the remainder of the water into the saucepan,the...Read more
n refill the reservoir and repeat (no Tablets) and expel all the water this time,you can do it again if you wish, I only do it twice. Coffee taste like new once again.Saves wear on the seal also,I am still using the same seal (nov 2013) from purchase and have no problems so far.AND I Do LOVE GREAT COFFEES . Hope I have helped here! Other supermarket self brand cheapos denture tablets do not work .2 comments
TIP :Do not ground beans down to a fine powder it will prevent the water flowing properly through into the cup...you may cause damage to the machine........................still going strong ..coffee, coffee,coffee
Update: I bought my machine in Dec 2014 ....gave up descaling as i found it a load of rubbish, coffee still taste great and its april 2018... also don't be fooled about changing the seal as they recom... Read more
mend every 6 months(unless it's ripped and worn) Now i bought the machine as i said in Dec 2014....with an average of 5 Cups of coffee per day. That's around 7,000 cups of coffee i have made (approx 4 years) and there is still nothing wrong with the seal...Companies will still try and squeeze dollars from consumers so be aware about descaling tablets and seals...save your money.Similar opinion? Write a review on ieatwords.com.au!
IsheaCentral Coast
- 2 reviews
- 2 likes
Good little machine for the price
Bought this machine for our caravan since I have a larger version in my home. I have to say it makes great coffee for being such an economical price. The quality of construction is definitely not there, things just seem a bit loose and cheap but that would most likely be why the price is much lower. I know the coffee pod machines would be easier with travelling and camping but the kids love to froth their hot chocolates and I still prefer to freshly grind my beans (a bit spoiled). I was actually recommended this machine, so far I haven't had any issues as others have noted but I don't tend to use it on a daily basis like my other. Overall it makes a good cup of coffee so far, quality is lower than the higher end machines.
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Questions & Answers
Evyasked
Help!! Can anyone tell me please, if there should be a single hole in the base of each of the 1 and 2 cup filters?
Mine have no holes, yet I can't see anything in the instruction booklet about piercing the holes initially. Although in the 'Care and Cleaning' section, it states "Insert a pin into the single hole in the base of the filter".
2 answers
Yes. There is a single hole in the exact centre of the base of each filter. It is below the words 1-Cup or 2-Cup.
You don't have to make the hole it is already there.
Bob
Thank you Boba. I was expecting the holes to be right through the filters, which is not the case. On closer inspection after reading your answer, I could see it clearer, They are like shallow holes!!!
Deanoasked
Hi,,my son bought me the Sunbeam Picolo coffee machine in 2014,it's still going strong,makes a great cuppachino and froths the milk well too.It's just dripping a little water from the seal around the tamper,just wondering if i can get a replacement seal and put it in myself.
Thanks.
2 answers
Yes you can.
I got one a couple weeks back from eBay, it was about $18 delivered. Just search for Sunbeam EM2800 coffee machine seal.
The hard part is getting the old one off. I used a precision flat-blade screwdriver, and made the change in under a minute.
Just be sure to clean the surface of the machine, under the seal. You will be surprised at how much coffee sneaks its way under there.
Thanks Shane
I appreciate you taking the time to answer my question.
All the best to you.
Regards Dean.
Tiff Masked
The steam pressure is not working. I turn it on and wait a few seconds and then the steam that’s built up expels through the machine. This is the second time I’ve bought this sunbeam piccolo machine because of its capability. And the second time I’ve had this issue, it’s only just outside of its 12 month warranty also. What can I do?
1 answer
I usually turn my machine on about 10 minutes before I want to use it. It only takes about 30 seconds to warm up though. On my one, the steam can take a couple of cycles of the internal pump, then it gets going properly. Mine dumps the excess steam through the water outlet, once I turn the dial back to the top position.
Hopefully this description helps you.
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Brendan K.Sunbeam
Hi Moorebrm,
Thank you for your great feedback on the Sunbeam EM2800!... Read more
If you require any further advise or information on the unit, please don't hesitate to give our Customer Care Team a call on 1300 881 861 and one of our representatives will be more than happy to assist. Your feedback is also much appreciated and will be passed onto the product team. Kind Regards Sunbeam