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PeterLLAU
Disappointing
The first one exploded the seal at the group handle within a week, putting grounds in the coffee - basically unusable. The second one (a replacement for the first) leaked from the same place immediately. The third one made coffee, but it took about a minute before any coffee came out, then another four minutes of dripping (one side only) before the coffee was ready. On the plus side, the frother worked well, heating and frothing well within a minute. And when I did get coffee, it tasted pretty good. But I gave up trying with it and got a refund instead. So, I cannot recommend this product.
Cheap. Frother works well. Coffee tasted pretty good when it worked.
Broke, broke, slow.
2 comments
Brendan K.Sunbeam
Hi PeterLL,
It seems that you will need to grind the coffee to a medium grind. Alternatively you can simply purchase per-ground coffee from most supermarkets. ... Read more
Also, as a helpful tip, please ensure that the handle is more to the right then in the middle. Please feel free to contact Sunbeam Customer Service by phone on 1300 881 861 or [email protected](subject line: ieatwords.com.au) with your details, should you require any further assistance. Regards, SunbeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Evyasked
Help!! Can anyone tell me please, if there should be a single hole in the base of each of the 1 and 2 cup filters?
Mine have no holes, yet I can't see anything in the instruction booklet about piercing the holes initially. Although in the 'Care and Cleaning' section, it states "Insert a pin into the single hole in the base of the filter".
2 answers
Yes. There is a single hole in the exact centre of the base of each filter. It is below the words 1-Cup or 2-Cup.
You don't have to make the hole it is already there.
Bob
Thank you Boba. I was expecting the holes to be right through the filters, which is not the case. On closer inspection after reading your answer, I could see it clearer, They are like shallow holes!!!
Deanoasked
Hi,,my son bought me the Sunbeam Picolo coffee machine in 2014,it's still going strong,makes a great cuppachino and froths the milk well too.It's just dripping a little water from the seal around the tamper,just wondering if i can get a replacement seal and put it in myself.
Thanks.
2 answers
Yes you can.
I got one a couple weeks back from eBay, it was about $18 delivered. Just search for Sunbeam EM2800 coffee machine seal.
The hard part is getting the old one off. I used a precision flat-blade screwdriver, and made the change in under a minute.
Just be sure to clean the surface of the machine, under the seal. You will be surprised at how much coffee sneaks its way under there.
Thanks Shane
I appreciate you taking the time to answer my question.
All the best to you.
Regards Dean.
Tiff Masked
The steam pressure is not working. I turn it on and wait a few seconds and then the steam that’s built up expels through the machine. This is the second time I’ve bought this sunbeam piccolo machine because of its capability. And the second time I’ve had this issue, it’s only just outside of its 12 month warranty also. What can I do?
1 answer
I usually turn my machine on about 10 minutes before I want to use it. It only takes about 30 seconds to warm up though. On my one, the steam can take a couple of cycles of the internal pump, then it gets going properly. Mine dumps the excess steam through the water outlet, once I turn the dial back to the top position.
Hopefully this description helps you.
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Thaifan
The group head seal may leak water if the coffee is not ground to the consistency required by this machine. It is more likely to happen with your own grinds. The degree of coarseness may need to be ad... Read more
justed between the degrees of fine to coarse. You need to experiment until you get this right. However, had you use pre-ground such as Grinders, Coles, Gloria Jeans coffees (which are better anyway than you can grind) there will be no water leakage, - just 2 streams of lovely crema and coffee.