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Reviews

2.2

44 reviews
5
(4)
4
(3)
3
(8)
2
(12)
1
(17)
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Mingaman1

Mingaman1W.A., 6556

  • 5 reviews
  • 2 likes

Stay away from this one.

published

Not a good rice cooker. Leaves a crust on the bottom and you must be very careful not to mix this burnt rice into the rest when scooping out. Got it on points last week, used it 3 times and if Qantas Frequent Flyer won't take it back it's going in the bin.



Date PurchasedDec 2016
Jez

Jez

  • 3 reviews

Teflon coating peeling

published

We got this rice cooker through credit card points less that 1 year ago and the coating has been coming off which is just unacceptable. Birds reportedly die if near Teflon coating whilst cooking so when it gets in my food it's just negligence on Sunbeam's part. I vote this 0 out of 5 stars - NEVER AGAIN Sunbeam!

Date PurchasedJan 2016
Cavitation

CavitationSydney, NSW

  • 44 reviews

Adequate rice cooker with some major faults

published
Date PurchasedJan 2011
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Disappointed!

published

We have had our Sunbeam 'Perfect' (a misnomer!) deluxe cooker with steamer for almost a year. At first we were so happy as it didn't spurt water everywhere as our previous steamer did, but sadly it has deteriorated to the stage where everything in the near vicinity is sprayed with sticky rice water. It also slides everywhere...very dangerous.... so we have to put a mat under it. We are so disappointed with the purchase. Teflon is still intact which is a plus I guess. Sunbeam used to be such a reliable brand! My hubby is at the "Bin it" stage!

Date PurchasedJan 2016
Bob

BobSouth East Queensland, QLD

  • 2 reviews

Ongoing problems with Sunbeam Rice Cooker with Teflon coating

published

The Teflon coating is coming off the RC5600 after 17 months. The second time this has happened with a Sunbeam product. Very poor customer service when I called. The operator said he would email me within 30 seconds, and there has been no response yet. It is also difficult to submit an email on their web site.

Date PurchasedApr 2015

Maybe Third time lucky. NOT.

published

Got a sunbeam RC5600 rice cooker. Used it 3 or 4 times before it flicked the circuit breaker off on the house. This was when opening the lid to stir the rice. I thought I did something wrong so I tried again another time. Did the same thing. Had the unit replaced from the place of purchase. Used that unit 3 or 4 times before it flicked the circuit breaker off on the house again.

Good news though. Did not have the Teflon issues other people have been having

Date PurchasedMar 2015
L.Daly

L.DalyAdelaide, South Australia

  • 2 reviews

Not happy Jan

published

Just like everyone else. For me, from the get go I was not happy with how it cooked the rice and then with in several months the Teflon came off. As it keeps coming off in the rice I can no longer use it. Very unhappy as we went with this one as our last sunbeam lasted years.

1 comment
Sunbeam
Brendan K.Sunbeam
jellykingdom

jellykingdom

  • 7 reviews
  • 3 likes

And I thought I was the only one...

published
1 comment
jellykingdom
jellykingdom

Good Guys were excellent and gave me a full refund with no hassle. Highly recommended

Teflon coating blistering and coming off

published

I too got the 7 cup rice cooker, cooks rice to a perfection and is a perfect size for me. However the teflon coating is coming off and for health reasons I will not use it! Unfortunately I did not fill in the warranty card. Anyone aware if I can get a replacement insert? I only use the plastic spoon supplied with the ricecooker and use it about once or twice a week.

1 comment
Sunbeam
Brendan K.Sunbeam
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pete

pete

  • 26 reviews

me too

published
1 comment
Sunbeam
Brendan K.Sunbeam
Lea

LeaMelbourne

  • 8 reviews
  • 7 likes

Bad product bad customer service

published

Bought sunbeam 7 cup rice cooker and steamer, And just around 3 months, teflon is starting to peel off. Use it carefully and wash it carefully too. It's not supposed to happen. Send email to sunbeam customer service and no response so far. Who wants to buy a product that only last for a few months? It is also not healthy if the peel off teflon cook together with rice. I wish i read review for this product before i bought it,i think it happen to other customer too...

1 comment
Sunbeam
Brendan K.Sunbeam

Cooks good rice each time

published
1 comment
Sunbeam
Brendan K.Sunbeam
Lyndsey

LyndseyGreater Melbourne (Outer), VIC

  • 2 reviews

Worst appliance I've bought

published

I previously had a $30 Sunbeam rice cooker which died after a number of years of good value. I decided to spend a bit more money on this Sunbeam. What a waste. Every time I used it, the cooker spurted starchy water over anything nearby so when it was finished cooking, it was sitting in a huge dirty puddle. I had to clean not only the rice bowl, but also the detachable part of the lid, the entire surface of the cooker which was covered in spray, and the bench, windowsill, and any dishes nearby.

Terrible

published

The teflon started peeling off after only four weeks - grey pieces of teflon in the rice! Even from the beginning it did not cook the rice well. It sticks badly to the bottom of the pan. A waste of money. Our previous Tiger rice cooker lasted 15 years and the teflon never came off.

Anthony

AnthonyMelbourne

  • 15 reviews
  • 8 likes

Perfect Rice Every Time

published

I bought this because of the fully sealing lid, from what I read the sealing lid cooks the rice better and there is no splatter. I have had the rice cooker for over nine months now and the teflon bowl has shown no signs of wear or peeling. The rice doesn't stick to the bottom like the cheaper cookers, highly recommend. Perfect Rice Every Time!

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Lynda

LyndaBrisbane

  • 4 reviews
  • 3 likes

Worst Appliance I have ever purchased

published

I used a $10 cheapie for a long time so,when it died,bought this cooker..absolutely hate it...slides around the benchtop so I have to sit it on a towel.I even called Sunbeam to see if I was missing something but no!
I thoroughly wash the rice before cooking but get a lot of spatter which is another reason I need a towel under.I am going to purchase another cheapie and send this one to Lifeline.
Not much
hard to clean,messy!

1 comment
Lynda
Lynda
latinlady

latinladySydney

Washing up lid is awkard and difficult to clean properly

published

No one else appears to have an issue when washing the inside of the lid after use. I find it is difficult to clean as I am unable to pull it apart.
Am I doing it wrong or the inside of the lid can not be taken out to wash properly? I can see the section between the inside and outside lid and it is dirty!!!!!
Easy to use, turn on and forget till it is ready.
Lid is awkward to wash.

Milly06

Milly06Tasmania, 7008

  • 8 reviews
  • 2 likes

Does a good job.

published

I have owned a few rice cookers over the years but this one has definitely been the best. It cooks a good amount of rice for those occasions when you have visitors and need loads of rice but can also just cook 1 cup nicely. It does let out a lot of steam so i find it best to sit it on the stove with the range-hood on when i use it. Ive never bothered to try and use the steamer tray that you receive with it when you buy it.
Very efficient for the amount of rice it can cook
When you lift lid on completion of cooking hot steamy water pours out of the lid hinge all over the bench.

5 comments
Blackterminal
Blackterminal

Did you read the instructions. You wait 5-10 minutes after cooking is completed before you open the lid.

Sunbeam
Brendan K.Sunbeam

Dear Milly06, Thank you for the feedback.

Milly06
Milly06

Yes. I do wait before opening it.

Bad

published

I bought this unit in 2005 and was attracted to it because back then, this was one of the few models in the shop with a locking lid. It reminded me of the rice cookers in Japan. If it weren't for the issue with the non-stick coating, we'd still be using it today.
I like the fact that it cooks rice better than when I cook it in a pot. We eat rice a lot and it still keeps ticking along.
The non-stick coating does not last. The first time this happened, we bought a replacement bowl from Sunbeam (which wasn't cheap). Unfortunately, the coating on the replacement bowl also started coming off. We don't use any abrasive materials on it and use a sponge and soapy water to clean it.

Bad

published

If only the non-stick sticks to the pot and not to the rice, it would be a good rice cooker.
Cooks rice well
Like the others-the non stick coat has worn off and we're eating teflon

Page 2 of 3
See all Sunbeam Rice Perfect Deluxe 7 RC5600 reviews

Questions & Answers

K t

K tasked

I want to make black garlic using steamer which means steamer will be on for 14 days or longer. I have 2 questions to make. 1: can I skip cook mode? 2: can I keep steamer on for many days safely? Thank you for your immediate response as I am keen to make black garlic sooner.

1 answer
Sunbeam
Customer C.Sunbeam

Hi Kt. You cannot override the cooking times. this machine is not intended to be used for such extended periods of time.

Lbaritone

Lbaritoneasked

How can I get a replacement bowl? Teflon flaking a nd rice sticking more unless I spray with oil, neither can be healthy

2 answers
G_S
G_S

RE: Sunbeam RC5600 7 Cup Rice Cooker and Steamer (RC5600)]
Harvey Norman advised me that you can purchase a replacement bowl for this rice cooker directly through Sunbeam as a spare part, quote the model number RC5600 :-
Sunbeam spare parts Ph:1300-881-861. Trouble was the part was horrifically priced. I think around $30 + shipping. I didnt rush out and buy the spare.

Sunbeam do the right thing: reduce the price of your aluminium rice bowl and improve the flaking teflon coating

Jane B.
Jane B.

Yes I want to be environmentally responsible and not just throw out Rice Cooker due to small amount of teflon coming off the rice cookers bowl ...

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