??!

Reviews

4.5

2,257 reviews
5
(1,619)
4
(393)
3
(51)
2
(37)
1
(157)
  • Value for Money
    4.6 (1,221)
  • Product Quality
    4.5 (1,153)
  • Return Claim MadeYes (30) · No (1,258)
  • Customer Service
    4.5 (1,294)
  • Warranty Claim MadeYes (44) · No (1,243)
  • Purchase Price$5,088.85 (559)
  • Installation
    4.6 (1,136)
Previous
Next

Reviewer Photos & Videos

  • More
John

JohnSydney, NSW

Very good service

published

Sunboost provided a very good Installtion & after service also very good technical support and good information regarding the solar systems in general. Their pricing is very competitive & call centers are in Australia

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Bethan

BethanHunter Region, NSW

Value for money. Good customer service

published

Friendly and helpful customer service. Installers were brilliant. The process was a bit slower than expected, about 9 weeks but I was kept informed at every step. Hailey who helped set up the WiFi monitoring was excellent.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Thomas Ml

Thomas MlSydney

  • 3 reviews

Excellent work.

published

The people from Sunboost arrived early and they were very professional and friendly.I would recommend them to anyone who wants to install a solar system.Also their quote for the job was very competitive.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Solar Retailers

Find out how Sunboost compares to other Solar Retailers

Know better, choose better.

Compare all

Customer service

published

My rating is on the customer service. I received a call from Justin who called from Sydney and judged me for getting enquiries for no reason. From the day i asked for quotation to the day i have my solar panels installed are already 10days. He was late in reaching me not to mention calling me off peak period disturbing me, he actually used a very rude tone to a customer. You would not want to trust anything he said and he indirectly imply to sunboost.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Kevin

KevinMetropolitan Adelaide, SA

I would recommend Sunboost.

published

After enquiring about the 6.6kw system. I received a call the next day from Sunboost and received a really good deal. The process was really easy and straight forward, the overall timeframe fast. Installers were professional and answered questioned i had regarding the system. Was a pleasure dealing with this company.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase Price$3,400.00
See all answers
Perry

PerryCentral, SA

At last it is in. This is the best !!

published

I have to commend the installers for their great job in putting up these panels. It was raining most of the time they were working. My roof was steep and slippery. GREAT JOB GUYS !!! they made it look easy.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased 20 Astronergy 320 watt Mono silver
System Size5 KW
Purchase Price$3,500.00
See all answers
Dennis Bonomini

Dennis BonominiHunter Region, NSW

  • 2 reviews

I would use Sunboost again

published

Panel Install was on time and clean, no issues with Christian fitting, Simon the salesman or with Johan the fitting organiser all very good at what they do very pleased.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Astronergy
System Size6 KW
See all answers
martin

martinHunter Region, NSW

Sunboost

published

Gordie and sam the installers were great, helpful with info good job cleaned up after cannot recommend them enough.
Sunboost honoured their agreement although we were delayed due to building problems.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$3,590.00
See all answers
1 comment
Sunboost
Jessica S.Sunboost
FRED

FREDSouth East Queensland, QLD

my 44 panel & 15 kw inverter are working fine.

published

From my purchase of the solar system with Finn to support team with Brian Clifford, installation organising with Lauren & Yashill from the service dept. & especially Barry from the service team who steered Me thru changing inverter settings due to grid being over voltage.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Astronergy
System Size15 KW
Purchase Price$6,680.00
See all answers
1 comment
Sunboost
Jessica S.Sunboost
Solar Retailers

Find out how Sunboost compares to other Solar Retailers

Know better, choose better.

Compare all
Stephen Scott

Stephen Scott

  • 2 reviews

Very thorough and professional

published

Installation team was excellent they left everything clean and tidy. I would highly recommend Sunboost. I will know more about the savings re power once I am hooked up to the grid which I am told will happen shortly.
Thank you the Sunboost team.

Customer Service
Value for Money
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase Price$3,000.00
See all answers
1 comment
Sunboost
Jessica S.Sunboost
henry

henryWide Bay-Burnett, QLD

pleased

published

I am pleased with the solar instillation they look quit neatly on the roof IDE recommend Sunboost to any one the installers are very professional and quit great gob cheers

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Panel Details : 20 X 330 Watt Astronergy 330 W PERC Mono - 120 Half Cut Cells - Black Frame (CHSM60M-HC-330) Panels.
System Size5 KW
Purchase Price$4,191.00
See all answers
1 comment
Sunboost
Jessica S.Sunboost
Holls

Holls

  • 2 reviews

I was a anxious putting solar on with the 100’s of companies vying for business until I contacted Sunboost

published

Panel installation was done quickly and professionally, the crew were polite and cleaned up after themselves, they were honestly a delight to have here in my home and I’d have them back

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size5.5 KW
Purchase Price$3,890.00
See all answers
1 comment
Sunboost
Jessica S.Sunboost
Eden

EdenMid North Coast, NSW

  • 2 reviews

10kW Sunboost Solar Power

published

Easy installation process and excellent sales service. I was initially sceptical, due to the contract stating full payment was required before the installation would proceed. The issue was easily resolved.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Astronergy 330W CHSM60M-HC-330
See all answers
1 comment
Sunboost
Jessica S.Sunboost

Help from Shanaya

published

Project No. 161020
My inverter was displaying alarm signs indicating it was not producing electricity. It was only installed in February. I rang the 1300 number and spoke to Shanaya. She very patiently walked me through the inverter settings until we sorted out the problem. Great service.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase Price$3.30
See all answers
1 comment
Sunboost
Jessica S.Sunboost
Ann Foote

Ann FooteNorth-West & West coast, TAS

Happy Chappi

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Sunboost
Jessica S.Sunboost
Solar Retailers

Find out how Sunboost compares to other Solar Retailers

Know better, choose better.

Compare all
Scott H

Scott HPerth

  • 2 reviews

Felix was fabulous from Sunboost! (Project no: 158096)

published

Felix was very thorough in hos explanation connecting my phone to the wifi dongle of the system. It took considerable time and different strategies, but eventually it worked perfectly! The follow up call to make sure all was working was very much appreciated, too.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased SunBoost
System Size5 KW
Purchase Price$3,600.00
See all answers
1 comment
Sunboost
Jessica S.Sunboost
jocraig l.

jocraig l.South East Queensland, QLD

Very smooth process of purchase to installation

published

My ongoing contact, Rex in admin was very helpful. Jobs involved were 127473 / 122170 / 127474.
the job has run smoothly and is now completed to my satisfaction.
I would recommend Sunboost to friends in the future.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$10,000.00
See all answers
1 comment
Sunboost
Jessica S.Sunboost
Roy

RoySydney Surrounds, NSW

A very good installation

published

This process has been excellent from go to woe. Sarah and Calvin did well from a customer service point of view. Osama and his team did a great job installing the 20 panels on our north facing roof. They were professional, informative and tidy. I can’t recommend them highly enough. 5 Stars.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased AstroSemi
System Size6.6 KW
See all answers
1 comment
Sunboost
Jessica S.Sunboost
Brian P.

Brian P.Sydney, NSW

Persistence in persuit, a great customer experience and a worry free installation

published

Excellent customer service, speed and a worry free installation was what I experienced in dealing with Sunboost. Isaac was great in making the decision process simple and delivered on what he promised.

We are now producing our own energy during the day which will significantly reduce our electricity bills!

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$3,900.00
See all answers
1 comment
Sunboost
Jessica S.Sunboost

Excellent customer service. Kevin guided us through the setup on the computer which was very helpful and informative.

published

A professional team of 3 installed our system and it was quick. Great job. Because our house is 2 storeys they took photos of the roof to show me what they had done which helped me understand what was there.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase Price$4,200.00
See all answers
1 comment
Sunboost
Jessica S.Sunboost
Page 1 of 113

Questions & Answers

simon w.

simon w.asked

Hi Sunboost Team,

A member of yours called Mr Jacob sent me several messages about Promotion of your solar panels. As soon as I paid a deposit of $500.00, I have not heard from him again. Is this a scam?

Simon
0427644771

No answers
Bhaumick

Bhaumickasked

Hello I jsut want to know that how i can register by using mobile app as i got free monitoring stick.

1 answer
Ryan C
Ryan C

Hi Bhaumick
I rang this number (not sure where I got it from) 1300 786 266 and spoke to Alex. He was really helpful and walked me through setting up my PC and Wi-Fi. I also downloaded the set up instructions for installing the Solis Wi-Fi Stick - use this link https://www.nuvisionenergy.co.uk/index.php?route=pavblog/blog&id=31. I also downloaded the app onto my android phone and it works fine too. Cheers Ryan

Donald Peterkin

Donald Peterkinasked

How can I be assured of the veracity of these reviews?

2 answers
Dale
Dale

Hi Donald,
I have just arranged a 6.6Kw solar system for my mother in law in Rutherford NSW. She had it installed yesterday but still waiting for the power company to install the smart meter. She is very happy with the installation crew and I was very happy with the cost for one, and the process from start to finish was pretty seamless. I can only say that I had a good experience and was quoted about half the cost of other installers. It gets pretty confusing with panel quality etc but we just went with what we could afford. If the warranty is there and it is, I couldn't see a problem. So from someone that has just gone through the process with my mother in law and have started the installation process with my own parents I can assure you that at least in the Maitland/Hunter region you won’t be disappointed.
Regards Dale

Donald Peterkin
Donald Peterkin

Hello Dale.
Thank you very much for taking the time to reply to my question.
Kind regards
Don Peterkin

Get an answer from our members and Sunboost representatives

Other Solar Retailers

Previous
Next

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.