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Reviewer Photos & Videos
Very good service
Sunboost provided a very good Installtion & after service also very good technical support and good information regarding the solar systems in general. Their pricing is very competitive & call centers are in Australia
Value for money. Good customer service
Friendly and helpful customer service. Installers were brilliant. The process was a bit slower than expected, about 9 weeks but I was kept informed at every step. Hailey who helped set up the WiFi monitoring was excellent.
The people from Sunboost arrived early and they were very professional and friendly.I would recommend them to anyone who wants to install a solar system.Also their quote for the job was very competitive.
My rating is on the customer service. I received a call from Justin who called from Sydney and judged me for getting enquiries for no reason. From the day i asked for quotation to the day i have my solar panels installed are already 10days. He was late in reaching me not to mention calling me off peak period disturbing me, he actually used a very rude tone to a customer. You would not want to trust anything he said and he indirectly imply to sunboost.
I would recommend Sunboost.
After enquiring about the 6.6kw system. I received a call the next day from Sunboost and received a really good deal. The process was really easy and straight forward, the overall timeframe fast. Installers were professional and answered questioned i had regarding the system. Was a pleasure dealing with this company.
At last it is in. This is the best !!
I have to commend the installers for their great job in putting up these panels. It was raining most of the time they were working. My roof was steep and slippery. GREAT JOB GUYS !!! they made it look easy.
I would use Sunboost again
Panel Install was on time and clean, no issues with Christian fitting, Simon the salesman or with Johan the fitting organiser all very good at what they do very pleased.
Gordie and sam the installers were great, helpful with info good job cleaned up after cannot recommend them enough.
Sunboost honoured their agreement although we were delayed due to building problems.
my 44 panel & 15 kw inverter are working fine.
From my purchase of the solar system with Finn to support team with Brian Clifford, installation organising with Lauren & Yashill from the service dept. & especially Barry from the service team who steered Me thru changing inverter settings due to grid being over voltage.
Very thorough and professional
Installation team was excellent they left everything clean and tidy. I would highly recommend Sunboost. I will know more about the savings re power once I am hooked up to the grid which I am told will happen shortly.
Thank you the Sunboost team.
I am pleased with the solar instillation they look quit neatly on the roof IDE recommend Sunboost to any one the installers are very professional and quit great gob cheers
I was a anxious putting solar on with the 100’s of companies vying for business until I contacted Sunboost
Panel installation was done quickly and professionally, the crew were polite and cleaned up after themselves, they were honestly a delight to have here in my home and I’d have them back
10kW Sunboost Solar Power
Easy installation process and excellent sales service. I was initially sceptical, due to the contract stating full payment was required before the installation would proceed. The issue was easily resolved.
Help from Shanaya
Project No. 161020
My inverter was displaying alarm signs indicating it was not producing electricity. It was only installed in February. I rang the 1300 number and spoke to Shanaya. She very patiently walked me through the inverter settings until we sorted out the problem. Great service.
We experienced a very smooth process from purchase to installation
Firstly we met Cody in the admin who was always polite helpful and efficient
Next we Daniel who was in charge of the installation process. Daniel was a star going above and beyond organising our installation. We thank you both for your extremely polite and friendly efficient service.
We must also thank Ben and Oliver from Launceston Electrical Solutions for their
great work in installing our solar system and giving us very efficient and courteous service as well.
Felix was fabulous from Sunboost! (Project no: 158096)
Felix was very thorough in hos explanation connecting my phone to the wifi dongle of the system. It took considerable time and different strategies, but eventually it worked perfectly! The follow up call to make sure all was working was very much appreciated, too.
Very smooth process of purchase to installation
My ongoing contact, Rex in admin was very helpful. Jobs involved were 127473 / 122170 / 127474.
the job has run smoothly and is now completed to my satisfaction.
I would recommend Sunboost to friends in the future.
A very good installation
This process has been excellent from go to woe. Sarah and Calvin did well from a customer service point of view. Osama and his team did a great job installing the 20 panels on our north facing roof. They were professional, informative and tidy. I can’t recommend them highly enough. 5 Stars.
Persistence in persuit, a great customer experience and a worry free installation
Excellent customer service, speed and a worry free installation was what I experienced in dealing with Sunboost. Isaac was great in making the decision process simple and delivered on what he promised.
We are now producing our own energy during the day which will significantly reduce our electricity bills!
Excellent customer service. Kevin guided us through the setup on the computer which was very helpful and informative.
A professional team of 3 installed our system and it was quick. Great job. Because our house is 2 storeys they took photos of the roof to show me what they had done which helped me understand what was there.
Questions & Answers
Hi Sunboost Team,
A member of yours called Mr Jacob sent me several messages about Promotion of your solar panels. As soon as I paid a deposit of $500.00, I have not heard from him again. Is this a scam?
Hello I jsut want to know that how i can register by using mobile app as i got free monitoring stick.
I rang this number (not sure where I got it from) 1300 786 266 and spoke to Alex. He was really helpful and walked me through setting up my PC and Wi-Fi. I also downloaded the set up instructions for installing the Solis Wi-Fi Stick - use this link https://www.nuvisionenergy.co.uk/index.php?route=pavblog/blog&id=31. I also downloaded the app onto my android phone and it works fine too. Cheers Ryan
How can I be assured of the veracity of these reviews?
I have just arranged a 6.6Kw solar system for my mother in law in Rutherford NSW. She had it installed yesterday but still waiting for the power company to install the smart meter. She is very happy with the installation crew and I was very happy with the cost for one, and the process from start to finish was pretty seamless. I can only say that I had a good experience and was quoted about half the cost of other installers. It gets pretty confusing with panel quality etc but we just went with what we could afford. If the warranty is there and it is, I couldn't see a problem. So from someone that has just gone through the process with my mother in law and have started the installation process with my own parents I can assure you that at least in the Maitland/Hunter region you won’t be disappointed.
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