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Pros
Discounted $49 Annual Fee for your first year ($129 thereafter)
0% p.a. for 14 months on Balance Transfers
Earn 1.25 Rewards points per dollar spent
Complimentary International Travel Insurance and Extended Warranty Insurance
Cons
3.4% International Transaction Fee
Balance Transfer Rate reverts to high Cash Advance Rate of 21.99% after 14 months
AJTQueensland
Beware this card is actually Citi NOT Suncorp
BEWARE - This is actually citi in disguise - Citi has poor customer service, they rely on a computer algorithm to determine credit limit. Poor communication. Lengthy delays and no real accountability or answers. They provide generic email correspondence. Sad that Suncorp a company which has generally high levels of customer service would rely on such a substandard organisation (Citi) to provide credit. They can't even get with the digital age and use Apple Pay - yet Suncorp's own cards do (go figure).
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koolalaQLD, 4000
- 14 reviews
works fine 99% of the time
It works fine 99% of the time as any other cards do. However, as far as I know, beware Suncorp's credit card is actually issued and managed by Citibank, so when you have problem or request, there might be delay, and of course Citibank in background has no motivation to try to make Suncorp's customer happy, for example Suncorp's own debit card has Apple Pay, Citi' own credit card has Apple Pay, but Citi managed Suncorp credit card, has nothing in 2022. Anyway, time to leave for good.
- Everyday Expenses
- Online Shopping
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aussiewillQLD, 4350
- 7 reviews
- Verified customer
An average card
The points are ok but this card is from CitiCorp so you don't get points on govt transactions. Card is not compatible with apple pay but does work with samsung pay. There is limited access to the card features in the suncorp app.
- Everyday Expenses
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The reviewer stated that an incentive was offered for this review
Find out how Suncorp Clear Options Platinum compares to other Frequent Flyer & Travel Credit Cards
Know better, choose better.
KPossGreater Melbourne (Metropolitan), VIC
- 4 reviews
Great product with nice perks!
My husband and I both have a Suncorp Clear Options Credit Card and both love it. With all purchases you receive points and can redeem them for rewards or even cash them in to offset purchased on your credit card. We actually use our credit cards to pay all our bills and charge purchases to and pay off at the end of the month to which we don't actually get charged any interest. Early this year we had enough points each to book a return trip to regional Australia (2 connecting flights each way) to surprise my in laws with the news that they will ...Read more
be first time grandparents. Knowing that this trip didn't cost us anything definitely made it more enjoyable! Highly recommend this credit card. The only negative I will add is that in Melbourne there are extremely few branches of Suncorp if you want to update your details which cannot be completed online, the customer service is not the greatest. This is a huge inconvenience as we either need to go into the CBD during working hours or travel 40 minutes to the closest branch, there is less than a hand full of branches in Victoria. When we have gone into the branch to update details such as a surname due to marriage it was not completed correctly resulting in a second visit to the CBD (which is a half day off work exercise) and 2 phone calls later with 2 credit cards being re-issued before the correct name was updated on the system and credit card it's self. Customer Service needs improvement. But online accounting and the product it's self is great.- Everyday Expenses
- Online Shopping
- Special Purchases
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The reviewer stated that an incentive was offered for this review
High interest rate
I was offered this card as part of my homeloan package. The interest is very high, although there are interest free days, so I avoid using unless required. The points can be redeemed for flybuys which I like
- Special Purchases
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cdbstockSouth East Queensland, QLD
- 4 reviews
A good credit card
changed from a Citi card to this as my dispute with Citi went nowhere
my experience with Suncorp has been excellent- rewards are good
I see the 4 major banks as un-trustworthy
I support Suncorp Bank as it has Queensland roots
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Tim MSydney
- 8 reviews
- 2 likes
Basic rewards program, no real benefits.
This card has a simple rewards program with introductory bonus is you spend $1500/mth for 6mth ... however other benefits are very limited. The application process was drawn out and a large amount of detail required for such a small balance especially when they already have my mortgage and bank details.
The complimentary insurance is too restricted with such requirements as your full flight costs (No use of points & pay) must be used to even qualify, and then the benefits are limited. Exchange rate fees are large at 3%.
There is no Google pay...Read more
- Everyday Expenses
- Online Shopping
- Overseas/Travel
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Questions & Answers
Carol Aasked
I am interested in using the travel insurance option that come with this card. Has anyone used the travel insurance for their overseas trips and if so did it meet all expectations?
No answers
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