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Suncorp Clear Options Standard
Pros
Relatively low standard Interest Rate of 12.74% p.a. on purchases
Cons
NIL interest free days on purchases
3.4% International Transaction Fee
No attached rewards program
NickMurray Region, NSW
- 18 reviews
Good Credit Card
I have 8.74% on this credit card, has no interest free days but is a good card to have as a backup.
I haven't had to use it overseas, but have used it as a backup to buy appliances and pay it off etc.
- Special Purchases
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Edy SPerth, WA
- 20 reviews
- Verified customer
Slowest credit card approved in the world
I had a home loan with suncorp and thought applying for a credit card with them was going to be a breeze. I applied online and within a few days got a call back from the India Call Centre asking about my personal details, I felt uncomfortable and decided to hang ups. Then they called asking about my employer details which I gave them, but after 3 weeks heard nothing and I called back and they said the application was on hold. Later I found out that the SUNCORP Credit card was underwritten by CITI GROUP or CITIBANK whereby all the call centre in...Read more
India which I found to be very dodgy. 4 weeks and counting, no credit card from suncoorp. Then I applied by calling the call centre in Brisbane, spoke to them for 45 minutes with local aussie call centre guys and in 3-5 days received my card.Similar opinion? Write a review on ieatwords.com.au!
Trisha7AU
- 2 reviews
Worst Procedure Period
10 faxes, 2 emails (no exaggeration) and countless phones calls, sometimes 3 times daily to be told "the fax didn't come through, did you send it to the right number?" (let me think, no, I faxed it to 1300 301 304 which apparently is not the departments number yet I know it of by heart and it's on the email reply) or "I have the documents, everything is good" to "the documents you sent are to dark to read" and "we didn't receive the documents".
Exactly 4 weeks later, "we have received all your documents and will now forward it to our processi...Read more
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Find out how Suncorp Clear Options Standard compares to other Low Rate Credit Cards
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Kat5678AU
- 2 reviews
- 3 likes
Biggest waste of time
After submitting an application for an increase on credit card, the pay statements they requested were lost 3 times! I had to constinatly call back reg updates only to be asked the intial application questions time and time again. After two weeks of this fiasco, I pulled the application as I've never witnessed such unprofessional procedures and incompetent service. I have since applied at bank west had the application sorted in one phone call and even received a follow up phone call after application was complete to make sure everything was goi...Read more
ng well. I had free monthly fees with suncorp but I would rather pay them at another bank else where just to have a little piece of mind. The first 6 months on a low intrest rate Everything below and the failure to go into detail about fees and charges.Similar opinion? Write a review on ieatwords.com.au!
nepAU
Incompetent Service
We have been with Suncorp with our home loan for many, many years. Up until their Credit Card dept were taken over by Citibank, they were fine. Ever since then, we only occassionally receive our statements and are always having to phone them only to find that our credit card statements have been sent to various addresses that we vacated over 10 years ago!
Don't ever expect to be able to sort problems out face to face with a human being at a Suncorp branch as, as stated earlier, it's CITIBANK and not Suncorp who run the Credit Card Department...Read more
. The Suncorp staff simply roll their eyes and shake their heads whilst telling you how there's 'nothing we can do. We don't 'handle' that anymore'. We've finally had enough and will be cancelling our credit card account with them today and will be getting one from another bank. May as well, Citibank is not Suncorp either ... Interest free period; When run by Suncorp it was good, it's now crap since Citibank took over. Incompetent. Can't even get address correct after constantly being told by us where to send our statements!Similar opinion? Write a review on ieatwords.com.au!
lyonrachel
- 2 reviews
Good
I am happy with this card it is very suitable for my needs. I also can offset it against a future home loan.
55 interest free days,low annual fee,conveniance of banking with suncorp also, choice of 3 colours and wallabies card
could be no annual fee
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sofia
- 14 reviews
- 5 likes
OK
The features vary in all the credit cards so just find the ones that you are comfortable with and dont pay annual fees to be part of the awards program if you dont really need it(I know a few people who dont end up reediming their points-they think its colourful to have additional features)
Iam settled with Suncorp--the account provides unlimited withdrawals from any banks ATM in NSW and you can link up to 3 additional sub-accounts.
cant think of any as yet
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Questions & Answers
Naomiasked
Have just received my card. Do I need to have my PIN before I can make purchases?
No answers
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