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29 questions from our users
Sue Hasked
Can you use the Super sleeper on a air bed and get the same results please.
No answers
Curlylocksasked
Hi do you have Supersleeper Pro in single bed size, regards Judy
1 answer
It is a Queen size Super Sleeper Pro Judy, now sitting wrapped up with nowhere to go.
Angelaasked
please cancel my order
No answers
Kate Aasked
Debasked
Can you turn or rotate super sleeper pro mattress topper ?
I feel as I sleep on 1 side of the bed, that the middle and other side of the mattress topper is much higher, the side slept on doesn’t bounce back to have it even all over
2 answers
So sorry Deb, I can’t answer that question. I threw mine out because there was no comfort in it whatsoever. Worst $400 I ever spent.
Don't know either as I didn't have it long enough worst 400 dollars also spent
Jenny R.asked
Do you need other sheets to fit it
1 answer
Kleva RangeSympler
Hi Jenny,
Thanks for your enquiry.
The topper will add an extra 10cm to your bed, so your standard sheets should still fit over the top of the topper depending on the depth of your current mattress.
If you do have a particularly thick mattress you may find that you need to purchase sheets with extra depth.
You can purchase these from supersleeperpro.com.au or most department or bedding stores.
Pauline Armstrongasked
The reviews are not good. Is the mattress topper single layers of foam of chopped up pieces.
3 answers
Kleva RangeSympler
Hi Pauline,
Thanks for your enquiry, unfortunately it appears there are some reviews that are not related to the Super Sleeper Pro Mattress topper on this thread.
The topper is made from 3 layers of memory foam, you can see the full construction following the link below:
https://supersleeperpro.com.au/products/buy-super-sleeper-pro-get-2-free-bamboo-pillows
We also offer a 4 month money back guarantee on the topper, so if you find that it is not improving your sleep you can return it for a full refund.
How much is a single mattress topper and postage etc. To Canberra
Kleva RangeSympler
Hi Pauline,
A single size Super Sleeper Pro Mattress Topper is currently on offer for $359, including 2x free Bamboo & Memory Foam Pillows. All orders over $150 qualify for free postage Australia wide.
kelly ann corbettasked
Hi i bought a sleeper pro mattress topper do u need to changed them over so many years or anythink.
1 answer
Kleva RangeSympler
Hi Kelly,
Thanks for your enquiry.
The Super Sleeper Pro Topper is designed to last for many years of use, it comes with a 5 year warranty so should you have any issues during this period, we will be happy to organise suitable repair or replacement.
Please let us know if you have any more questions.
Joan M.asked
Price please
1 answer
Kleva RangeSympler
Hi Joan,
Thanks for your enquiry, we have a wide range of products at Super Sleeper Pro, which product would you like a price on?
All of our prices can also be found on our website supersleeperpro.com.au
Thank you.
Jamesasked
where is your product made
1 answer
Kleva RangeSympler
Hi James,
Thanks for your enquiry.
We have a wide range of products at Super Sleeper Pro, please give us an email at [email protected] with which product are you enquiring about and we will be happy to advise, thank you.
JOHN B.asked
Is 2000gsm better than bamboo topper
Felicia L.asked
What is the price of a king size mattress protector?
1 answer
Hi Felicia,
I haven’t purchased any of the products, I was only commenting on
the safety aspects of the advertising using a bowling ball to break glass.
I actually heard back from the company advising they were going to review
the advertising.
Sil Vanaasked
Hi, could you tell me if you can put a pillow case over the super sleeper pro and still get the cooling effect? Or do you need to use it without a pillowcase?
Sharyn A.asked
Why do the pillows smell really bad?
3 answers
I think they smell because they are compressed in the super sleeper pro. I had them airing out for a week and now no problem. They are very comfortable.
Thank you, good to know.
Kleva RangeSympler
Hi Sharyn,
Thanks for your question.
John is completely right, sometimes the pillows do have a slight odour from the vacuum packaging, if you leave them out to air in a well ventilated room the smell should completely disappear in a couple of days.
You can also pop them in the wash to completely freshen them up.
We are glad to heard you are enjoying your pillows John, thank you for the feedback :-)
susan t.asked
Is it necessary to show the ages of customers in your advertisements. It's irrelevant!
I also have friends who are very disappointed with their purchases, uncomfortable and poor admin when dealing with complaints.
No answers
Terry S.asked
Im generating so much heat from my new mattress topper that i can't sleep.. any suggestions beforei throw it out!!!
3 answers
Super Sleeper P.Sympler
Dear Terry,
Thank you for your email and apologies for any inconvenience. If the pillows you bought are the Every Comfort Pillows I would like to suggest to take the pillow cover off and replace it for a thiner one.
For further information please send us an email to [email protected] we would like to provide you with a solution as soon as possible.
My apologies for any inconvenience.
I wish you a lovely day!
Kind regards,
Lina
I'm not talking about the pillow.. I'm talking about the mattress topper!!! Its crap and i wish i had used my better judgement and never purchased it.. i HATE IT!!!!
To send back is not an option either as freight is almost as dear
JUST CALL ME A SUCKER !!!
Kleva RangeSympler
Dear Terry,
My apologies for the mistake. Please get in contact with our team in order to provide you with a solution.
I wish you a lovely day.
Kind regards,
Lina
Lisa kasked
Can you put normal pillow cases on your super sleeper pillows?
1 answer
Yes they’re a tight fit but they do fit, the SuperSleeper Pro pillows also have a washable removable cover too.
Jcdasked
Hi what is the density (not the thickness) of this topper please. Is it all memory foam or are parts of it poly foam and others memory foam. How long should it take to come to full size after unpacking and how strong is the smell from it and how long does it last? Lastly some people say there is a ridge down the centre of their topper. Are these just duds and would they be replaced if I recieved a defective one? Thanks to anyone who can answer all /any of these questions.
No answers
Howard T.asked
purchase details
1 answer
Kleva RangeSympler
Hi Howard,
Thank you for your comment.
If you would like to place an order please may you get in contact on 02 9387 4100 and one of the members from the sales team would love to help you out and answer any of your questions on the product or feel free to have a look at are website on www.klevarange.com.au .
Have a lovely day.
Kind Regards,
Kleva Range
Beverly R.asked
How do you get rid of ridge down middle of mattress
No answers
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