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RobSydney, NSW
- 3 reviews
Promises not kept
All sorts of false promises made about the availability about a De Walt nail gun to coincide with the arrival of decking timber at my home. I paid for the darn thing in full by Credit Card on the back of these assurances. Only after I chased these cowboys did they confirm that I wouldn’t be getting the equipment until the end of the month at least. “Back-order, blah, blah.” What a joke! Not even a hint of such delays when I handed over my money.
Actually, it’s not a joke. It’s just plain misleading and deceitful conduct.
To make matters worse,...Read more
they claim a full refund will take a few weeks to appear in my bank account. A short piece of advice. Don’t patronise these people. Find another tool supplier that honours its promises and respects a consumer’s rights.
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RorySydney, NSW
Awesome Service and advice
In store and spoke with Mark Davies about an air compressor. He knew exactly what I was after and my air requirements. He also gave me realistic expectations on portable units versus commercial.
Definitely recommend them again.
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AndrewSydney
- Verified customer
Brilliant service and advice
Mark provided brilliant advice and was extremely patient when assisting me. Really nice guy too. Thank you very much Mark!
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GraemeNORMAN GARDENS
- Verified customer
Excellent Service
I found the service to be top rate. The staff were prompt and the price was good. I would recommend the product and Sydney Tools to others.
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Dewanto
- 2 reviews
- 2 likes
Sydney Tools Brookvale
I have been going to the Brookvale shop for years. Mark Davies and his boys always look after me. Best price! Best service! Best knowledge!
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NewmoNSW, 2705
- Verified customer
Great service & Very competitive prices
Ordered a custom Milwaukee kit for my son - Mark Davies was extremely helpful on getting me the gear he needed for his work
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Redbrick HomesSydney
- Verified customer
Great service, excellent product knowledge, keen pricing and went above and beyond
Bought a heap of Dewalt gear - Mark Davies was very helpful and his product knowledge was excellent. He made some useful suggestions as to what accessories I should purchase and went out of his way to give me a good deal. Some items were unavailable from stock but were sourced quickly and Mark kept me informed throughout the order process. Will definitely shop at Sydney Tools again. Thank You!
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ChristopheroziSydney
- 5 reviews
- 2 likes
- Verified customer
Great place for advice and product choice
Great selection of tools. The staff are very helpful with good advice. The staff go out of they way to ensure they meet your requirements. John recognised me from previous visit.
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Great to deal with
I have just started dealing with Mark at Sydney Tools, he got my quote out quickly and at a competitive price thanks Mark
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Perfect customer service
I've been shopping with Nathan at Brookvale for two years now I honestly won't shop with anyone else I borderline have a man crush on him
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Just good service
Sydney tool. Are complete professionals there staff there are excellent helpful and know exactly A business can only go forward with having quality stuff members I will Single out one person that help me when I go there is Fabian You and your fellow workers Are what make Sydney tools. The number One tool out let in Australia
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- Verified customer
Amazing
Jack was absolutely amazing at your Brookvale Store. Full of knowledge and happy to pass on his knowledge. Price was also reasonable
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Great service
Great product knowledge by Fabian helped me choose the right Festool saw and rails thanks a bunch mate I will be back!
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Mark is Awesome
Mark went over and above to supply a quote for me. Did it in record time. Great customer service.
Thank you!
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carpenter/buildermanmelbourne
- 6 reviews
- 9 likes
Big spend up
I had to purchase a new vacuum for work that could cope with all on site duties along with concrete grinding dust and fine timber / mdf dust along with usual wet/dry vac duties. Nathan the master salesman suggested the Ramset vacuum as it did everything required and was a lot cheaper than an equivilent Festool vac. I then needed a new concrete floor grinder which Ramset fit the bill for again. Products are great and I am very happy with service and advice from sydney tools. All the guys are always keen to help which is great.
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ANGRY ASIANSydney, NSW
- 3 reviews
- Verified customer
Excellent
Have been doing business with the Brookvale branch for over 5 years now. Mark Davies has always been helpful. If Mark is not there, then I will talk to Jack, who is also been helpful. I mostly deal with Mark, and he has been knowledgible on most tools, that we have purchased. The only problem I have had with Sydney Tools is my credit limit, as I can purchase over 20k in a month.
Otherwise the guys are great, and know the product that they are selling.
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Quick and easy
Good customer service, easy to deal with, good prices on products, we have purchased a few times, thanks Nathan for your help ..
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rygar22Sydney Surrounds, NSW
- 18 reviews
Can't fault them
As always great expertise and service from Mark D. who knows his stuff and always offers fair prices. My go to Tool shop for years
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Bob The BlenderSea Changeville, NSW
- 37 reviews
- 3 likes
YES - SYDNEY HAS LOTS OF TOOLS
We recently visited our son for his birthday down in gods own country (the original) - Northern Beaches of Sydney and took the opportunity to call in to Sydney Tools Brookvale.
You could easily forgive someone for calling you a tool if you drove past without looking in, although, depending what country the person hails from, that may very well come under 18C and you could cop a fine for offending a new Australian.
Anyway, one of the boys came over to see what I was after and I suggested a good impact driver and drill wouldn't go astray.
...Read more
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Good customer service
I purchased a few tools last day of the financial year. I have to say that being the busiest day of the year, I had such a wonderful customer service from Oscar. He was very patient as it took me a lot of time and a lot of asking. Very helpful. Thanks.
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