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B SargeMurrumbidgee Region, NSW
- 2 reviews
- Verified customer
absolutely 100% terrible
While Sydney tools may be the cheapest, their customer support is the worst hands down.
We have recently purchased a concrete saw witch not only zapped me but continually failed to start.
Although taking over two months to look at it, they now tell me that its warranty is void because it has concrete slurry and water on it. Really! this is a concrete saw? !!! with a water point
you will be hearing more from me.... in the meantime i hope someone might honor their product....
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TonySydney, NSW
$4k pressure cleaner purchased and is rubbish
Purchased a petrol pressure washer fitted with Honda engine & bertoloni pump and warranted only through Sydney tools not Australian distributors meaning they don’t know how to repair them, go to Aussie pumps and purchase your machine as they are the Australian distributor for Bertolini pumps and the Honda engines they fit are also covered by Honda Australia unless you like dealing with fair trading
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The best service...
Jason did a fantastic job and was very patient with us...
He has a lot of knowledge about the products..Many thanks
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Great service towards tradirs
Toni was great help with service and organising a rep to come out to sight and see us also recommend certain tools for the job that we do.
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Shane was very prompt with a great quote for more wall fans.
I have purchased many items from Sydney Tools over the last couple of years... I've always found them to be very competitive on price, and provide great service... and again from Shane today. Thanks!
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- Verified customer
Everything is imported.
Think twice before buying expensive tools from Sydney tools. After spending $17000 on a radio detection locator and sewer camera, they have no warranty here in Australia as they are imported from over seas.
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Sydney ToolsSydney Tools
Hi Matt,
I have attempted to contact you on four occasions with no success. ... Read more
We have operators/sales specialists ready to take your call 7 days a week with any issues or concerns you may have. I look forward to recieving a response from you and assisting you with your claim. Dean White