Can I just start by saying sydney tools at warrawong all the guys there are tops lads, but today I dealt with a guy called Nathan, what a legend, give the kid a pay rise and if you don’t ill hire him, such a great representative of this company, easy going and happy to help in any way, 10 out of 10

terrible, sent wrong equipment constantly ignored emails and phone conversations and did not replace the incorrect stuff they sent, Total tools will match & beat Sydney tools, they will give you the service if something is wrong- do not use sydney tools they will steal your money and not supply the goods you order. absolute criminals

So easy to deal with got me exactly what I wanted and saved me hundreds compared to other places, cheers Scotty for hooking me with a great deal appreciate it

item missing parts/ not as described. Sydney tools chat service were unhelpful as they terminated connection before the issue was resolved. Store salesperson does not reply to emails in effective timeframe nor give advice. Expect the customer to drive around the country to fix their / Milwaukees product faults

Thanks to so effective Adrian, I get high product information and help from him to get thing done wright. What a fellow, an amazing person. I am extremely satisfied with Sidney tools Epping, all customer service are eager to help ASAP and make you comfortable like at home.

always feel that I get the right advice and service when I go see george tahan and the boys. quick and reliable service. their shelves always have the stock I need and that store has become a important supplier to my business.

Great service, Large variety of tools .I have been a customer of sydney tools for the past 15 years and never been disappointed, thanks George from the Alexandria store for your great service and honesty.

After the first purchase George provided the service making you feel like part of the family, very quickly established a first name basis customer relation. George knew what expectation I had and subsequent purchases were with minimal fuss. When I moved to a new project elsewhere I still returned to Alexandria

Served by George from the Alexandria store. Very informative, specific and helped me choose the right makita kit to suit my needs. Thanks George, I would definitely recommend Sydney tools, and I will be back for more.

Been seeing George for a few years now. Always has great service, knowledge and very helpful. He is the man to see, reason why I still shop with Sydney tools

George I think his name was greeted me with a smile that would have melted an icy pole. Knowledge of the tools was fantastic. Will shop here again! Fantastic all round!

After making my first purchase over 4 years ago, everytime since then that I have needed something tool related I am drawn back to Sydney tools alexandria store to see George T. His standards of service are second to none ! He is always helpful and guides me in the direction to make the correct purchase or to give me sound advice and his honest opinion.

I was approached and asked if I needed assistance by George. Not only was he helpful but suggested a few other things that I may require after I explained I was doing some DIY at home.
I would offer this guy a job with my company if he was interested!

I came in unsure and left with what I needed. George was very patient and provided great advice and amazing service Couldn’t recommend them any higher. I will be back. Five stars

GEORGE at Alexandria store is always so helpful and full of knowledge about what way I should go with with power tools for my company and when I should venture out to new brands in my fleet

Went in to buy high pressure water cleaner and was greeted by a sales rep named george. Lovely guy and showed me a range of different cleaners and walked out with petrol water cleaner that has been amazing.

I purchased a petrol typhoon pressure washer that twice failed. First time I took it back after 2 hours of use fouled a plug, After returned to me, the pump actually spat a nut and water came pouring out on use. Video to show. I am going through a waiting period of around 3 months without one phone call from Senior position or email on what is going on. Customer service cannot get through tried and tried. I have rang many times and been in touch with [name removed] senior regarding this matter. Phone call to prove. This should have been refundable immediately i don’t want a problem / repaired item that didnt even see 3 hours of use. Where are you Sydney tools?

Adrian at Sydney tools in Epping is very knowledgeable about the product range in his store. As a carpenter I asked him some very pointed questions for which his response was quick and straight to the point which indicated to me that he knew what he was talking about. After researching the tools I thought I wanted on line It turned out that they were not the right ones for the job. The whole team were happy to talk about my needs and how they could best help me. It was very refreshing customer experience and I will be happy shopping with these guys again. I highly recommend Sydney Tools Epping for all your construction needs