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Jodie.k.Melbourne
- 4 reviews
Very helpful and great service
"Butters" helped me to purchase a welder, helmet and gas bottle for my husband. As I had no idea what I was looking for he suggested the perfect set up, assisted in giving me a great deal and helped me to the car! Would highly recommend Sydney tools for the exquisite service, knowledge and assistance!
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Tom B.Central Highlands and Goldfields, VIC
Great customer service
Great team at Epping Sydney tools
Brad there is just a champ took good care of me
And he is not too bad on the eyes either
10/10 would recommend to all
1 comment
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YuhannaGreater Melbourne (Outer), VIC
Excellent Staff with Great Service.
Thank you for the advise Sam. Very happy with the Milwawkee M12 Crown Stapler. I've asked my brother to see Sam, as he wants to purchase a cement mixer. See you soon.
1 comment
Sydney ToolsSydney Tools
Hi Yuhanna,
We sincerely appreciate your positive feedback on our sales representative, Sam, from our Sydney Tools Epping store.... Read more
I will ensure that your positive feedback is notified to Sam and I am sure he looks forward to assisting you with all your future orders. Thank you for shopping with Sydney Tools! Kind regards, Sussan C.
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STEVEGreater Melbourne (Metropolitan), VIC
- 4 reviews
- 1 like
Great Store, Great Guys
The guys at this store are fantastic - I bought a cheap mig welder at Sydney Tools Online, got it (free freight), then realised it probably wasn't the greatest - Leo at Epping explained what it would & would not do, then explained what would suit me better which was a UniMig. Even though I was dumb enough to order this other thing online he had no worries in taking it back with a full credit towards the UniMig.
Leo was more interested in me having the best tool than worrying about a return. And the guys helped me out on some consumables.
The ...Read more
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Great service.
Rory new the Makita combo kits well and was able to swap the impact driver we already had with a multi tool that we needed. Sydney Tools Epping had an amazing range of all the brands. I would happily recommend them.
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- Verified customer
Great service and knowledge
Big shout out to Rory of Sydney Tools in Epping. Great service and awesome knowledge and advise. I will be back again soon. Thank you
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- Verified customer
rough company practices at epping victoria shop
recently bought a mig $700.and a spoolgun $249, i took the mig at time of purchase, i had to wait 2 weeks for the spoolgun to come in, i go to collect the spoolgun, and they want to see my licence ( i have the receipt ) no probs i show my photo id licence, then they want to copy my licence number down, i object they don't need that, the manager [name removed] who sold me the welder, said if i don't give my licence number, i can't have the spoolgun !!! i've already paid for 2 weeks ago !!!! i said i'll take a refund, he said no refunds, ...Read more
,store policy. I pointed out he's braking several laws, he don't care, I leave, I lodged a complaint with "consumer affairs", a few days latter they contacted the shop, then told me, they will let me collect and not have to give my licence number, i collected, brought it home it does NOT fit the welder, i will never set foot in their shop again, consider this a lesson to any one foolish enough to go thereSimilar opinion? Write a review on ieatwords.com.au!
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Sydney ToolsSydney Tools
Hi Tom,
Thank you for taking the time to share your pleasant experience within our Sydney Tools Epping store. ... Read more
I will ensure that your positive feedback is notified to Brad and I am sure he looks forward to assisting you with all your future orders. Thank you for shopping with Sydney Tools! Kind regards, Sussan C.