Can not fault the product especially for the price we pay! In addition to this, I used the webchat function for two minor issues (one was operator error and the other was to downgrade my plan on advise from Tangerine! - side note what an ethical thing to do) and was blown away be the speed and efficiency of the service provided!

Very easy connection experience - got a connection date very soon after my request. All emails were issued promptly and were clear in how I can set up my account. Service speed is very fast at circa 43 mbs. And the monthly cost is competitive. Can't ask for more.

Whole process to get connected was smooth and expedient. Technicians appointment and modem delivery was smooth. Internet speeds appear to be some much faster than my old broadband. Customer service was fine too.

Was with another provider for over 10 years when I came across Tangerine when moving to NBN.. best move I could have made. Very affordable, connection is fine but what impressed me the most was their customer service. Hope you continue that way!

This was the fastest nbn connection I have ever had and being in a rental property we move often. We have experienced no dropouts at all and couldnt be happier. It was a hassle free service with no complaints at all thankyou

Required the NBN to be set up in my home due to COVID 19 - within days of signing up we were up and running, modem having arrived within 2 days. Best part was the constant communication from Tangerine keeping me updated on the process and the steps. Very satisfied!

So glad I took some time to find Tangerine, everything has been smooth sailing since installation day - couldn't be happier with the service or the speed, and the price is pretty great too!

Ordered on Saturday and was on the NBN by Tuesday, very surprised with the quick activation, the speed is great for our family (streaming no problem off multiple devices) and the cost is good.

They keep you waiting for over an hour then hang up on you. They make promises then don't follow through. I would never deal with thus company again and I wish I didn't recommend them to so many. Worst experience ever!

The delivery of the modem is pretty fast and the customer service are great. Speed is reasonable and still take sometime to monitor. I am happy with the new company so far.

Signed up to tangerine online and someone already came within the week to set it up. Using a BYO modem which was not difficult to set up at all. Only been a week but so far so good. Just relieved that whenever I've called, someone actually answers.

I spoke to a Tangerine staff member To enquire about broadband and signed up with the friendly staff member
I received the modem the next day. I’m happy with the service, with no problems. Would recommend Highly Tangerine

I'm only a new customer so I will have to see how things go, but.....When you ring you can actually speak to a person & get helpful answers. Had been run around by NBNCO & a major telco. Tangerine were helpful!!

Fast and efficient connection and had no problems with set up. Download speeds have been as advertised on the website and no drop outs. Would definitely recommend switching to Tangerine!

After I contacted Tangerine for a NBN connection I was connected by the ISP to the NBN the next day. Then within 3 days I received my modem and was easily able to connect to the service. The modem was pre-programmed to make the hook up. Within 5 minutes all the necessary connections were made and I was in business. Thanks Tangerine for a completely painless service. I have run a speed test and consistently the modem achieves speeds in excess of 45Mb/s. Just great

Currently on the XL Speed boost recieving a pretty stable connection.

Good customer service able to solve my issues quickly and had my connection setup within a week.

I got no complaints so far.

Great product - they organised the connection asap (was connected within a week which is pretty good in the current climate!), their customer service over the phone was great and I'm rapt with internet speeds even though we only got the standard speed plan. Best prices to from what I could find! The NBN tech we had went above and beyond as well.

I changed over from another provider because of really slow service. The staff at tangerine helped me no end to get my service up and running I highly recommend them

Sign up process was quick and easy. The sales rep that I initially spoke to followed up like he said he would and then connection process was seamless. I’ve had the service for about a week now and I haven’t encountered a single issue which is very different to what I can say about my past experiences with other providers.

Would recommend!

Connecting our NBN internet service with Tangerine has been seamless. NBN was connected and the modem delivered within two weeks of signing up. We have two phones, two laptops and a smart tv using the internet in our home and the speeds are very fast and the connection reliable. Best price per package I could find when comparing a huge amount of NBN providers. Tangerine staff are always very helpful on the website online chat service. Great service and product.