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57 questions from our users

Patricia B.

Patricia B.asked

our hd15 air roaster stopped working.



No answers
Wayne G.

Wayne G.asked

I need a
the book this cooker came from where do I get one

No answers
Belinda H.

Belinda H.asked

How do you replace the light bulb in the taste the difference air fryer?

No answers
Kosey M.

Kosey M.asked

How do you stop the fan going on the air roaster please



No answers
Shirley O.

Shirley O.asked

replacing light in air roaster

No answers
Yui

Yuiasked

Can I use it to reheat like microwave?
Does it take long?

No answers
Kay G.

Kay G.asked

Can u cook in the roaster without the rack?



2 answers
savvy shopper
savvy shopper

I always either use the rack, rotisserie or small tray, but there is no reason why you could not cook directly in the large interior pot.

Kay G.
Kay G.

Thank you very much.

Kay G.

Kay G.asked

Can you cook in th taste the difference roaster without the rack

No answers
Kay G.

Kay G.asked

Can you cook in the bottom of the taste the difference roaster without the rack

No answers
Kay G.

Kay G.asked

How to cook steak and chips

No answers
Kay G.

Kay G.asked

How to cook steak and chips

No answers
Kay G.

Kay G.asked

How to cook steak and chips can they be cooked together

No answers
Ann

Annasked

Can attachments be cleaned in a dishwasher

No answers
Margi

Margiasked

Hi.
I bought your Air Roaster HD15 some time ago(less than one-year, I believe) & then suddenly does not heat up at all with Power-ON from couple days ago. I want to get repaired & then please advise me how & where I can send the malfunctional Air Roaster to be repaired, please?
Regards, Margaret

No answers
Dianne

Dianneasked

How many litres is this

No answers
Eleanor B.

Eleanor B.asked

My Air Fryer has blown an element, please, please, please tell me I can get a replacement, I absolutely love my machine, it a HD15 model.

2 answers
Margi
Margi

Please take it with a receipt or order number to a place where you bought? Unfortunately this may be only an option, as far as I know. All the Best!

Eleanor B.
Eleanor B.

Thank you Margi, no luck sadly.

Kerri

Kerriasked

Can you toast bread

No answers
Mike d.

Mike d.asked

Why does E1 come up when i power up my fryer

1 answer
Dan A
Dan A

I had the same problembon my first use, I emailed TV Shop and they replied.

Good Afternoon Daniel,

Thank you for your email and sorry to hear you've been experiencing issues again with your Air Roaster.

The E1 error means that the circuit of the thermal sensor is broken.

We shall be happy to send out replacement for the main body of your unit.

Before doing so, we kindly ask you to cut the power cord as close to the main body as possible, take photo/s showing the cut cords beside the unit and forward to us.

Kindly keep all accessories including the inner dish as this part does not come with any accessories.

We thank you for your patience and we look forward to your reply.

Get in contact - hope you get the same result.

Titch A

Titch Aasked

How long and what temp to cook pork leg roast 2kg.

No answers
Maree Hearne

Maree Hearneasked

Can you get replacement parts

1 answer
Colleen
Colleen

If you read the product reviews apparently not.

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