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Josh_Tweed_HeadsRichmond-Tweed, NSW
start up timing increased over first few weeks within 3 months continually switched off and restarted
Purchase from JB HIFI as recommended by staff just before Christmas.
with in first few weeks noticed start up was taking longer and longer emailed TCL incase it needed a firmware upgrade was told it was normal.
now approximately 3 months into ownership (only using for at most an hour a day) the tv turns off and restarts itself constantly so have had to switch off at wall. can't use the TV.
we have also had issues with internet connectivity during the 3 months of ownership but not on our other Panasonic tv's.
TCL customer support very unsupportive, the repairer they have organised bordering on Rude/aggressive when contacting us. JB HIFI unwilling to help despite how recent it was purchased.
...Read more
Purchased in December 2021 at JB Hi-Fi Retail Stores for $2,000.00.
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BPB
- 2 reviews
- 2 likes
Pretty Good
Really good for the price. Great Picture quality and good features. I wouldn't pay anymore for this size tv. Better manual would of been good as remote is a little confusing. Sound is nice and clear. Very big, everyone comments on the size. Not enough ports. It is a smart tv
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Questions & Answers
Fionaasked
How do I turn sleep mode on
2 answers
Hi Fiona ... I really can't assist with that one Fiona, because I've never tried it myself, BUT, if you leave your TV on stand-by (which is "power - off" and the screen goes black), but do not press the remote that one step further by pressing again, which makes the "red stand-by light turn off", I would assume you get the same option as "sleep".
Be careful when playing around with these TCL televisions, because if you have read my last product review, I accidentally switched on the " restricted viewing mode", which caused me a whole world of trouble... The options are very sensitive and we tend to want to press remote buttons before the signals are actually actioned in the TV.
I can say this though - TCL eventually rectified my issues via the local servicing agent near where I live, but it took about 3 weeks from go to whoa!.... hope this helps! ROB.
Thanks Rob, absolutely
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