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122 questions from our users

Sumera H

Sumera Hasked

ActiFry 1Kg

I have bought avtifry 2 years back until now. I have tried many times but always my chicken does not cool well and also become so dry that I fill to cook in pot later so as raw potato chips. Any ideas?



No answers
Sandy

Sandyasked

ActiFry 1Kg

I have a original actifry that was given to me. I noticed that the paddle doesn't turn and when I try to move the spindle it only goes halfway around. It still heats up fine. Can I still use this without the paddle?

2 answers
Ric
Ric

Sounds like a fault so bit of a concern. You can still use it but best to open and jiggle contents around to ensure heating of individual items

Sandy
Sandy

Thanks Ric.....I was hoping that I could just was concerned that the spindle motor might overheat



Jim C

Jim Casked

ActiFry Black (FZ706260)

Why does my chips taste and look different I'm using same oils same potatoes but they are hard and tasteless?

No answers
Ayesha A

Ayesha Aasked

ActiFry Black (FZ706260)

My ActiFry does not stop automatically when the timer beeps. Is it supposed to be like this?

2 answers
Donna O
Donna O

Hi if you mean the paddle is still moving it will until you open the lid. Hope this helps.

Jan
Jan

The timer will not turn the cooking process off. You will have to respond to the timer when it goes off and turn the Actifry off manually.



.illie13

.illie13asked

ActiFry White (FZ706060)

Hi our actifry has stopped turning still heats, we are in christchurch nz, the machine has had very little use, but is about 2 years old, i would say bedn used approx 20 times. Where or who could fix ?? Or is it had it !! Many thanks jane

1 answer
Donna O
Donna O

Hi I think something is wrong with it and it won't be worth fixing . Because it's 2yrs old it is out of warranty . Maybe if you rang Tefal they may help . It might just be something simple .Hope this helps.

Avni

Avniasked

ActiFry 1Kg

I removed paddlefor cleaning. How do i now fit it back?

1 answer
sara90
sara90

Not sure what you mean by paddle but if your referring to the middle price that rotates, you put it back in the center and push it down til you hear a click. Hope this helps

Jean

Jeanasked

ActiFry 1Kg

can I reheat a meat pie in my actifry?

1 answer
sara90
sara90

It’s possible. If they’re small

Grank

Grankasked

ActiFry 1Kg

I have an actifry 2-1 when using the recipes from the cook book do I use the paddle or take it out, i.e. When cooking the paella. Thanks

1 answer
Dafuq
Dafuq

I use the paddle, works fine

Sav

Savasked

ActiFry 1Kg

Can I remove the paddle and cook in the bottom section?

1 answer
Donna O
Donna O

Hi yes but just remember depending on what your cooking you may need to watch it doesn't burn as the paddle keeps the food moving so it cooks on all sides. Hope this helps.

Jim C

Jim Casked

ActiFry Black (FZ706260)

Why do i get a lot of batter after making chips I'm I doing this right as there seem to be a lot of batter infact to much when finished thanks

1 answer
Dylan R.
Dylan R.

There are other attachments that just the paddle it comes with n certain foods cook much better with them

arnold

arnoldasked

ActiFry Black (FZ706260)

HI have a tefal for two years really happy but last few weeks seem to lose heat chips used to take 25 min now take 40 min and still not cooked properly
any clues?

1 answer
Donna O
Donna O

No sure maybe you could ring tefel Australia and ask them.

pam

pamasked

ActiFry White (FZ706060)

why does my tefal actifry beep every now and than, its not plugged in, and how do I stop it? it has just happened after having it for a year.

1 answer
Danusia83
Danusia83

Somethings knocked the timer on. I've had this before, as the timer runs on battery and not power

Meer B

Meer Basked

ActiFry 1Kg

Hi,
I just bought my 2in1 actifry how can I cook meat on both top and bottom it seems lik the bottom is only for fries and top is for meat?
Thanks
Meer

No answers
Karenw

Karenwasked

ActiFry Black (FZ706260)

May lid keeps on popping up, any idea why? thank you

1 answer
Bernice
Bernice

impossible to know without looking. However if you check out their spare list they do have a very comprehensive range of spare parts available

Lorraine

Lorraineasked

ActiFry 1Kg

Hi. I have a tefal original 1kg actifry model number fz740840. Is there a snacking tray that fits it?

Lorraine Whelan
Many thanks

1 answer
Pea doph
Pea doph

Hi Lorraine, the snack baskets can be purchased through eBay. Just search the model and description, hope that helps.

Tracey R

Tracey Rasked

ActiFry 1Kg

Do you keep the paddle in the actifry when doing jacket potatoes? xx

1 answer
Kalpana Shrestha
Kalpana Shrestha

Thank you for your question. Yes I do keep it. The paddle in the middle helps to rotate

Simon

Simonasked

ActiFry 1Kg

What items do you remove the paddle to cook

No answers
Jan

Janasked

ActiFry 1Kg

Is it safe to use frylight in my actifry, I have heard mixed reviews, I don’t wasn to ruin it.

1 answer
Donna O
Donna O

Hi I have heard they destroy the non stick beause they have propellant . This apparently is what can destroy the surface. Hope this helps

Big o

Big oasked

ActiFry White (FZ706060)

Why doesn't my paddle start turning until about 10 minutes very frustrating?

1 answer
Dennis T
Dennis T

Sounds like it's broken.

Jeremy K

Jeremy Kasked

ActiFry White (FZ706060)

How do you cook frozen batted fish in the ActiFry?

1 answer
Cherrie
Cherrie

I bought a Actifry snacking basket like the one in this video https://www.youtube.com/watch?v=-5D_toPOClw
It sits in place of the paddle and doesn't push the food around.
I cook chicken nuggets, fish fingers, chiko rolls, spring rolls... All sorts of things and have had no issues with food being squashed.
My kids even use it to reheat KFC or Fish and chips nicely.
You can buy them on ebay.
Hope that helps.

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