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122 questions from our users

Lorraine R

Lorraine Rasked

ActiFry White (FZ706060)

My panel keeps coming off through cooking and making my chips all mushy. Any help?



1 answer
Donna O
Donna O

It shouldn't just make sure it is clicked in properly. If it still comes off it sounds like it's faulty.

Peter V

Peter Vasked

ActiFry Black (FZ706260)

Can I cook chicken thighs with the paddle removed . Or does the paddle move easily? Thanks peter

1 answer
buraaaaakk
buraaaaakk

I think you should keep the paddle on whatever you cooking
Chicken nuggets going alright and chopped schnitzel



Zapp

Zappasked

ActiFry Black (FZ706260)

For what recipies should I use the paddle?

3 answers
Nicstar98
Nicstar98

Hi, the paddle is there to turn food such as potatoes over when roasting. If you remove the paddle then the device will not rotate at all. The Actifry comes with a recipe book and guidelines for cooking some foods.

Zapp
Zapp

My activity did not come with a recipe book.

Shirley
Shirley

There's not much in the recipe book. Disappointing



julie

julieasked

ActiFry 1Kg

Hi if your not really supposed to cook without the paddle how would you make a fried egg? model just states tefal actifry original and is black

1 answer
Taylormade
Taylormade

I havent tried this but the paddle just keeps the food moving to cook evenly, i would imagine it would cook just the same without the paddle if its just an egg you are cooking

Jelly B

Jelly Basked

ActiFry Black (FZ706260)

We have just used ours for the first time & it has mushed some of the chips & taken the coating off the chicken....help, what have we done wrong? Thank you, Angela

1 answer
Lorrie
Lorrie

I ha w the same problem I hate using the paddle it squishes everything is there a trick ?



Patricia

Patriciaasked

ActiFry Black (FZ706260)

My Tefal Actifry has worked well for nearly two years, but recently the wand in the middle broke off a large piece, I used it once more with the piece missing and the potatoes still came up well. However when washing the wand later more broke off in my hands. Does the wand have a lifetime on it, and can I but a new wand?

2 answers
Carvaan
Carvaan

Unfortunately only from tefal u can buy it but usually it shouldn't break, I gave them the name of consumer court that when they chemged it for free. Do the same and see how u go cos they cost allot.



Patricia
Patricia

I made a mistake buying the new wand for my Tefal Air Fryer, within a month more plastic parts started to break away leaving me with an unusable Air Fryer. I would not recommend the Tefal Airfryer to anyone, the plastics parts (of which there a lot) breaks down and bits fall off into the food.

ruby

rubyasked

ActiFry 1Kg

Can i use the tyfal airfryer without its rotating part of the middle?

2 answers
Carvaan
Carvaan

Mine is. Token within days.. throw it in the bin

Marky Mark
Marky Mark

Yes you can. I only keep the arm in for chips, nuggets and things like that. i take the arm out for fish fingers, hash browns, party pies, sausage rolls etc because they break up. You will find that there are 'hot spots' when cooking without the arm so check and move the things around often.

Judy Hogan

Judy Hoganasked

ActiFry White (FZ706060)

Can I cook food in my Actifryer without the basket in it?

2 answers
Carvaan
Carvaan

Don't even try it, mine got burnt. And smell everywhere. It's a piece of crap, throw it in the bin

pooch
pooch

no you need the basket with handle

Bonnie100

Bonnie100asked

ActiFry 1Kg

Can I turn my Actifry original with paddle only model into a 2 in 1 machine.
Also what does the actifry mini weigh please?

1 answer
pooch
pooch

You can use the snack rack with it but cannot do two things at a time you need the two in one model for that.

Vonda

Vondaasked

ActiFry 1Kg

I was given the Actifry Original (what is the model number?) and it gets very hot when cooking, even on the bottom of the machine. Can you please advise if this is "normal" please as I cannot put it on the bench in fear of burning it?
Yvonne

1 answer
pharmacy2
pharmacy2

That is not normal

Debs

Debsasked

ActiFry 1Kg

I have just bought the actifry XL can i use it without the padddl for chicken or fish

2 answers
Carvaan
Carvaan

Return it while u can.

Yes I removed the paddle because everything was sticking to it. Now I cook everything it it without the paddle and I use my actifry daily.

Zach Herrick

Zach Herrickasked

ActiFry Black (FZ706260)

Should I let the Actifry preheat at all?

2 answers
Carvaan
Carvaan

I Ve been told by Customer Service to
READ THE MANUAL.

pharmacy2
pharmacy2

No I never do

Kerri

Kerriasked

ActiFry White (FZ706060)

How much oil do I need to cook frozen fish sticks in the white actifry?

2 answers
Carvaan
Carvaan

It's crap. Throw it in the Bin

pharmacy2
pharmacy2

One spoonful

traceygibbo

traceygibboasked

ActiFry 1Kg

Can I cook chicken and chips together please

1 answer
Carvaan
Carvaan

It's crap mate. Throw it in the bin. Nothing can be cooked together but imagination

Roo

Rooasked

ActiFry 1Kg

I have the/ActiFry/Actifry-Original-White-1-kg FZ7060 can i use the rotating cooking tray with it?and if so which one?

3 answers
Carvaan
Carvaan

Throw it in the bin

pharmacy2
pharmacy2

Sorry not sure

Carole
Carole

When do you use the basket
And what goes just in the bowl

pharmacy2

pharmacy2asked

ActiFry Black (FZ706260)

One week out of warranty and the paddle stopped rotating.!!!! What goes wrong with it?

1 answer
Tefal
Tefal A.Tefal

Hi pharmacy2,
If the paddle has stopped rotating this may be due to the motor failing. As this is only one week out of warranty please call our Customer Service Team on 1300 307 824 who will be able to assist in having this issue sorted out for you.
Thank You

Lesley

Lesleyasked

ActiFry White (FZ706060)

Can the Actifry Express be used without the paddle? It breaks up crumbed or frozen battered fish every time making this sort of soft food very unattractive to serve!

1 answer
Tefal
Tefal A.Tefal

Hi Lesley,
Tefal do not recommend that you use the Actifry without the paddle as the stiring motion of the paddle does ensure that the food cooks evenly. However in saying this if you do decide not to use the paddle it will not damage the machine, however you will need to remember to manually turn your food to stop any burning. Tefal do have an accessory available for the Actifry called the Snacking Basket which is designed especially for soft food so the paddle does not damage it please watch the below video for more information https://www.youtube.com/watch?v=nNEd3QWk5CM.
This Accessory can be purchased from any Major Retailer.
We hope this helps
Thank You
Tefal - Australia

Yvonne

Yvonneasked

ActiFry 1Kg

Can u add water to actifry?

1 answer
Tefal
Tefal A.Tefal

Hi Yvonne,
You can add liquid into the Cooking Bowl of the Actifry? What are you wanting to cook?

sandra

sandraasked

ActiFry Black (FZ706260)

i used actifry many times and it was perfect but suddenly something wrong happened that when pressing on button it rotates and you can hear its sound but it doesn't heat food even cook it what can i do??? iam so sad

3 answers
GK
GK

Sorry no direct answer. Where did you buy it from? They may have an answer, or perhaps Tefal
Groupe SEB Australia
Unit 1, 10 Hill Road
Wentworth Point NSW 2127
Australia
Ph.: +61 2 9748 7944
Fax: +61 2 9748 7922

Customer service
[email protected]
1300 307 824

TonyP
TonyP

Sorry but sounds like the heating element is not working. It is possible that there is an inline fuse associated with the element, in which case it might have "blown" in which case you need to get it serviced. Maybe its under warranty?

Tefal
Tefal A.Tefal

Hi Sandra,
If your Tefal Actifry is no longer heating this would indicate that the heating element may have failed inside the appliance. Are you able to let us know when you purchased this Actifry, so we can assist you with a resolution ?
Thanks - Tefal Australia

Maham Pasha

Maham Pashaasked

ActiFry Black (FZ706260)

My question is can i use one remekin to make poached egg in tefal actifry 2 in q?

1 answer
RET
RET

I do not know, sorry

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