Tefal Cuisine Companion FE800A60 Questions & Answers

I’ve had my machine for nearly 2 years and never had an issue with the blades turning.

We had exactly the same issue just before the warranty expired (see my review). Blades would turn initially but as the resistance increased the blades slowed down & eventually stopped. Had the machine replaced under warranty after some back and forth with Tefal customer service.

Thanks Steve. That’s really helpful.

2 year warranty plus extra for the motor I believe. If you are on at social media, there are some really awesome groups specific to the Tefal Cuisine Companion

It doesn't brown but does saute very well. I think you probably could brown if using a manual setting.

No it doesnt! At the end of every program CC goes into 'keep warm 'stage, obviously, you didnt hear it beeping at the end of the P3 program???? and didnt press stop.... so CC keeps it warm for you!

There are 2 versions of the bowls ..
701 and 702 ..
you can buy the spare bowls

My machine No is 701,
The one for sale is 702
Will the 702 fit my machine
Thank You all again

Yep

Hi I always take the lid off first and grab the handles. Underneath the handles you will feel two buttons, press those up and the bowl clips off easily

Ive never had an issue. Just grab and squeeze both handles and should release with ease. Maybe you have a faulty one??

I find it a little difficult because I have arthritis but I take the lid off first grab the handles. just underneath the handles there are two buttons, press those up and the bowl clips off easily

I doubt that you can as the meat will not brown...and lets face it, we want a roast that is a roast.

It has a slow cooker option if I brown it before hand I should be able to put it in the slow cooker to finish along with other items

The manual (not recipe book) can be dl from tefal https://www.tefal.com.au/Cuisine-Companion/Cuisine-Companion-Products/Cuisine-Companion/p/8000035325 there you can see that the time range is up to 2 hours cooking time. The slow cook program is under "Stew" ie chopped meat. It does not have an oven ( dry heat) function. I would think a piece of meat would not reach internal cooked temp. using CC- even if the CC was manually reset every 2 hours unless water was involved. I dont know if there is a 2 hour a program/ or manual operation without stirring attachment (?) I have Googled and can't find ANY links for roast +CC. (I had similar problem for yogurt-cant find a suitable recipe/method with CC. :(

There are plenty on youtube.com.au if you cant find one

See recipes at Tefal website https://www.cuisinecompanion.com.au/easy-recipes. FaceBook apparently has an avid CC users group. There is also a Book /Guide with recipes & published locally, for sale on Ebay https://www.ebay.com.au/itm/Shine-with-your-Cuisine-Companion-book-Tefal/262616645312?hash=item3d252bfec0:g:IfoAAOSw-kdX0lX9:rk:1:pf:0 ..I cant imagine anyone wanting to part with the copy that comes with the machine!

34cm

thank you very much

Yes I bought a bowl from HN model XF382E38. It also says Cuisine Companion spare bowl in the box but doesn’t specify what model of CC it’s suitable for. After contacting Tefal they wanted to know what model Cuisine Companion I had - found on bottom of machine. HN spare bowel not compatible with cc machine model FE800A60/702. If you look at the two bowls (original & spare) you will see they’re different on the handle latch. If you have cc same as mine - Tefal advise you need spare bowl XF382E39. HN provided refund if bowl not used.

Thank-you for this information. Tefal should make it clear on the product boxes and website!! I had an unopened spare bowl with same MN -38, and no idea there were separate CC models out there to match it to. Mine turned out to be a /701 which i believe IS compatible, but Tefal disconnected me from ph and I am still awaiting email reply. Very Unsatisfactory Tefal.

Not Tefals issue, Harvey Norman sell them, let HN inform customers of what bowl they are buying!

I suspect not enough liquid. pour a little extra through the lid and repeat until the mixture binds. Just be careful that you haven't undone it.

Yes Julia I also had this problem unfortunately have not found how to fix problem on it so if anyone else out there can make a suggestion this would be greatly appreciated.

I have not tried, but with normal stove top cooking this also happens if there is no lid. I would try: reduce temp, the time or to ensure the funnel lid is in place. Also compare it to another online CC risotto recipe eg.https://www.cuisinecompanion.com.au/recipe/beetroot-risotto-basil-and-feta

Yes they can.

Hi Fran, i leave the blade in when slow cooking and wash it in the dishwasher afterward.
Although when i am doing a bread or pizza dough i do stop the pastry program and take the blade out before the rise, as i had a slight mishap once.

Thank you very much for your quick response! I did make bread yesterday leaving the kneading blade inside... it went ok. Cheers!

I purchased mine online, which is also good for price comparisons ! There are at time second hand ones even cheaper on ebay or gumtree ? Hope this helps ?! Happy Shopping ! Made cheesecake in mine last night ;)

9kg