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A much valued appliance in my kitchen.
I have had my CC since they were released in March 2015. It is a valued appliance in my kitchen and gets a large amount of use for sweet and savoury cooking. The strong points of the machine are ease of use with intuitive controls, multiple "blades" allowing for versatility in cooking and the convenience of unattended operation. I also have at TM31 in my kitchen and have found that the CC is superior when cooking food that needs to retain its "shape" such as casseroles and stews. The product support from Tefal has been very good and there i...Read more
s a growing social media community as more people adopt the product. Like any of the current thermal cooking machines on the market, it does not excel at all tasks. The shape of the bowl and design of the blades mean the machine does not do a very good job at milling rice to flour, wheat to flour or chopping small amounts of garlic, ginger etc. I am hoping that a small internal bowl may be released at some point to address this issue. There has been an indication that a food processing attachment and external steamer will be released in Australia in 2016. These attachments will make the CC a truly superior machine. The only criticism that I have of the machine is that the accompanying recipe book is very European in nature and contains ingredients that are not familiar and recipes that would probably not appeal to the average Australian taste. It is possible with slight conversion to use recipes that have been written for other thermal cookers, but it would be good to see Tefal release a recipe book that has been written for the local market.1 comment
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Melanie49South East Queensland, QLD
- 11 reviews
Like having your own cook in the house!
My Cuisine Companion arrived on Wednesday, it is 4 days later, I have used it every day since, tonight we had Thai Beef Massaman curry, I am seriously in love <3 Making life so much easier for me as a full time working mum this machine is awesome. It comes with a starter kit you get a cook book, apron, spatula, cleaning brush and good quality kitchen scales. The machine itself is very sturdy and very easy to pull apart for cleaning, all parts are dishwasher safe bar the bolt on the bottom of the lid, the instructions tell you how to remove it, ...Read more
it's very simple. Now the machine itself with cooking, I am finding you still need to do a little bit of prepping but that's it, you throw it all in the bowl and it tells you which program to use and off it goes. Some recipes use more than one program per recipe but you get step by step instructions. Every recipe I have tried so far has turned out beautifully. It is still early days but so far I am very happy with how the machine functions. If you are time poor this really helps your family eat good home cooked meals, I was finding that we were eating out a lot more because of convenience, we don't need to do that anymore. You do need to keep the pantry stocked though with staple ingredients. I love how some recipes literally take minutes, when I was in the store the lady doing the demo made a lemon curd in front of us, it took 12 minutes and tasted great. If you are unsure, go see a demo, watch some videos online and see how you go, keep in mind there are a lot of other similar products by many different brands but only the Tefal has the "warming" function, once your food is cooked it will keep it warm and stir it every few minutes for up to 45 mins. I love mine, wish I bought it sooner!
1 comment
Tefal A.Tefal
Hi Melanie49,
Thank you for such a fantastic review of the Tefal Cuisine Companion!
We are happy to hear that this appliance is offering great time saving benefits in the kitchen and that you are loving all the recipes that you are trying!... Read more
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- Verified purchase
Love this machine
What can I say! I love the Cuisine companion! It has changed my life, my way of cooking has changed. I can whip up a couple of pizzas for my family in minutes. Its so easy it should be a crime! The C C has made me excited about cooking again. Its so quiet you hardly hear it going most of the time. Nice big bowl for cooking for a family of 6. Very easy to clean and to change blades. There are also quite a few facebook sites which are very helpful. TefalAustralia is very helpful with any questions or problems. Great customer service! Thankyou Tefal
2 comments
Tefal A.Tefal
Hi Gaye,
We are so happy to hear that you are loving your Tefal Cuisine Companion and that it has changed the way you now feel about cooking and it has given you excitement in the kitchen again!
If w... Read more
e can be of any assistance please don't hesitate to contact us,
Thank you Tefal Australia!
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Find out how Tefal Cuisine Companion FE800A60 compares to other All-In-One Kitchen Appliances
Know better, choose better.
Janinemelbourne
- 57 reviews
Mixed feelings
This appliance is a big investment at $1699. It's not available in stores you have to order and pay and it is then sent out to you which I found annoying. The box is not that big so why not make them available in stores. I think the answer is that then they would be open to negotiation on price, where as when they need to be ordered there is no negotiation. I ordered on a Friday and received the following Thursday.
I was not impressed that when I tracked my order on the Tefal website it stated I would get a free Tefal pan valued at $199 when...Read more
it did not arrive with my order I was told I was not eligible and it was an IT mistake that it was listed with my order and they would not be providing one. Not impressed given I have just spent so much money with them and to me speaks volumes about the company when they made a mistake in writing but won't honour it. The steamer on this is very small and it does not come with extra steamer baskets like the Thermomix, KitchenAid, or Bellini. At present their website states that additional bowls are also not available for purchase. - UPDATE - Tefal now have a limited number of bowls available for a cost of $299 per bowl. These are available directly from Tefal only. It is quite heavy and solid and almost all parts are dishwasher proof which is great. The 1 Million menus advertising is very deceptive, there are actually only 300 recipes (which can mix and match to be one million menus) and Choice noted in their review that a lot of them don't work well which apparently Tefal has admitted and stated they will send revised recipes to owners. There is nothing on the Cuisine Companion website to this effect and no updates in what I received. Time will tell how bad the recipes are as I work through them.1 comment
Tefal A.Tefal
Hi Janine,
Thank you for your review of the Tefal Cuisine Companion.
In regards to the recipes offered we have a fantastic website which offers additional recipes to those found in the recipe book whi... Read more
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Questions & Answers
Bill Basked
We have just bought the Cuisine Companion but are finding it very difficult to open and close the lid as it is so stiff. Is it designed to be like this? Has anyone else found this to be a problem?
No answers
Zarabyasked
Has anyone had a problem with the blades not turning? It seems pointless to have a machine this expensive that doesn’t chop or stir!
3 answers
I’ve had my machine for nearly 2 years and never had an issue with the blades turning.
We had exactly the same issue just before the warranty expired (see my review). Blades would turn initially but as the resistance increased the blades slowed down & eventually stopped. Had the machine replaced under warranty after some back and forth with Tefal customer service.
Thanks Steve. That’s really helpful.
Brian P.asked
What sort of warranty comes with the cuisine companion.?
1 answer
2 year warranty plus extra for the motor I believe. If you are on at social media, there are some really awesome groups specific to the Tefal Cuisine Companion
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Tefal A.Tefal
Hi Stacelee,
this appliance offers to home cooking. In regards additional attachments such as the external steamer we are pleased to say that these will be available in Australia in Early 2016!Thank you for your review of the Tefal Cuisine Companion.
We are happy to hear that the Cuisine Companion is a valued appliance in your kitchen and you are experiencing the great benefits... Read more