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Reviews

4.2

52 reviews
5
(35)
4
(6)
3
(3)
2
(4)
1
(4)
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Tiggles

TigglesMelbourne

  • 2 reviews
  • 2 likes

Wonderful appliance - until it stopped working just out of warranty

published

I was a very satisfied user of the machine and used it 3-4 days a week. It is far more convenient than making soup in a pot and using a stick blender. However, after about 18 months, the digital dial (P side) stopped working. The retailer referred me to an approved repairer who advised me that the machine could be repaired but the cost would make it a better deal to throw it out and buy a new one. I threw it out and have not replaced it. VERY disappointed.

Pretty good

published

Loved this machine.Only had it a few years made soup and hot chocolates almost every night in winter. But went to use it a few weeks ago it works great unit the end when it has to mix and it wont move the blades are stuck and cannot get a new part for 6/8 weeks and the cost is about $75.00. One would think when you spend $295.00 for it it would last more then 3 years. Not sure if i should spend the money and get other one or go for a different brand

Tina

Tina

  • 2 reviews
  • 1 like

First time use

published

Ive just used my item tonight to make a tomato and basil soup after the 25 min cook time it blitzed and went to have my dinner and noticed that the soup was just luke warm. When emptying the contents I found that the base was all burnt. Not happy with this machine just assuming I purchased it from the Myer PTY LTD eBay page as a new item. Im assuming its a faulty batch Ive received

1 comment
Tefal
Tefal A.Tefal
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George

GeorgeSouth East Queensland, QLD

  • 10 reviews
  • Verified purchase

It is not durable machine. Nice while it worked

published

I had mine over a year now. at the beginning it was great. It did everything the way it is supposed. However slowly I start noticing that the fluids inside the bowl start leaking through the gear shaft. The leakage become more and more. I left the machine for a while and when I used it the last time which was yesterday I got rusty liquid leaking heavily from the bowl. So basically it is not going to last long time and now I put it in the rubbish

4 comments
Tefal
Tefal A.Tefal
George
George

I have emailed my receipt, my details and a copy of my review and Tefal reply to the email [email protected] as requested. I will keep you posted.

Tefal
Tefal A.Tefal

Hello! Your receipt has been received. You should have a reply in your inbox.
Thank you
- Tefal Australia.

Must have this item in your home!

published

We have been advised to take controlled diet and found this gadget very useful. Advantages are:
1. Simple to use with almost all the ingredients available easily and are natural.
2. It’s very fast.
3. Almost all the recipes are testing excellent.
4. Many Law calorie options available in the recipe book.
5. Keeps soup warm even if you are late to return back home.
6. Homemade smoothies, cold drinks, cocktails and other items good for all ages.
However, I found cleaning bit difficult.
Himanshu Swaly
Muscat, Oman.

1 comment
Tefal
Tefal A.Tefal
Michael H

Michael HBrisbane

  • 2 reviews
  • 1 like
  • Verified purchase

Rust in my blender

published

I was just about to use my newly bought machine and I found a spot inside the jug when cleaning for the first time. I thought it was just a stain mark but I had a closer look and I was surprised that the material used for this product is not stainless steel. It is rusting already even before use!

2 comments
Tefal
Tefal A.Tefal
Michael H
Michael H

I think so too because I have researched this product well before I decided to purchase it. I also took a photo of it. I will send them through to the email provided above.

Angela

AngelaSouth East Queensland, QLD

  • 6 reviews
  • 4 likes

Delicious Soup

published

Had this Soup Maker for nearly four months and use at least twice a week making chunkier soups for my husband and smooth ones for me. Always delicious, love that you just throw in your ingredients, then leave it to do all the work. Took me over one year to decide to purchase, so glad I did. Doesn't have a very large footprint which is a bonus as well as having a stainless steel jug and steamer. Very happy with it so far.

1 comment
Tefal
Tefal A.Tefal
Gemma

GemmaPerth WA

  • 2 reviews
  • 4 likes

Amazing product - my favourite purchase for a very long time

published
1 comment
Tefal
Tefal A.Tefal

This product is amazing

published

A gift from my daughter I live on my own and don't cook much (think she thought I wasn't eating properly guess she was right) but with this amazing machine I can make a nourishing soup with every veggie available I have to control my experimental nature as my freezer is overflowing can seriously recommend this product to anyone have tried your recipes but do add my touch of more spices thank you for such an amazing machine there's a few more healthy years left in me yet

1 comment
Tefal
Tefal A.Tefal
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really

reallyAdelaide, South Australia

  • 17 reviews
  • 1 like

Excellent blender and it makes good soup as well!

published

I had to replace an ancient blender and came across this gadget. I think it makes good soup and blends everything well, including crunching ice. It was a good buy. For the price I purchased a dual purpose item. It is great for making a quick healthy lunch soup from leftovers. it's a good'un. I am still experimenting with the soup making. I revved up the pumpkin soup recipe with additional vegetables and spices and it worked well. It appears to have a very powerful motor. It purées really well. I am pleased with this purchase!

This is perfect

published

As I am unable to use the machine myself, as I am not well.
But mY husband carer can, and finds it a great help

1 comment
Tefal
Tefal A.Tefal

Perfect soup!

published

I have had this product now for two weeks and it's an absolute cracker. Easy to use with even a self clean function. I've tried the pumpkin lentil and mushroom recipes all with total success. Can't wait to explore its diverse recipes further. Soups up!

rockeater

rockeaterSouth East Queensland, QLD

  • 4 reviews
  • 4 likes

The best soup maker I have owned

published

25 minutes and it's all over rover. Couldn't be without it, I make soup for my neighbours as well and they all rave about my skills.

OBAN

OBAN

  • 3 reviews
  • 4 likes

Great simple to use product

published

Using this for about a year it's makes great soups in about 25 minutes simply put all vegetables plus in blender it cooks them for 25 minutes then blends for a fine tasting soup we use it 4 times a week making in the morning for soup that day

sanja

sanjaAU

  • 12 reviews
  • 8 likes

Tefal Soup and Co ... very happy

published
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Looby from Lismore

Looby from LismoreNorthern Region, NSW

  • 8 reviews

So Simple, So Quiet

published
Dave Walsh

Dave WalshSouth East Queensland, QLD

  • 12 reviews

Quality soup maker

published

This is a much better quality machine than others on the market. I have others . Love the way you can change cooking times and temperatures very easily. Great product which is easy to clean with self cleaning function . Worth the extra dollars as it will outlast the others. The stainless steel finish is great .

missjess

missjessBrisbane

  • 5 reviews
  • 11 likes

Worth it!

published

We've had our Soup & Co for a couple of months now and it's working out really well. Super easy/quick to use, no problems and lots of delicious soups and smoothies!! I read poor reviews of other (cheaper) soup makers that said the bottoms burned/melted so we steered clear of them and bought the Tefal which people reviewed favourably. So far we are very happy with our investment.
Easy to use, easy to clean, very quick, very good at making soup and smoothies
Very loud during blending phase!

Susan Brown, ACT

Susan Brown, ACTKaleen 2617, ACT

  • 3 reviews
  • 3 likes

Tefal soup maker/blender - love it to death

published
C and R

C and RMorayfield Qld

Wow! If there was a ten star rating, this product would get that!

published
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Questions & Answers

Angie Willson

Angie Willsonasked

All the menus buttons keep flashing and beeping but will not work

1 answer
Lynne
Lynne

I assume you have turned off the power and tried to start it again. If this doesn't work you will need to contact Tefal or a small appliances repairer who should contact Tefal to check if it can be repaired. But be warned, the Soup & Co is no longer manufactured and they have limited spare parts to repair it now. Mine began to leak and it could not be repaired.

Hayley M.

Hayley M.asked

When I attach the lid the machine starts blending automatically and it seems to be stuck in this mode. What can I do?

No answers
p smith

p smithasked

I have the soup and co and it wont lock, the lock emblem just flashes all the time

No answers

Get an answer from our members and Tefal representatives

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