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Medium, Queen Medium, Queen Large, SmallMauzAU
- 2 reviews
Hate it!
Hubby decided to buy this pillow after reading reviews. He paid $220 from Harvey Norman - I would pay them $220 to take it back! He was a bad snorer before he bought it and now he is a constant snorer - no matter which side he sleeps he snores and grunts all night long. Before this pillow I would roll him on to his side to get him to stop snoring, now he snores side, back and front. Its an absolute nightmare for me and I would be happy to put his Tempur pillow over his face. He says it helps his neck but when I look at the weird positions ...Read more
he gets in to during the night I just cannot see how this pillow could possibly help his neck, I swear he will break his neck one night. Mind you, that wouldn't be such a bad thing - at least I would get a full nights sleep again!! I would have made him take it back but he threw the box out and its now over its return date. He insists on using it and I am now insisting we have seperate rooms!
Purchased in November 2021 at Harvey Norman for $220.00.
1 comment
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LCobSydney, NSW
- 4 reviews
Love this pillow, again.
I've just replaced my first original Tempur pillow which was 6 years old, and I'm extremely happy. I ordered it on sale via David Jones and paid $149 but was prepared to pay the full price, it was just a fluke. It's a great investment. My first Tempur had a cream cover, this one is white.
Purchased in January 2021 at David Jones Online Store for $149.00.
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Tamara T.Perth, WA
Worst pillow ever!
Had the original tempur for years - was fantastic!
Recently bought the “ergonomic” one for side & back sleepers.. worst money ever spent! Both now have sore necks and lack of sleep!
Purchased in June 2021 at Harvey Norman.
1 comment
Lewis C.Tempur
Hi, Tamara.
Unsure which product you are trying to review. It seems like you have had a great experience with your previous TEMPUR Original pillow but are having issues with your new pillow which you recently purchased.... Read more
I'm sorry this has been the case, I'd recommend giving our customer service department a call to discuss your experience and they will endevour to find the best solution for you. You can reach them via [email protected] or by calling 1300 036 062. Please let me know if you have any further questions. - LCSimilar opinion? Write a review on ieatwords.com.au!
Cam
- 3 reviews
Cant live without it
It is right for my size as I am small / slim. I like this better than the symphony which feels hard. The Tempur original conforms to my head and is very comfortable.
Purchased in January 2021 at Harvey Norman for $200.00.
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fingerscrossedPerth, WA
- 4 reviews
- 2 likes
UNSUITABLE MATERIAL FOR PILLOWS (or mattresses for that matter)
I purchased this pillow 8 months ago and it is ruining my life!
Having purchased cheaper pillows in the past after my beautiful latex pillow's life ended, I decided that forking out the extra money to get a 'decent' one was the only way to go.
It should have rung alarm bells when the sales assistant kept repeating at every chance she got- 'give it time, it will need to bed in'. I can only assume that other people have returned them or complained about the difference between the ones on display and using it at home.
Well, 8 months on and it's st...Read more
Purchased in October 2021 at Harvey Norman for $134.50.
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Lucy
- 2 reviews
- 1 like
Worst pillow ever! Neck pain
Worst pillow ever. Every time I use it I develop severe neck pain and headaches. I'm convinced it is the pillow since my old one doesn't cause me any grief.
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PajtasBratislava
Terrible
Developed huge neck pain in just one week. Not pillow for me it seems. Maybe needs to be tested longer time before use, which is impossible obviously. Bad choice for me.
1 comment
Lewis C.Tempur
Hi, Pajtas.
It's certainly a shame that your pillow isn't right for you. We have thousands of customers in Australia & millions around the world who are incredibly happy with their pillow. ... Read more
It seems that you are just on the wrong TEMPUR pillow for you, we have an extensive range of pillows and there is bound to be one for you! I recommend going back to the store and trying them all out for around 5 minutes each, this will give you the best idea of what the pillow will feel like when you get it home. If you would like to discuss your experience further, please contact our customer service team on 1300 306 062 or via [email protected], they will more than happy to help. Hope this helps. - LCSimilar opinion? Write a review on ieatwords.com.au!
Patricia I
- 3 reviews
- 3 likes
Worst pillow ever
Extremely hard pillow and does not soften with body heat as told to me by the sales assistant. I developed neck and shoulder pain and also woke up with headaches every day that I used it. I used it for a week then used another pillow for two weeks then went back to it for another two days but the neck and shoulder pain returned. I paid $195 at Forty Winks, don't waste your money, more expensive does not mean better. It may work for NASA in space but it doesn't work here on earth.
2 comments
Lewis C.Tempur
Hi, Patricia.
It's such a huge shame that you're not enjoying your TEMPUR product, we genuinely believe they are the best in the world. ... Read more
The TEMPUR material does respond to both heat & weight, as explained by the sales consultant. I don't know which sales person you spoke to on the day of purchase, but I hope they got you to lay on a mattress to properly try out the pillow before you made any kind of purchase. The TEMPUR range is extensive and contains products tailored for everyone, meaning that we ask all our customers to actually try the range before they make a purchase. This way they find their fit and have a better and more fulfilling nights sleep. As a fix I would suggest kneeling on the pillow to open up the TEMPUR cells, thus making it feel slightly softer and closer to how the showroom model felt. If this still isn't how you'd expect it, please contact customer service on 1300 306 062 or email [email protected], to discuss your experience with TEMPUR and some suggested remedies. Hope this helped, Patricia. - LCThank you, I emailed yesterday after going back to Forty Winks
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HeatherMelbourne
- 3 reviews
- 1 like
Designed for side sleeper
I would say the pillow is designed for side sleepers, very firm and high. The shape is great to support neck and shoulder, my partner loved it.
Not the best choice if you move around and sleeping on back and side. It is a little pricy as well, why not buy a latex one?
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DallaGreater Melbourne (Metropolitan), VIC
- 6 reviews
- 5 likes
Waste of money
We bought two of these pillows from Harvey Norman for $170 each. Both my partner and I developed neck pain within the first week, however we decided it might be we just needed to get used to them and kept using them. My partner stopped using his a month and went back to his old pillows, I'm still using mine. They are the worst pillows ever. I wake up everyday sore, l have had to have massage to elevate my neck pain. I did not have this problem before purchasing this pillow.
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AnnMelbourne
Amazing pillow!
I have two Tempur pillows for about 10 years now, they are simply the best pillow ever. They mound to your head and gave such a restful sleep with no neck pain whatsoever. Prior to these, we had pricey latex pillows and we thought they were wonderful so much better than the polyester one. Then we purchased the Tempur mattress and was given special price for the pillows and that was the most expensive but so worth it purchased we have ever made. We purchased a display so there was no smell issues for us and on the first night sleep, we feel like...Read more
we were in heaven and had the most comfortable, restful and deep sleep ever. So for us the memory of the first week of sleeping in the bed and pillow was unforgettable. We now taken this for granted but whenever we went away on holiday we notice the different straight away. We recently purchased an Aldi memory foam pillow just to try out but it was very different to the Tempur. You pay for what you get. After 10 years of use, they are still amazing. The best pillow in our opinion and so well worth it.Similar opinion? Write a review on ieatwords.com.au!
LMCSydney
Love this pillow!
I bought the Tempur pillow from Snooze (15% discount with NRMA membership) and love it. Neck stiffness and pain is gone and I'm sure my sleep is more restful - much less tossing and turning. I was hesitant because of the price and no guarantee it'd work for me, but I'm really pleased with the investment.
Neck stiffness and pain gone, comfortable, much better night's sleep overall
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Temper
Temper have an excellent product however if you wish to see the product in under 20 week i would be careful. Temper said it would take 4 weeks including delivery. 12 weeks in we received the wrong bed, 6 weeks later we received another wrong bed and we have now have both of them sitting in our lounge waiting for collection. Temper have taken no responsibility and saw no need to compensate us what so ever, just saying sorry and this has never happen to us before. Who cares just make me the bed we paid for 18 weeks ago. We are still waiting for this problem to be rectified.
Comfortable, just takes forever to get it.... we are still waiting for the furniture
Peopel working at Temper can not read an invoice and make the corresponding bed
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oyoon
- 2 reviews
- 3 likes
Neck pain
I tested the pillow at a shop before I purchased one. It seemed good. However I used it at home several days and I felt severe nect pain. I stopped using it. Depending on your neck structure, you feel comfortable or get pain. My neck is shorter and this pillow made me so painful in the neck. Better buy a typical shape of tempur pillow. My wife chose the typical shape one and we love it.
Design and memory form
Can cause nect pain
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MilordDuffy 2611, ACT
- 182 reviews
Best contoured pillow that money can buy and is comfortable... for some; but
I'm presently into my second year of ownership of this pillow since acquiring it due to some problems I have been having with several cheaper and not-so-good latex and memory foam pillows in the past. All of which were either too soft, too hard, didn't live up to its claims and just a waste of time and money in the end.
Tempur makes really comfortable pillows, however comfort depends on the eye of the beholder and this is relative to those who have shoulder, upper back and neck issues; should at least try one before they decide to commit to...Read more
it; as Tempur is a brand not to be reckoned with. Build quality and reliability is a very big plus, but price is not so great, for some people it might be quite extreme, since most people won't be adamant in spending more than three hundred dollars for a pillow whereas for some might be willing to spend up to fifty dollars. Tempur comes in all shapes and sizes and of course is dependent on the pricing variations. Now in terms of comfort, the Tempur Original really took some time to get use to, how much time... between a few weeks to a month for me. Others might take longer or shorter, it just depends on their own physiology. During warmer seasons, such as spring and summer; I would personally go with a secondary pillow; a different kind of Tempur or not a tempur at all; as I have noticed on several occasions; when having an afternoon nap or sleeping in general in the above average temperature in a bedroom; the pillow hardens and is almost as though you're literally sleeping on something between cardboard, a backpack or a rock. As a result, the user may sweat more than usual as a result of this; to combat that, you would probably have to use air conditioning to cool the room down. Opening a window has not worked either. The memory foam feature on Tempur products in general as I have noticed works very very well, so any indentations made to it; it will revert back to its original form without fail... so far any way.1 comment
In addition to the above mentioned, if you are going to buy one; might I also suggest that you buy a pillow protector just as you might have for a mattress. Something that costs this much, you might w... Read more
ant to protect your investment for years to come. Thanks.Similar opinion? Write a review on ieatwords.com.au!
Jane37PERTH
Can't sleep without it
I used to have really bad neck and shoulder pain, had to see chiropractor 3 times a week, but didn't help much. I could not even sleep with the pain, then the doctor recommended this pillow. I could sleep peacefully immediately with this pillow, now I bring it with me everywhere I go.
Good quality. Very good support.
Expensive. Don't last very long, my first one only last 3 years.
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jonesyboy78
- 70 reviews
- 14 likes
Bad
UIf you like a really firm pillow this might be the one for you. I had this pillow for 3 months before I threw it in the bin forever.
The price. It is cheap - I bought it for $35 on sale at Kmart a few years ago. Not sure how much they cost now but that's not too bad.
The shape looked appealing when I bought it but when I got it home and used it, sorry, but it just wasn't comfy at all. The foam is "springy" and is too firm for my liking. Covers look funny on it too.
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xMissyTxAU
Sweet Dreams!
I have suffered from increasing upper shoulder/neck pain over the years - esp working in an office job. I seek regular massage, acupuncture, physio and try and work out to relieve the pain. I have also searched for 'the perfect pillow' over the years and finally I have found it! Ever since I started using the Tempur pillow I have been able to sleep much better and wake up without the sore neck/shoulders. Almost immediately I could feel the pillow correcting positioning and muscle tension melt away. You can sleep on your back and side comfortabl...Read more
y with perfect support for your neck and back. Once your head hits the soft, squishy surface.. you know you're in for some sweet dreamin' :) Quality of material (inside & out), sturdy (moulds quickly back into original position), soft, unique. Pricey, specific shape (cant use normal pillow covers), colours are limited, range of pillows also limited.Similar opinion? Write a review on ieatwords.com.au!
moc-chocNSW, 2077
- 12 reviews
- 4 likes
The original and the best!
I have had my Tempur original pillow for at least 8 years now and it is still as good as the day I purchased it. I have tried other cheaper knock-offs, and none come close to the amazing "nasa" pillow.
I have suffered from neck and shoulder pain for many years and once sleeping on the Tempur pillow, it immediately helped. Mind you, it didn't get rid of the pains completely, but sure did help and made for a good night's rest.
It's suitable for sleeping on either my back or side, which is great as some pillows are only good for one or the...Read more
other. The material has lasted all these years and there's definitely life still left in it. I always wash the case it came with and regularly air it out. Because it's mouldable, it's good to travel with if like me, you miss home comforts of your own pillow. Couldn't recommend a Tempur pillow high enough! I know they're expensive, but for something that you use nightly and that lasts, it is well worth it! We are now considering purchasing a Tempur mattress as well because we have been so happy with this brand. So comfortable and designed to last. Don't buy the imitations, get the original!!Similar opinion? Write a review on ieatwords.com.au!
Mobbsie
- 37 reviews
- 1 like
Excellent
Overall, this pillow is fantastic. I had tried many many pillows, and had suffered many many migranes, someone suggested one of these pillows, and although at first I queried the shape of the pillow, and given it doesn't look great as your "show" pillow it worked wonders for my migranes, I really hardly ever suffer from migranes since using this pillow. I have found that it supports my neck and back as it should be, helping me to wake up fresh and relaxed every morning having had a great sleep. I would definately use these again!!
Excellent for Migrane suffers!
Nothing - I love mine, still use it every night!
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Questions & Answers
Shanasked
How do I know which sized Tempur original pillow is right for me? I have to purchase online so I am unable to test them out.
No answers
nybor123asked
I'm contemplating buying one but I've read that you should change your pillow every few months for hygienic reasons and given the price that definitely puts me off paying so much money!
so how long can i use a Tempur pillow for?
1 answer
Hi,
The warranty for Tempur pillows, the majority that I am aware of is between 3 and 5 years. I think if you wash them and follow the intended maintenance guide, you shouldn't have any problems.
Granted, it is expensive, but Tempur have a good customer service as far as I've experienced.
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Lewis C.Tempur
Hi, Mauz.
Thank you for your review. ... Read more
Unsure how to best resolve your issue. In this case, I would suggest calling our customer service team to discuss your experience with TEMPUR further and they will endeavor to get the best solution for you & your husband. They can be reached on 1300 306 062 or via [email protected]. Thank you again for your review. - LC