Terry White Chemists (page 2 of 7)

How can a pharmacy justify a $12 price difference for a prescription $15.90 Chemist warehouse, 28.90 Terry white. I will not every buy anything from your pharmacy again. You have lost me as a customer.

I just had a flu jab on Saturday 11/05/2019 and this was charged at $24.95. Your website is advertising for $19.95.
No one at the pharmacy mentioned about the upfront cost before jab. Also, I was not given any paperwork regarding the vaccine. I guess it is mandatory to provide vaccination advice. I always received this in previous years. The staff was too busy to listen to the customer and my overall experience was horrible. Unfortunately, I need to write a lot of reviews against TerryWhite's horrible service in the area.

Go to Chemist Warehouse you can get the vaccination is $12.99. (half price)

Examples:
Fluvax: Terry White =$19.95. Chemist Warehouse =$12.99
amoxycillin/clavulanic acid 875/125mg (antibiotic, generic): Terry White = $14.95. Chemist Warehouse: $5.50

Happy to pay a small bit extra for the convenience (Terry White is closer for me) ... but not a these price differences.

My best advice is to not go to happy valley chemist because of the chemist Michael, upon trying to obtain a sick note I was told no with a disgusted look on his face ( like how dare you for coming in an asking me to do that at 4 pm) I shall be advising any and all not to go to this chemist for his arrogance. You sir are a public servant

I’m extremely sorry but why am I paying twice as much as other pharmacies for antibiotics? This is outrageous you should be ashamed of yourself Terry White Chemart. I will not be back, even if it is conveniently located next to a bulk billing medical centre.

not satisfied with service store closing too early on weekends when people need medications very poor customer service not wanting to help customers too many workers not knowing enough information.

I bought formula for my 8 month old baby from Terry white chemist in Australia fair. after two days when my baby was unwell I found out the product was expired 4 months ago!!!

Rang up and spoke to some girl named Jess or Mel asked if they could pierce my ears and then they could change them straight away as I’m allergic to their earrings, she spoke to the one in charge she said yes that was fine, so I come in and then meet her today and she said that she never said that? Made me feel as if I lied and made up that she could do it which I didn’t. She did say that she could do it, kind of disrespectful but all good changed them at home myself . Did a decent job on piercing

I am always happy with what i buy in the chemist but the service is absolutely shocking. Staff are rude.

Range of products - I have had to travel 60kms to get what I want because they no longer stock certain products or medications at the local chemist since being ran by the Terry White franchise.

Terry White at Mount Omanney, are exceptionally good. Medications are explained and you may consult with chemists for assistance with over the counter medications. Their main assets are their staff who are bright and ever helpful. Worth thinking about dropping your write in and going shopping.. The range of goods is amazing if its a chemist line and not in they will get it for you.

Terry White Chemart is a cheap junk store chemist - nothing like the professional pharmacy stores it used to be as Terry White. I have given feedback on 2 occasions to Terry White ‘Chemart’ and got no reply - very unprofessional. Staff at stores continue to say they are shocked at what Terry White has done to some of the management staff who lost their jobs in the merger.

Staff are always helpful and discreet. I feel I can approach them with my queries and they will always be answered in friendly and professional manner.

Passing Terry Whites I remembered i had run out of hand sterilizer and poped in an bought a i litre bottle....nearby was shampoo/conditioner in a bin and i added those on my basket....guess their bins to attract impulse purchases worked.
Sadly i had to leave them at the checkout as they would not put in a bag unless i paid more. Even a paper bag would have helped.
I am 70 years old and i would no more pay for a bag at a chemist than i would at a pie shop.
I expect i will buy the items left a terry white next time I go to woolies...

They don't accept returns and only allow exchanges. Everything in their store is priced high. Their price match policy also sucks. You need to show the proof at the time of purchase. They sold one of the medicine more than its RRP mentioned by other drug stores.