Read also:
mitsubishi msz-gl series review difference between dyson dc37 and dc37c samsung powerbot vr9200 robot vacuum thermann hot water system reviews aeg 58v brushless lawn mower review mod cold press juicer harvey normanThe Comfort Shop QLD, Fortitude Valley
Sarah-JaneSouth East Queensland, QLD
Love my chair
I knew which chair I wanted before going to the show room.
I am very happy with my choice it is everything in comfort that I expected.
My experience in the show room was very friendly and positive. Thank you
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Christine
- 2 reviews
Happy with online purchase and delivery
I recently purchased a recliner which, due to physical restrictions, I had not had a chance to view nor try in store. I based my purchase on the content provided online, from the recliner's description and specifications to colour options. Ordering over the phone was very easy and the person who took my order friendly and professional. Delivery was made within the time specified (a week as the recliner was coming from the NSW warehouse) and the recliner installed in my home by the delivery people, themselves courteous and professional. Overall...Read more
, very happy with both service and purchase. I would have given The Comfort Shop 5 stars if someone had given us a courtesy call shortly after delivery to ask if we were happy with our purchase. Other than that, all good.1 comment
Customer ServiceThe Comfort Shop
Hi Christine. Thanks for taking the time to give us your detailed feedback - much appreciated. We're so glad you're happy with our service and delivery and your lovely new Recliner Chair! Sorry we did... Read more
n't call you - we like to follow up with a courtesy email to hear customers feedback. Please do contact the Fortitude Valley showroom if we can be of assistance in the future.
Similar opinion? Write a review on ieatwords.com.au!
Roy DSouth East Queensland, QLD
- 3 reviews
Great, product, service & price
Identified on line, called store to confirm in stock. Arranged to call at shop and complete purchase. Delivered promptly.
Great transaction. ( unfortunately I need 10 more words to complete the review!)
1 comment
Customer ServiceThe Comfort Shop
Hi Roy. Thanks for your kind review and 5 stars! Much appreciated. Enjoy your purchase from The Comfort Shop (and sorry about the min. word limit).
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
High quality product
It was a wonderful experience buying our pull down Italian wall bed from Mathew.
There was a huge range and we were pointed to a bed that was ideal for our needs.
We used a recommended installer, who new the best ways to assemble the wall bed, quickly and with no mess afterwards.
Overall a great product and installation.
1 comment
Customer ServiceThe Comfort Shop
Hi Murray W. Thanks for your 5 stars and detailed feedback - much appreciated! We will pass this on to the Fortitude Valley showroom team. Enjoy your new Wall Bed - they are a great space saving solution!
Similar opinion? Write a review on ieatwords.com.au!
Excellent products and service
The products and service in store and after sale from the Comfort Shop have been excellent. We had a problem with one of our recliners and they arranged for it to be promptly fixed.
1 comment
Customer Service O.The Comfort Shop
Hi Andrew. Thanks for taking the time to give us your feedback and 5 star review! We hope you enjoy your comfy new Recliners for many years to come.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Excellent Service and Product
We have been looking for a guest bed for a long time and found the advice and the product quality very appealing. Ron assisted us and helped us to make a decision in a very professional manner. Delivery and setup was excellent. When folded away the 'Ulisse' bed takes up very little space. We are very happy with our decision
1 comment
Customer Service O.The Comfort Shop
Hello Manfred. We're thrilled to hear you are very happy with your new Ulisse Wall Bed - they are compact and comfy! The Fortitude Valley team appreciate your 5 star review & the kind feedback re service and delivery. Enjoy your new guest bed!
Similar opinion? Write a review on ieatwords.com.au!
SteveSouth East Queensland, QLD
Great quality products & Great service
We bought a fold out leather sofa lounge and a split queen bed. We are really happy with the first class quality of both items. Communuication right through to delivery was very good.
1 comment
Customer Service O.The Comfort Shop
Hi Steve. Thanks for your feedback and 5 star review - we will pass onto the team at Fortitude Valley showroom. We're glad you are happy with all your products and the delivery process. Enjoy your new beds!
Similar opinion? Write a review on ieatwords.com.au!
plane48
- 2 reviews
Good bed base and good service
It was easy to find what I was looking for on the website.
I purchased a Viva manual adjustable base in king single. I have found the quality of the product to be very good, and strong enough to support a natural latex mattress.
Assembly was easy.
Matthew in Brisbane went to a great deal of trouble to ensure I received the base in a timely manner as I was without a bed base at the time of purchase.
1 comment
Customer Service O.The Comfort Shop
Hi plane48. Thanks so much for your 5 star review - and your great feedback re our website & Viva Bed Base & our service - we really do appreciate it very much. Matthew is very happy to hear your comm... Read more
ents too. We hope to be able to assist in the future. All the best.Similar opinion? Write a review on ieatwords.com.au!
Both happy with bed
Bought this bed on line, salesperson very helpful. Diagram to assemble not very clear had to call twice. Disappointed in feature to lift bed head, I read and partner sleeps, I have to wake him to let bedhead down. I did question possible need to have separated mattresses and the requirement to lift bedhead fully to release was not explained to me.
1 comment
Customer Service O.The Comfort Shop
Hi Susan. Thanks for your review and feedback. We are glad you are both happy with the bed and also with our service. We hope our customer service team and showroom staff were able to answer any quest... Read more
ions you had re assembly of the bed surround. We do certainly offer queen split mattresses as an option to use individually with our manual adjustable queen split bed bases. Please feel free to contact customer service on 02 9729 4200 should you wish to discuss this. Thank youSimilar opinion? Write a review on ieatwords.com.au!
Excellent Customer Service
Rodney at The Comfort Shop Fortitude Valley was most helpful with the various mattress/bed options the delivery and assembly service was efficient. We are very happy with our comfortable new bed.
1 comment
Customer Service O.The Comfort Shop
Hi ChrisW. Thanks for taking the time to write a review - we appreciate the 5 stars and Rod at Fortitude Valley is thrilled with the feedback. Enjoy your comfy bed and please let us know if we can assist with anything else down the track.
Similar opinion? Write a review on ieatwords.com.au!
MarieSouth East Queensland, QLD
- 2 reviews
Superbly comfortable
Bought the Sports Latex mattress for our existing Comfort Shop bed. We had a really good sleep the first night and there after. Soft where it’s needed but not too soft. We highly recommend this mattress.
1 comment
Customer Service O.The Comfort Shop
Hi Marie. Thanks for your 5 star feedback - it is much appreciated by us all. Yes - the Sports Latex is a popular choice - a beautiful mattress. Sleep well.
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
I visited the shop in Fortitude Valley in Qld and was impressed with the product range, the professi
I visited the shop in Fortitude Valley in Qld and was impressed with the product range, the professional and helpful attention I received from the Sales person and bought a recliner
1 comment
Customer Service O.The Comfort Shop
Hi Phil, thank you for taking the time to share your experience. We're really happy that you were impressed with our product range and that our team member was able to provide you with professional an... Read more
d helpful service. Thanks again and enjoy your chair when you receive it!Similar opinion? Write a review on ieatwords.com.au!
Best bed ever
The whole process was so easy. Mathew Robertson took care of everything. The product is beautiful and my husband put it together with ease. We had the best nights sleep.
1 comment
Customer Service O.The Comfort Shop
Hi Rose, we love hearing our beds described as 'the best bed ever'! It's great that you were pleased with our ordering and delivery process and Matthew was able to take care of everything for you, but... Read more
of course most importantly it's great that you had the best night's sleep. The first of many. Enjoy your sleep and thanks for the 5-star review!Similar opinion? Write a review on ieatwords.com.au!
casey44auTewantin
- 2 reviews
- 1 like
- Verified customer
Quailty furniture, outstanding service
We were after a recliner chair with footrest and friends had suggested that we explore The Comfort Shop in Fortitude Valley. We were pleased to find the complete range specified on their web site was available in store so we had no uncertainty as to model features and specs. We settled on a pair of Boston chairs and footstools and arranged for delivery to our newly acquired house in the Sunshine Coast. However, by the time we were advised of the delivery date we had had time to appreciate the reality of our downsized relocation and realised the...Read more
Boston combo was just too large for our new home. An eleventh hour phone call to the can-do people at The Comfort Shop resulted in our delivery being halted, the order cancelled and a new order placed for two of the sleek, one-piece Kiri recliner, which were duly delivered the following week. The chairs are superb in style, finish and comfort, an elegant addition to our cosy living room. The service and courtesy of The Comfort Shop personnel were exceptional throughout. It is a pleasure to write such a positive reference.1 comment
Customer Service O.The Comfort Shop
Hi Casey44au, thank you very much for sharing your recent experience and for the 5-star review! We love being described as the 'can do' people and we're really glad that you're happy with the service ... Read more
that was provided and the end result of your Kiri recliner chairs in your new home. Thanks again and enjoy your relaxation time.Similar opinion? Write a review on ieatwords.com.au!
LesleyBrisbane
Recliner/Lift Chair
Needed to purchase a recliner/lift chair for my elderly father who has difficulty with mobility. These chairs are expensive but was pleased that the Comfort Shop was having a special. Chair was delivered and assembled for my father on time and all works very well. Very happy with my purchase. Thank you Comfort Shop.
1 comment
Customer Service O.The Comfort Shop
Hi Lesley, thank you for the 5-star review and for your business! It's great that you're very happy with your purchase and the chair was delivered and assembled efficiently. We hope it helps your fath... Read more
er and he enjoys the lifter chair. Thanks for taking the time to write a review.Similar opinion? Write a review on ieatwords.com.au!
Julie H.Paradise Point
Wonderful service and excellent product
I bought a recliner chair for my Hypnotherapy practice. Before visiting the store I used their online chat and they were so helpful in narrowing down the many choices. When I got to the store Matt was extremely knowledgeable and friendly. They also had a great range to choose from. I love the chair i bought and it was delivered seamlessly and on time. Thank you for your wonderful service Matt.
1 comment
Customer Service O.The Comfort Shop
Hi Julie, thank you very much for the 5-star review! We're glad that you enjoyed the experience from on-line chatting to in-store chatting and of course that you found the recliner chair to suit your ... Read more
practice. Thanks for your compliments towards Matt at Fortitude Valley, we will definitely pass on your thanks.Similar opinion? Write a review on ieatwords.com.au!
KacBrisbane
- 2 reviews
- 2 likes
Excellent service, plenty of time to show and quote the difference beds
Our purchase was in-store. The service was excellent. Plenty of time to show and quote different quality and styles of the beds.
Never felt pressured to buy but loved the quality and comfort, so over a few years we purchased 3 beds!
2 comments
Customer Service O.The Comfort Shop
Hi Kac, that you so much for the 5-star review! We're really happy to hear you describe the service you received as 'excellent' and it's great that we've been able to help you with three beds now. Tha... Read more
nk you for your repeat business, we appreciate it very much.After I submitted my review I found my inv #18-00003652 (for our last purchase) thanks Rod W.
Similar opinion? Write a review on ieatwords.com.au!
The beds are fantastic but the couch appears much harder then the one in the shop
The bed is missing the bed heads that the shop displayed as being part of the package. Otherwise the mechanism and comfort is the combination is great but I am a little disappointed that the bed heads are missing because if I am told that is how it comes then that is what I expect
1 comment
Customer Service O.The Comfort Shop
Hi Val, thank you for taking the time to write a review. We're glad that your two wall beds made it across to Western Australia safely and that you've described them as fantastic! Yes the padded headb... Read more
oards that go inside the wall beds are optional, added purely for aesthetic reasons. Enjoy your new wall beds!Similar opinion? Write a review on ieatwords.com.au!
Ideal solution.
Great information and follow up communication with regard to arrival of product. Sales staff very helpful and friendly. Good installation service also.
1 comment
Customer Service O.The Comfort Shop
Hi Geoff Mac, it's great to know that you found the ideal solution for your home! We're really pleased that you were happy with the information provided by our showroom team and importing team, and th... Read more
e installation service offered. Thanks very much for taking the time to write a review.Similar opinion? Write a review on ieatwords.com.au!
Appropriate product
We needed a fold up bed for a limited space and discovered one from Comfort Bed
The purchasing process was made easy due to the competence of the staff and the delivery, which we needed quickly, was really excellent
We are totally satisfied with our product and service
1 comment
Customer Service O.The Comfort Shop
Hi Ron, thanks a million for the great review. We're really happy to read that you are totally satisfied with your new wall bed and the service that you received from our showroom team. Enjoy your new... Read more
space saving wall bed from Clei Italia and The Comfort Shop.Similar opinion? Write a review on ieatwords.com.au!
- ‹ Prev
- Next ›
Questions & Answers
Sorry, there are no questions about The Comfort Shop QLD, Fortitude Valley but you can read 8 questions about The Comfort Shop.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Customer ServiceThe Comfort Shop
Hello Sarah-Jane. Great to hear you're happy with your new Recliner Chair - thanks for the 5 star review - we're pleased you enjoyed our showroom service too!