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Peter M.Hobart, TAS
Rubbish Product & Warranty
Warranty replacement of leaking tank 6-8 mths after $1600 purchase. Plumbers charged $304.50 for “difficult warranty install”. Install ONLY occurred because of their faulty product and I was forced to pay the installation which took 1 plumber 4 hrs and he was assisted by my son. Install comprised cutting and installing one 30 cm length of pipe with 2 pieces, lifting tank over toilet with assistance of my son .
Purchased in June 2021.
1 comment
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Marty D.South East Queensland, QLD
Great Product and been in house for 2 years now hasn't missed a beat.
Installed and recommended by my mate who is a plumber. Supports a family of 4.
Will be putting a 315 in my new house that I am moving into in 4 weeks just because we are getting dishwasher
Purchased in January 2021 at Reece for $1,010.00.
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Questions & Answers
AB51asked
Our unit seems to be switching on (or the pump does) about every 20 minutes or so ! is this normal? and if so how can I change the settings, more so for the night time.
No answers
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Peter M.
I retract adverse comments regarding the above. I was contacted without having to chase Thermann and advised that further inquiries were being made. After a short time I was contacted and advised th... Read more
at I would be received a full refund for (304.50) for the labour costs. That said, Thermann do stand by their product and I now actually have to commend their after sales service of this hot water service. So happy this has been amicably resolved. Thankyou Thermann.