142 questions from our users
Klaudia L.asked
From couple of weeks i have a TM6 version, today I had an occasion to use TM5, and I am surprised that TM5 has "Timer" option, and TM6 doesn't. (Function that is counting down time you set up). Or maybe I miss this somehow ?
No answers
Lizasked
Is there a reset function for a model 31-1. I used mine today and the weigh function is completely out of wack
No answers
Unimpressed56asked
the complaints about customer service is the reason I won't be buying one today..a shame but I refuse to be treated like trash once you have my money, which seems to be a common theme.
No answers
Lisa Casked
The spindle at the bottom of my TM5 blades have snapped. Can they be fixed or do I need to buy a whole new blade mechanism?
No answers
Sonia C.asked
What is The sugar stage on tm5?
No answers
Nabeel Shahrol Azmiasked
My bowl could not fit the base. When I check the bowl, the base of the bowl were a bit off. And also I can see the handle of the bowl have a gap but I do not how to fix it. Help?
No answers
Staci F.asked
Am I able to get a replacement cord for my TM31?
No answers
Christine G.asked
Can I go out and leave my Thermomix on will it turn off.I am cooking silverside
No answers
Georginaasked
Where in Australia will I be able to buy these
1 answer
Hi Georgina. Log onto the thermomix website and fill out your details. A consultant will contact you.
Kathy Dickasked
Where do you find the wifi connection in the machine.
No answers
Martina basked
Is it possible to buy only the blade for the jar? Tm31?
1 answer
yes you can.. Head to the mix shop on the thermomix australia website and you can purchase just the blade there.
Jenny Jamesasked
Can I save my own recipes to my Tm6 collection if so, how to I do this?
1 answer
no not at this stage, however there are apps like paprika and copymethat that allow you to save your own recipes that aren't on cookidoo or the Thermomix recipe community.
Jimasked
Where can I buy one
1 answer
you can purchase a thermomix through a consultant who will come to your home, give a demonstration and cook a vegetable stock paste with you just to get you going. Best place to start is on the thermomix Australia website. they will pass your details onto a consultant who will handle everything for you.
Squidasked
Is the unit easy to move around? I know it weighs about 8kg but is it easy to pick up? I don't have the bench space to leave it out so I'd have to take it off a shelf every time I needed to use it.
Also, I'm worried that needing to move it around will damage the feet that act as sensors for the scales - has anyone found this to be an issue?
1 answer
the issue with the scales and sensors in the feet mainly occurs if the thermomix is dragged. If it's picked up, you shouldn't have an issue.
Geoff D.asked
case cracking problem ?
No answers
VickiTenasked
Hi - the numbers etc are peeling off the front panel. Does anyone know where I can get/replace just the panel (without having to send in the whole machine)?
Thanks!
1 answer
You can buy a sticker here
http://colantes.com/web/categoria-produto/casa/bimby/frontal-bimby-tm31/
Pia J.asked
Reviews on the thermomix HD carry bag (various brands) for a tm6.. are they worth buying thanks
No answers
Avalon Casked
My fairly new T5 Thermomix is not counting the numbers properly when doing a recipe - say the recipe says 20 second for 8.5 speed. The second knob will go 20 - 23 - 21 - 40 and stuff like that. What do I do?
1 answer
double check that your screen is clean of any cooking fluids or food - its quite sensitive. If your still having issues, contact your consultant who will be able to advise you. you may need to send it in for repair which should be covered under the 2 year warranty.
Biksasked
When i turn my TM6 the machine seems to turn itself off and then turn on again and boots up. this normal? Just seems to take ages to boot up.
No answers
Becasked
I am going to buy a thermomix in China but I’m Australian. Can I register my cook-key on the Australian website to have access to those recipes?? If not is it easy to change the language settings?
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