Unfortunately Thermomix's after sales service is non-existent. I've been chasing them for over two weeks now to deactivate a Cook-Key so that I can start using it. They originally told me that it would take two days to complete.
This is despite several follow up calls and emails to their contact centre.

Love my thermomix.
Its a fantastic kitchen appliance that we use almost every day. The recipes it comes with are surprisingly really good. I made a cheese cake the other day that would have to be in the top 10, very impressed with myself.
I was concerned about the cleaning however I found that the self cleaning function works a treat.
Would defiantly recommend to anyone!

A fabulous appliance that makes meal times a whole lot easier.
Hundreds and thousands of recipes are available through Cookidoo, allowing me to be experimental, creative and make good choices at the push of a button, it takes all of the hard work and mess out of cooking. (no more standing over a stove stirring)
As a nutritionist being able to control ingredients is paramount and should be every families priority.

I can’t belive how many things this machine can do and do well. We use it everyday, from steaming Vegas, cooking stroganoff or making pizza dough. Even the prep jobs like dicing onion or chopping up garlic.
We even mill our own flaxseeds make our own curry pastes. We love our thermi.

Fantastic machine that simplifies our cooking life. We have used this unit almost every night since purchasing. For those who don’t have much time to cook or prefer simplified recipe cooking, this will be the answer to your prayers. After reviously owning the sister model, we had to upgrade when this became available

Great machine that can do almost anything. I know price point can be a sticking point to purchasing a thermomix, however it’s prefect for a small kitchen where counter space and storage is short. It’s means you don’t need to own 5 different appliances. If you have food sensitivities or are looking at additive and preservative free diet this machine is a god send especially if you don’t live in a major centre and have issues with access to alternative foods. The automated recipes make it so easy to use if you not a cook.

I have the TM5 Basic Cookbook. I don’t believe theses recipes have been tested before they have been printed. This is very unprofessional considering how much Thermomix charge for their product. I made the choc chip cookies, terrible, runny mixture, so thin breaky biscuits.
I made soft butter rolls, not soft at all. My dog liked them. The mixture was dry and the rolls are a scone texture, a terrible scone, and they are heavy.
Thermomix needs to lift its game.

I have wanted a thermomix for so long but the large price tag continually put me off purchasing. I was recently invited to a thermomix party demonstration and purchased one on the day. They are far better than I ever anticipated and very easy to use. You don’t have to study a manual as you get in home tutorials.

It works as expected, but the portion sizes are way too small. A full bowl barely feeds 2 adults and 2 children. The Cookidoo website doesn't have many recipes and I won't bother paying for the yearly subscription once it runs out as its just not worth it. Nearly all of the recipes are for very small servings also. The Varoma cooking is uneven and fiddly and pointless. It'd be easier to steam something on the stove. I think the people who say they are happy about these machines are just trying to kid themselves out of guilt of wasting so much money on it.

I purchased my TM5 in March and have never looked back-yes they are on the expensive side but it takes me so much time and very little fuss. To be able to prepare meals in the one pot is fantastic. There is also an interest free option which is great for those who cant fork out over $2000 .

I've had it for a few years now and I just love how well it is built and how quick and easy it is to whip up whatever your heart desires. I really look forward to using it to its full potential when I have kids and a family of my own. Also great for doing food for parties. My favourite all time use is making butter YUMMY! I'm never buying butter from store again. This tastes divine and cost less that store butter... it literally melts in your mouth.. store butter sticks to your mouth! Just awesome that you can also cook, set and step away... come back and it is all done! Great for people who don't have time to slave away in the kitchen. Hope I can make this machine last for another 20yrs!!

Cooking made easy with the TM5!

I’m making things I would never have dreamed I would do. I love making things from scratch from vegetable stock to icing sugar!

Inspiration is easy with the recipe platforms.

The only issue I have is cleaning the arms. It is hard to get into them and clean as I am concerned they may break.

Love my TM5. Had it about 3 years. Use it every day. Mostly to blend, chop, puree. I make salads, smoothies, protein balls, desserts, drinks, and loads of other stuff. I don't cook much in it but it makes food production easy and fast. The only downside is that the spout on the mixing bowl is hard to pour drinks from. This downside wasn't big enough to drop it down a star though.

I'm a pretty experienced cook, I've always loved cooking so I didn't think the Thermomix was for me but it has helped me do much more with ingredients. Being able to grind seeds as a substitute for nuts and making your own flours is amazing and saves so much money. I use it for kneading bread which now takes no effort so I make it more often. Its much easier to make things from scratch which means you can control the fats and sugars that go into your food. I've had both the TM31 and the TM5.

The easiest way to cook . I can cook absolutely anything now . The best Chinese food ever . Love it. The cook key gives you the ability to cook food from all over the world. I never imagined cooking the food I do in my Thermie . Amazing. You really need to talk to a consultant and get one on your kitchen!!!

Never cooked much before I got my thermomix.
Biggest pros for me are its powerful, versatile and turns itself off when its finished cooking. No standing there stirring.

I can buy less baking ingredients and create what I need with those. For eg. I can make my own almond flour from almonds or icing sugar from crystals.

Very easy to clean and keep looking nice.

Cons...bit noisy during operation, the alarm to say its finished doesnt stop beeping until you remove the jug. Wish it whipped cream or egg whites.

The tm31 idea is brilliant and it could have saved you time in the kitchen. But I don’t use mine and I wouldn’t recommend it to anyone.
The tm31 machines are ALL faulty and have a risk of causing serious burns and injuries. Despite being unsafe there is difficulty in getting a refund. The thermomix Australia company are terrible to deal with and rude and no help at all. Save your money!