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Reviews

3.8

715 reviews
5
(436)
4
(53)
3
(50)
2
(33)
1
(143)
  • Build Quality
    4.3 (45)
  • Value for Money
    3.5 (47)
  • Ease of Use
    4.5 (46)
  • Cleaning & Maintenance
    4.1 (45)
  • Noise Level
    3.2 (44)
  • Safety
    4.2 (42)
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TDD

TDDCanberra

Appalling After Sales Service

published

Unfortunately Thermomix's after sales service is non-existent. I've been chasing them for over two weeks now to deactivate a Cook-Key so that I can start using it. They originally told me that it would take two days to complete.
This is despite several follow up calls and emails to their contact centre.

Date PurchasedJan 2017
NikkiBikkie

NikkiBikkieMelbourne

  • 6 reviews

It’s a great machine!

published
Date PurchasedFeb 2018
Josie Y

Josie YMelbourne

Amazing

published

Love my thermomix.
Its a fantastic kitchen appliance that we use almost every day. The recipes it comes with are surprisingly really good. I made a cheese cake the other day that would have to be in the top 10, very impressed with myself.
I was concerned about the cleaning however I found that the self cleaning function works a treat.
Would defiantly recommend to anyone!

Date PurchasedMar 2018
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A fabulous appliance

published

A fabulous appliance that makes meal times a whole lot easier.
Hundreds and thousands of recipes are available through Cookidoo, allowing me to be experimental, creative and make good choices at the push of a button, it takes all of the hard work and mess out of cooking. (no more standing over a stove stirring)
As a nutritionist being able to control ingredients is paramount and should be every families priority.

Date PurchasedNov 2016
Andy

AndyGold Coast

Awesome product.

published

I can’t belive how many things this machine can do and do well. We use it everyday, from steaming Vegas, cooking stroganoff or making pizza dough. Even the prep jobs like dicing onion or chopping up garlic.
We even mill our own flaxseeds make our own curry pastes. We love our thermi.

Date PurchasedMar 2016
Josh

Josh

  • 9 reviews
  • 1 like

Great unit

published

Fantastic machine that simplifies our cooking life. We have used this unit almost every night since purchasing. For those who don’t have much time to cook or prefer simplified recipe cooking, this will be the answer to your prayers. After reviously owning the sister model, we had to upgrade when this became available

Date PurchasedOct 2018
Unhappy farmer

Unhappy farmer

  • 3 reviews
  • 1 like

Great machine

published

Great machine that can do almost anything. I know price point can be a sticking point to purchasing a thermomix, however it’s prefect for a small kitchen where counter space and storage is short. It’s means you don’t need to own 5 different appliances. If you have food sensitivities or are looking at additive and preservative free diet this machine is a god send especially if you don’t live in a major centre and have issues with access to alternative foods. The automated recipes make it so easy to use if you not a cook.

Date PurchasedDec 2015
Lucille

Lucille

  • 6 reviews

Recipes not tested.

published

I have the TM5 Basic Cookbook. I don’t believe theses recipes have been tested before they have been printed. This is very unprofessional considering how much Thermomix charge for their product. I made the choc chip cookies, terrible, runny mixture, so thin breaky biscuits.
I made soft butter rolls, not soft at all. My dog liked them. The mixture was dry and the rolls are a scone texture, a terrible scone, and they are heavy.
Thermomix needs to lift its game.

Date PurchasedAug 2018
Ali J

Ali J

  • 15 reviews
  • 1 like

Finally bought one and love it

published

I have wanted a thermomix for so long but the large price tag continually put me off purchasing. I was recently invited to a thermomix party demonstration and purchased one on the day. They are far better than I ever anticipated and very easy to use. You don’t have to study a manual as you get in home tutorials.

Date PurchasedSep 2018
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Waste of money

published

It works as expected, but the portion sizes are way too small. A full bowl barely feeds 2 adults and 2 children. The Cookidoo website doesn't have many recipes and I won't bother paying for the yearly subscription once it runs out as its just not worth it. Nearly all of the recipes are for very small servings also. The Varoma cooking is uneven and fiddly and pointless. It'd be easier to steam something on the stove. I think the people who say they are happy about these machines are just trying to kid themselves out of guilt of wasting so much money on it.

Date PurchasedApr 2018
Tish

Tish

  • 5 reviews

Love It

published

I purchased my TM5 in March and have never looked back-yes they are on the expensive side but it takes me so much time and very little fuss. To be able to prepare meals in the one pot is fantastic. There is also an interest free option which is great for those who cant fork out over $2000 .

Date PurchasedMar 2018
Jodine T

Jodine TPerth

  • 6 reviews
  • 5 likes

I love my Thermomix! Only wish I could Use it More often!

published

I've had it for a few years now and I just love how well it is built and how quick and easy it is to whip up whatever your heart desires. I really look forward to using it to its full potential when I have kids and a family of my own. Also great for doing food for parties. My favourite all time use is making butter YUMMY! I'm never buying butter from store again. This tastes divine and cost less that store butter... it literally melts in your mouth.. store butter sticks to your mouth! Just awesome that you can also cook, set and step away... come back and it is all done! Great for people who don't have time to slave away in the kitchen. Hope I can make this machine last for another 20yrs!!

Date PurchasedMay 2013
Erin

ErinSydney

  • 2 reviews
  • 1 like

Love my Thermomix!

published

Cooking made easy with the TM5!

I’m making things I would never have dreamed I would do. I love making things from scratch from vegetable stock to icing sugar!

Inspiration is easy with the recipe platforms.

The only issue I have is cleaning the arms. It is hard to get into them and clean as I am concerned they may break.

Date PurchasedAug 2017
Serena

Serena

  • 3 reviews

LOVE IT!

published
Date PurchasedApr 2018
Galli

GalliBrisbane

  • 5 reviews
  • 2 likes

Best Appliance

published

Love my TM5. Had it about 3 years. Use it every day. Mostly to blend, chop, puree. I make salads, smoothies, protein balls, desserts, drinks, and loads of other stuff. I don't cook much in it but it makes food production easy and fast. The only downside is that the spout on the mixing bowl is hard to pour drinks from. This downside wasn't big enough to drop it down a star though.

Date PurchasedOct 2014
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AJC

AJCAdelaide

  • 6 reviews
  • 4 likes

Experienced cook- I love the Thermomix

published

I'm a pretty experienced cook, I've always loved cooking so I didn't think the Thermomix was for me but it has helped me do much more with ingredients. Being able to grind seeds as a substitute for nuts and making your own flours is amazing and saves so much money. I use it for kneading bread which now takes no effort so I make it more often. Its much easier to make things from scratch which means you can control the fats and sugars that go into your food. I've had both the TM31 and the TM5.

Date PurchasedAug 2014
ollie

ollieElarish

  • 2 reviews

Easiest way of cooking

published

The easiest way to cook . I can cook absolutely anything now . The best Chinese food ever . Love it. The cook key gives you the ability to cook food from all over the world. I never imagined cooking the food I do in my Thermie . Amazing. You really need to talk to a consultant and get one on your kitchen!!!

Date PurchasedMar 2016
Microbel

MicrobelAdelaide

  • 16 reviews

Excellent kitchen appliance

published
Date PurchasedNov 2016
1 comment
Microbel
Microbel
Megan

Megan

  • 5 reviews
  • 1 like

Restaurant quality meals, and I can't cook

published

Never cooked much before I got my thermomix.
Biggest pros for me are its powerful, versatile and turns itself off when its finished cooking. No standing there stirring.

I can buy less baking ingredients and create what I need with those. For eg. I can make my own almond flour from almonds or icing sugar from crystals.

Very easy to clean and keep looking nice.

Cons...bit noisy during operation, the alarm to say its finished doesnt stop beeping until you remove the jug. Wish it whipped cream or egg whites.

Date PurchasedJan 2017
JLM

JLMForster

Terrible company and worst customer service

published

The tm31 idea is brilliant and it could have saved you time in the kitchen. But I don’t use mine and I wouldn’t recommend it to anyone.
The tm31 machines are ALL faulty and have a risk of causing serious burns and injuries. Despite being unsafe there is difficulty in getting a refund. The thermomix Australia company are terrible to deal with and rude and no help at all. Save your money!

Date PurchasedJun 2014
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Questions & Answers

Klaudia L.

Klaudia L.asked

Thermomix

From couple of weeks i have a TM6 version, today I had an occasion to use TM5, and I am surprised that TM5 has "Timer" option, and TM6 doesn't. (Function that is counting down time you set up). Or maybe I miss this somehow ?

No answers
Liz

Lizasked

Thermomix

Is there a reset function for a model 31-1. I used mine today and the weigh function is completely out of wack

No answers
Unimpressed56

Unimpressed56asked

Thermomix TM6

the complaints about customer service is the reason I won't be buying one today..a shame but I refuse to be treated like trash once you have my money, which seems to be a common theme.

No answers

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