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Marilyn B.Greater Melbourne (Outer), VIC
- 2 reviews
Disappointed
Due to covid19 travel was cancelled. Also was denied a refund or change of date. In view of current situation, Tick should change their policy. Won't be insuring w them.
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wabomberboyPerth, WA
- 4 reviews
- Basic
- Verified customer
Warning warning warning avoid avoid avoid. Zero stars.
At the time of writing this review, I have a claim pending. Based on the other reviews, I’m not holding out much hope.
I purchased this policy for a trip to Melbourne ( From Perth ) in the middle of November 2022. On the 20th March 2020 after reviewing the Australian Governments warning for domestic travel I decided to cancel my holiday.
I rang the tick insurance call centre and tried to explain the situation. The person who I spoke too was very rude and basically told me to go read the PDF. He wasn’t interested in me nor my concerns.
I tried ...Read more
1 comment
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June JayeRichmond-Tweed, NSW
- 3 reviews
Great easy cover
Easy, except I can never remember what to put in for cruising, staff extremely helpful on phone, certainly got sorted out, and it will definitely help next time I go online to get more travel insurance
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Gian WrightHobart, TAS
OK so far
Best value basic travel insurance for seniors.
No problems getting policy, never had to claim and that is where problems arise.
Book thru third party to get promo discount
Extra words! (WHY!!) xxx
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kathleenGreater Melbourne (Metropolitan), VIC
- 2 reviews
Anything could have happened
This is the second time i took out insurance with Tick however never claimed. In hindsight, anything could have happened along the way taking into consideration the diverse range of transport and accomodation i chose along the way.
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Questions & Answers
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Anna J.Tick Travel Insurance
Hi there, I'm very sorry if our staff member was rude and this is far from what we aim for. I would like to take this further on your behalf, and have sent you a private message (for privacy reasons) ... Read more
requesting more details of the incident so I can follow up. Thanks, Anna