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Reviews

4.8

65 reviews
5
(58)
4
(5)
3
(0)
2
(0)
1
(2)
  • Product Quality
    5.0 (12)
  • Return Claim MadeYes (0) · No (12)
  • Warranty Claim MadeYes (0) · No (13)
  • Product Appearance As advertised (91%) · Not as advertised (9%)
  • Shipping
    5.0 (2)
  • Customer Service
    4.9 (11)
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Lauren D.

Lauren D.Sydney, NSW

Catherine at Terrey Hills gave OUTSTANDING service!

published

I found the item I wanted online (Montego dining table) and called the Terrey Hills store and dealt with Catherine. From the word go she was so eager to help, kind, knowledgeable and I could tell she'd be totally reliable!
She had to get back to me the next day with info, which she did as promised and she had sorted out my request and therefore it resulted in a sale! I couldn't be more pleased with how easy, quick, helpful & efficient her service was. Perfect customer service!!
Thank you Catherine!



Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

A Perfect Purchase

published

Fabulous showroom in Terry Hills with excellent staff. The pieces I chose were not in stock but to my surprise they were delivered way before the expected date. I am thrilled.
The finish and quality of the furniture is excellent.
I will be happy to browse the store again when next I need something
Thank you for being so customer caring.
Highly recommended

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTerry Hills NSW
See all answers

Great service under difficult circumstances

published

We are very happy the table, thank you, great we were still able to get it sorted despite the lockdown. We really appreciate Cathryn’s personal response and fantastic service in difficult circumstances.



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTerry hills
See all answers

The reviewer stated that an incentive was offered for this review

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Chris

ChrisSydney, NSW

Quality and excellence

published

Hidden gem with spacious showroom in Terrey Hills
Excellent staff helpful and understanding with elderly.
It was a pleasure to browse and see the wonderful displays
Resourceful technology with video if wanted.
Quality at affordable prices.
Highly recommended.



Customer Service
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTerrey Hills
See all answers
Helen

HelenNorthern Region, NSW

Furniture- Absolutely love the furniture

published

So in love with the new furniture, dining setting, sideboard & TV unit!
Shiv was great to deal with, being I live 7hrs away and could visit the store he provided lots of photos of the products and helped sort out delivery. Five Stars!!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
Anita K.

Anita K.Sydney, NSW

Love our new dining table

published

Have been at the Castle Hill store a few times and the service is always great. We purchased the Jefferson dining table which arrived 4 days later and we are very happy with it. I would reckoned visiting the store as they have some lovely pieces.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCastle Hill
See all answers
IBSYD

IBSYDSydney, NSW

  • 4 reviews

Great selection, styles and prices

published

We bought a number of items from the terrey hills store and we are delighted with them. Great service and speedy delivery, would highly recommend visiting the store they have some great pieces. Thank you

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationTerrey Hills
See all answers
1 comment
Tigress Furniture
Rebecca C.Tigress Furniture

Thank you for your wonderful feedback.

Outstanding service & fabulous product range

published

The whole experience with Tigress was outstanding. From the products themselves, to the value for money, customer service, delivery, installation.. the list goes on. Truely a pleasure dealing with Rebecca, Brett and their team. They are honest, fair, motivated to help and always concerned with having a happy customer. I look forward to dealing with them again in the future and strongly recommend them.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCastle Hill
See all answers
Mim

MimNew South Wales

  • 2 reviews

So happy with my purchase!

published

Very happy with the quality of products. Staff were very helpful in store. Table was set up for us at home for a small fee, chairs just needed to be taken out of boxes.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCastle Hill
See all answers
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Beautiful Hamptons Furniture at an affordable price

published

I purchased the Jefferson buffet instore and it was delivered a few days later fully assembled. It was of fantastic quality and design for a great price. Highly recommend Tigress

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Ale Na K

Ale Na KSydney, NSW

Perfect, great quality as expected.

published

Both Tigress Furniture stores are easy to get around.
Lots of beautiful items, homewares to choose from.
Best Hamptons style furniture in Sydney and unbeatable prices.
I would highly recommend Tigress Furniture to anyone.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCastle Hills
See all answers

Outstanding customer service!!!

published

The most beautiful hand woven chairs imported directly from the talented people that craft them were delivered to us yesterday. Obviously this takes time for delivery but I can't recommend Tigress enough for their level of customer service throughout the whole process.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCastle Hill
See all answers
Celeste S.

Celeste S.Sydney, NSW

I’m so in love with our new 180cm round dining table!!

published

No other store offers tables of this size, that I could find anywhere! I was specifically after a table that could seat 8-10 people. They stock tables seating 2-4 all the way up to 8-10.
Their prices are competitive. The staff are so friendly and helpful. And their products are divine!
Thank you so much! I’ll definitely be sending friends and family to your store in the future.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTerry Hills
See all answers
Carol

CarolSydney, NSW

  • 3 reviews

My table is Perfect I love it...

published

Dear Tigress Team,
Thank you for everything. I saw the table of my dreams online. I visited your showroom and was very impressed by the quality and design of the set. It was just what I had been looking for. Your service was fast and efficient and nothing was too much trouble. More importantly delivery was on time and within 2 days. I will be back soon to furnish other rooms.

Happy customer!!!

published

I purchased some chairs and very happy with them. Good quality and also good value for money. Delivery was delayed due to Xmas holidays however they did offer to loan me some dinning table chairs to get me through the Xmas break until my items arrived. However lucky for me they arrived just before Xmas.

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exactly what we wanted

published

love the open layout of the store. It was easy to find and park. The cane chair was a choice of two and the staff were helpful and patient in the decision making process.

Great showroom at Terrey Hills with loads of furniture

published

I have purchased a few items from Tigress in the past. It is always my first point of call when looking for more furniture. Showroom in Terrey Hills is fantastic & it's a pleasure to stroll around getting ideas. Staff very helpful.

Love my hamptons style lounge!

published

Tigress furniture has a large range of furniture. As soon as I walked in I knew I would find exactly what I was looking for. They also have beautiful homewares!

Perfect outdoor setting for our deck

published

We were very impressed with the quality and styles of the Tigress outdoor furniture range and their prices, particularly after a long search for the right setting to suit our space. We were extra impressed with how quickly it was delivered in time for Christmas.

Good quality and service

published

We purchased the Islander 10 seat teak table with matching wicker chairs & the Fiji lounge suite, the furniture is well made and solid. We had a deadline to receive the furniture, Cathryn and the team made it happen. Very happy.

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Questions & Answers

Liz Stansbury

Liz Stansburyasked

Tigress Furniture

Hi I placed an order 3pcs bar stool nooza 149 each on sale I live in Perth what about the delivery. I bought similar item 2years ago and I pick it up is it still the same now . I haven’t paid yet planning to ring your office later . I your office no is disconnected. How can I get in touch so I can place my order . My mob no is 0430859785

Cheers l
Liz

No answers

Get an answer from our members and Tigress Furniture representatives

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