Tile Rescue (page 3 of 16)
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Reviews
Tile Rescue not taking responsibility for poor workmanship
I would not recommend Tile Rescue.
I engaged Tile Rescue Bluemountain to apply epoxy grout on new tiles on the balcony after the completion of the tiling job by a tiler engaged by me. I chose Tile Rescue epoxy grout over normal grout at an additional cost. Now, I noticed the efflorescence after a few weeks of completion of the work.
Tile Rescue took around 6 weeks to complete the grout on the balcony due to various reasons including the product was not available on the first scheduled day, an issue with delivery, and then the ordered quantity
Great service and quality work
Came to house and provided quote, which was more than several others. Good price, on time, great job. Recommend Steve.
Rehabilitation And/Or Rescue Of Shower Cubicle
THANK you Wayne, Craig.
Wayne, I commend your superlative service as well as your efficiency.
It seemed that no sooner had I seen one of the Tile Rescue vans, than Wayne appeared at my apartment door to inspect my unhygienic shower cubicle, offering me the hope that yes, I COULD have a shiny new clean space for my morning ablutions.
Craig, likewise, you are industry itself, working hard for >3 hours to rescue this space. You are a remarkable man for doing so, and just 'getting on with it'. Appreciate it. You've made my bathroom look as though it has been renovated. Absolutely no mould, merely clean grout.
Immaculate Result
Michael at Tile Rescue Menai has given us a sensational result to our shower and bathroom makeover. He tirelessly provided us with a finished product that cannot be faulted. It has been a pleasure to deal with Michael and we have absolutely no hesitation in recommending Tile Rescue Menai. Thankyou Michael.
David & Yvonne
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Tile Rescue
This is the 4th time I have used Tiled Rescue and I am very pleased with the result.Tim did a great job restoring the tiles throughout my apartment. They look just like new. Thanks once again for a great job.
Showers like new!
Lane from Souther Highlands Tile Rescue did an amazing job restoring our showers. He was prompt and completed the work to the highest standard. Highly recommend!
Excellent service - highly recommend
Andrew from Wollongong Tile Rescue did a great job regrouting my shower tiles and replacing old silicone in my bathrooms. Clean and tidy and a great service. Highly recommend for those looking to refresh their bathrooms.
Great Service & a great price
Michael was great, super efficient & friendly. Arrived on time and had the job done with no fuss.
VERY HAPPY CUSTOMER
I would strongly recommend Steve from Capalaba Tile Rescue for his exceptional work in re-grouting my balcony with epoxy grout. Thanks to his professionalism and attention to detail, my balcony now looks fantastic. Despite carrying his equipment to and from the balcony, Steve took great care to avoid leaving any marks or dirt in my apartment. Without a doubt, I would enlist his services again in the future.
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Fantastic service, highly recommend!
Andrew gave me a call the same day i submitted an online enquiry to go through the full scope of the works. The repairs were complete at our air bnb via correspondence and entry via lockbox as we live 2 hours away. Andrew was very responsive and trustworthy, kept us updated with the process and ETA on the day, followed with photos on completion. Very happy with the price and the works complete and will definitely be using Tile Rescue in the future. Thanks Andrew!
Wouldn’t use anyone else
Second time I have used Geelong Tile rescue they are prompt reliable and reasonably priced. Highly recommend Mary and her team
Friendly service, great job and good value
Wayne helped out on a small grout issue we had in 2022 and was super responsive. I called him up for a larger job and once again he was on time, friendly, and good value. Craig came and did the job and was nice and professional and did excellent work.
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Great service
Tim came recommended to me through a community forum and I couldn’t be happier with the outcome. We will absolutely use again.
Simply Perfect
Chris from tile rescue Robina, did an amazing job on our balcony tiles. He meticulously worked on them until they were so clean they were better than new again.( This is after we already had someone else "clean" them and tell us it was as "good" as we would get.) Chris was courteous and always turned up on time. I cannot recommend him enough.
We are having him back soon to clean seal our bathroom tiles.
Outstanding work
Steve was prompt in returning my call. He arrived on time and the floors now look as new as they did the day they were laid. Outstanding service and highly recommended.
Efficient and Thorough
Wayne from Tile Rescue Melbourne Southern Suburbs has now replaced the grouting on two balconies for me. He is one of the most efficient tradies I have ever come across. Quotes arrived same day, arrival time was spot on and the job was very well done. I highly recommend him.
Great Result, Perfect Outcome
The Tradesman Tim, was great to deal with from start to finish. Quoted the same day, turned up when he said he would. Completed the job in the time frame with no surprises and a great finish. Couldn't be happier with the outcome.
Perfect
We had Alex from Tile Rescue re- silicone our en-suite bathroom, he did a brilliant job, he is very pleasant, hard working and leaves the job tidy and clean, highly recommend.
Fabulous. Highly recommend.
Adam put a protective coating on my new shower and tiles. It is great.......so easy to clean. Water just beads on surface, easy to clean. Recommend to everyone. Tks Adam....love it
Truly Amazing!
After getting two quotes from two of the biggest companies out there, telling me there was nothing they could do to my steps and were only interested in ripping up my balconies, I was almost ready to give up.
However, Tim from Tile Rescue really did come to the rescue! Tim was honest in what was needed, made the repairs and left everything amazingly new!
Check out the before and after of my stairs! Keep in mind, two of the biggest companies out there told me there was nothing they could do!
- +1
Great work by Tile Rescue - Canterbury
Ritesh and Ashkay from Tile Rescue Canterbury, did a terrific rescue on our outdoor terracotta verandah.
Visitors have commented that it looks like it's brand new.
The guys are extremely hard working and professional, always on time and taking special care to keep the work site clean. The end result was wonderful.
We would recommend them to anyone who needs any types of tile restoration done, and we'd not hesitate to engage them in the future
Great Job!
Wayne and his team did a fantastic job, fixing the tiling in our bathrooms. Highly recommend.
Brilliant transformation
Can’t believe how great the shower recess and floor look! Such a professional job and all left incredibly clean. Can’t recommend these guys enough.
Leaking Deck Tiles Fixed
For ten years we've had problems with the upstairs tiled deck leaking into the room below. Twice pulled up all tiles (30+ sq meters) and replaced the liner - leak came back both times. Tile Rescue Pine Rivers work praised by another tradesman working on our house (different problem) so called them in just before Xmas 2022. Personal inspection from the boss Jason Davey arranged before Xmas and he was back on 11 January 2023 as promised, to fix the problem areas. Quick, no fuss, no mess work with a top professional finish at a reasonable price. If you have tile problems I highly recommend Tile Rescue Pine Rivers to fix them.
Looks amazing!
We had Tim from Tile Rescue, Southport, Gold Coast regrout our 24 year old shower and it has come up wonderful. A top guy and an asset to the Company.
Disgraceful.
Original job had to be repaired by franchisee. Broke the shower door. Waited months for replacement and then I had to get another company to fit the door and remove broken bits. Not reimbursed for other company. Now the mould has returned. I am reluctant to call them back as they haven't returned my calls in the past.
Sam, I'm not sure your warranty spelled out the spore situation. To be honest it has only lasted 6 months and is now as bad as original. We bought and use the recommended cleaner. Only 2 people here a
... Read morend our water usage is less than 2 people average. Bathroom is well ventilated. I'm unsure how to continue and would like you to contact us in 6 months to see how bad it's gotten. My wife has just started using the bleach type cleaners again to stop the discolouration of the grout. Our tiles aren't very old as the bathroom was renovated and retired about 6 years ago.Don't waste your time
After 2 phone calls to your 1800 number since December 20 and 2 assurances that someone would phone me back, I've yet to receive a call and have accepted that I probably won't. This on top of a franchisee that also refuses to respond to my feedback relating to grout that hasn't stood the test of time. So much for the 5 year guarantee on workmanship. Very unprofessional. Very disappointing. Would never recommend your services to anyone.
Hi Elizabeth, I apologise for any frustration that has been caused. Standard procedure is that the call centre forwards us information on this type of call so we are able to take prompt action. Unfort
... Read moreunately in this case the system has broken down somewhere during the silly season and are unable to locate a record of your call, for this I'm sorry. A search of your name in or customer record management system didn't return a result, so at this stage I've been unable to look into the situation any further. I'm keen to understand more about the issue and what has occurred to see what I can do to help. If you are open to discussing the situation further are you able to give me a call or email at your convenience.Tile Rescue Frankston
Great communication from Bruce at Tile Rescue Frankston made the whole process simple. Brandan, the technician worked diligently all day and did a fantastic job - so much so, we couldn't quite believe the amazing results - our tired old shower looking next to brand new. Very reasonable pricing.
HIGHLY RECOMMEND LEON AT TILE RESCUE
Leon from Tile rescue Carindale is an absolute legend ! Our real estate agency has had many jobs completed by Leon and his work is top quality, great attitude, awesome price, always on time and reliable, top notch communication. Leon always provides professional and consistent service. I highly recommend
great job and very easy to deal with
Wayne was able to come out the next day and quote on the job and then also get the work done before a busy Xmas period. The balcony looks great and Wayne was always on time and had great communication.
Tile Rescue Forest Lake
Adam and the Forest Lake QLD team were quick, reliable and professional in all communications and conduct. I wish I did my shower grout clean earlier had I known I was dealing with such a professional and trustworthy team that are results and customer service focussed. Thank you Team Forest Lake! My shower is over 20 years old and had so much build up and mould and now looks just like new as you can see from the before and after photos!
Great Customer Service and reliable
Jo and Steve were consistent from start to finish. They were on time and reliable. We are both really happy with our bathroom.
Service/Work
I haven't seen the work yet, but Steve gives very professional service, great timely manner and communication.
I have now seen Steve's work and its excellent, would recommend him to anyone.
Excellent and friendly service
Steve was helpful in his suggestions when he came to quote, and he did a great job. Highly recommended.
Alex Cope Tile Rescue
Alex was reliable and provided attention to detail. He was friendly, thorough and organised. Highly recommended service.
Tile Rescue Melboure South - Wayne
Great service. After the job was completed and paid for, Wayne returned to fix a minor problem not of his making. Highly recommended.
Tile Rescue Pakenham Michael
Michael has been to our home a few times now and his work is A1 in all manner. Our tired looking shower looks new the replacement silicon relplacement in both the shower, vanity and kitchen basin is excellent. Michael reolaced broken floor tiles in our home andthen cleaned all the grout throughout, result is excellent. We cannot thank or rate Michael highly enough. He is professional, punctual and friendly in all manner. We strongly recommend Michael for any tile related work.
Thank you Donna and Trevor
Great work and an absolute professional
Had Michael come out and do several tiling jobs which also included cleaning and sealing my travertine pool tiles. All jobs came up a treat and couldn't be happier with it. Michael was also very professional as he was always on time and completed all jobs to a high standard. I would definitely recommend Michael.
Highly Professional
Wayne from Tile Rescue did an incredible job re-grouting my shower. He was extremely professional from start to finish. I strongly recommend Tile Rescue to anyone else needing repairs for their shower!
Thanks Wayne!
Great service, great result
We needed a tile replaced in our small al fresco. Michael from Pakenham Tile Rescue assured us the job wasn't too small. In the end we also got him to add a coating to the entire area since it is exposed to weather but had actually been tiled with interior tiles, which were very slippery during rain. He was genuine, polite, knowledgeable, punctual and competent - very happy with the job and the pricing, and glad to recommend him.
Extra Information
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Hi Michael, I'm sorry to hear that we have not in this instance met your expectations. Whilst I'm not in a position to understand why it took months for the broken shower door to be repaired, I can ap
... Read morepreciate this would be a very frustrating situation. If you are open to it, are you able to send me details of which franchisee you dealt with, some more information around what occurred with your shower door, and specifics around how you were left out of pocket in relation to having the problem resolved. My email address is [email protected]. In relation to mould. Tile Rescues standard process for leaking shower repairs or shower makeovers includes a sterilisation process which kills mould and its spores. The challenge is that mould spores float around in the air virtually everywhere, and to grow, all they need is moisture and food. Mould feeds commonly feeds on dust particles in the air. In fact I have seen mould growing on tile glaze and even glass, hence the reason grout and silicone companies wont offer a warranty around mould. To totally and continually eradicate mould spores and or all dust from the air is virtually impossible, the key to limiting mould in your bathroom is to ensure the bathroom has ample ventilation so that everything can dry out daily and not be left damp for extended periods. Natural ventilation is the best option, alternatively look for some other way to ensure the bathroom/shower recess is able to fully dry after all occupants have showered.