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Ellen D.
- 3 reviews
Excellent shop
We've ordered a few times from this store. Products arrive super fast and prices are very competitive. Can't comment on the returns process, as I haven't had to use it, but pleased with our experiences to date. Will definitely buy from here again.
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fionaericaHunter Region, NSW
- 3 reviews
Great bassinet
Quick delivery easy to set up- packed in the box/carry bag! Mattress is basic foam (covered) but feels comfy enough. Rocking instructions are referred to as shaking in manual (odd).
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Poor Shipping
Tracking advised that it was going to be delivered on Friday. The party was on Saturday so unfortunately they were not given this until Monday. Delivery of the item was terrible, the outside of the box of the mattress had been put through the ringer. Torn (Not just a little tear), ripped etc etc. Thank goodness it had a plastic protector around the mattress.
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Shame about use of courier
I made a purchase early in December for Christmas presents, left Tiny Fox in a timely manner but unfortunately the courier company they used are rubbish. Its now been over 1 week that my tracking (when it finally worked) has said that my package is at the depot for sorting. Their courier (Fastway) told me it would be here within the week, but with their 6000+ 1 star reviews on Product Review, I'm not keen on risking my daughter not having a present to open up on Christmas so I just went out and bought a whole new present. Not having a dig at Ti...Read more
ny Fox, but they need to be aware of the ineptitude of the contractors they hire to make deliveries, if I had of known it would be like this I honestly would have paid the extra $10 or so from other websites.
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Great service
Item arrived on time and the customer service team.was very good and called to checkup to see if everything was ok and went smoothly. Will purchase again in the future.
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Lowest online price
Purchased 2 products, both on special (win), quite close to Christmas. Delivery was RIDICULOUSLY fast. Well packaged to protect the contents. I'm still writing because the review requires 30 words!
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P G.Sydney, NSW
- 2 reviews
- Verified customer
Love this bath!
Purchased the Shnuggle bath in pink for my daughter. Its fantastic! My husband struggled to fit his arms in the width of a regular baby bath which made it difficult to hold her properly. The Shnuggle props her in a seated position comfortably. So much easier!
Tiny Fox had a great range of colours that others did not and the price was competitive. Dispatch was fast, although like other reviews have said the tracking didnt work.
Would recommend Tiny Fox and the bath is terrific!
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MaddieCHunter Region, NSW
- Verified customer
Best Price - Great Service!
I shopped around for the product I wanted and saw that Tiny Fox had the lowest price. I had never used Tiny Fox before to make a purchase and everything was easy, went smoothly, super fast shipping, well packaged. I am truly amazed and happy I found you guys. I would highly recommend and will definitely buy from again.
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My son was so excited.
Hape marble run is such a great toy. Fun and skill building. The service at Tiny Fox was great. Website easy to navigate, they had the best proce on this toy and delivery was super fast. Thanks folks
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Lauren McSydney, NSW
- 2 reviews
Excellent price, fast delivery
Ordered an extra seat for me pram. $200 cheaper than some other websites. Item was as described, arrived in a timely manner via tractable courier. Would use tiny fox again
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Fast delivery, product as described
Good quality puzzle as described on the web and packaging was neat. Fast delivery although the tracking number didn't active. Customer service very helpful and keep in touch as i emailed them.
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JulyanGreater Melbourne (Inner), VIC
- 2 reviews
Good site!
Ordered a cute little kangaroo and Joey for my Irish nephew. Something Aussie for Christmas. It was cheaper than eBay alternative, super fast delivery and as described. Would recommend them!
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ElizaBingara
- 3 reviews
Excellent to buy from.
I purchased 2 BabyBjorn Potty Chairs for Toilet Training (White/Grey), one for home and one for Grandma's. BabyBjorn has a earned a good reputation for a reason. These also are of good quality.
Cannot say a negative word regarding Tiny Fox. A great company to buy from, they have great Communication and very quick to dispatch items. Recommend any so buy with confidence.
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Perfect for what we need
Great blackout curtain. Our baby sleeps for much longer now. Makes our room that much darker that both of us are getting more sleep as well. We are both very happy.
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Great productsDarling Downs, QLD
Perfect fit and great quality
I ordered 2 porta cot mattresses, great quality, perfect, fast delivery and updates on order. Lightweight and folds up, great for travel. Both my daughter and I are happy with these mattresses.
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Naomi Q.South East Queensland, QLD
ZaZu Sleep Aid
I ordered the ZaZu sleep aid as I used it with my son 2 years ago. However when I received it the voice control didn't work, which was the main reason for buying it. The costumer service at Tiny Fox was AMAZING, I couldn't fault their service at all. They were exceptional, they listened to my concern and arranged a replacement sound box. Unsure again if the replacement is faulty, but my daughter has to make a fair bit of noise and cry for a while for the sound box to react. The movement control is so sensitive that it turns off after an accidental bump. Previous model stayed on.
Overall:
Customer service EXCELLENT
Product: Not what was expected and hoped for.
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Competitive pricing fast delivery
Found Tiny fox on a google search as they had the best price on a set of bottles&steriliser I was looking for. Amazingly speedy delivery, very satisfied with the shopping experience.
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TinnyGreater Melbourne (Metropolitan), VIC
- 2 reviews
Great company
I ordered Babybjorn Bouncer from Tiny Fox. Very happy with the service and product. Price is great including shipping, shipping is fast. Product is packed well. I would recommend this company to my friends
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DorisPimpama
- 4 reviews
Bed customer service
I have purchased a few toys from Tiny fox website. I have never received a confirmation mail from them until I have contacted them. They are advertising toys they are not available for purchase from them and the ask if they need to refund the purchase or you want to buy another toy. On their website they advertise quick delivery - leave the warehouse 3-5 days however they do not tell you you might have to wait a week or so to receive the purchase from supplier.
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JulesRichmond-Tweed, NSW
Great quality, amazingly quick shipping!
Baby bjorn travel cot sheets are a definite must have if you are getting the travel cot. They fit perfectly, are great quality and are really easy to fit on the mattress. They seem like they are built to last.
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