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Reviews

4.3

239 reviews
5
(159)
4
(38)
3
(11)
2
(10)
1
(21)
  • Product Quality
    4.3 (27)
  • Return Claim MadeYes (1) · No (25)
  • Customer Service
    3.5 (24)
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Shane Delacour

Shane DelacourSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Mixed Feelings

published

The end result of my car port I am happy with but I am disappointed with the service. It took just over 5 weeks to install from the date the carport was delivered to my premises. I understand there were public holidays and some wet weather in that 5 week period however there were also mix ups with the wrong plans being provided to the contractor as well as the wrong posts being delivered. There were 3 weeks of fine weather that could have allowed the work to be done.



Customer Service
Product Quality
Return Claim MadeNo
Fae Fleur

Fae FleurSouth East Queensland, QLD

  • Verified customer

Worst service ever.

published

Doors on back to front, rubbish not removed.... although they did take the left over panels that were actually mine.
The shed itself apart from doors is good...
Not sure about it having been good value though.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationTitan
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1 comment
Titan Garages and Sheds
Adam S.Titan Garages and Sheds
Glenn

GlennSouth East Queensland, QLD

  • Verified customer

Doesn't live up to TV add expectations

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationMorayfield Qld
See all answers
2 comments
Titan Garages and Sheds
Adam S.Titan Garages and Sheds
Glenn
Glenn

I did say some issues were fixed by Titan, am still convinced it is a poor product given the promises on TV.

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  • Verified customer

Replacement carport

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationHead office Crestmead
See all answers
  • Verified customer

Extremely unhappy - Absolutely terrible service

published

We have had the worst experience with Titan. The shed is sited incorrectly as there was no site visit beforehand and a Concreter who was in too much of a hurry to care. If anyone is thinking of getting a shed through Titan beware as we have found that if there is a problem it is the owners responsibility.

Customer Service
2 comments
Titan Garages and Sheds
Adam S.Titan Garages and Sheds
Disgusted
Disgusted
Lynne H

Lynne HSouth East Queensland, QLD

  • 3 reviews
  • Verified customer

We are extremely happy!!

published

We had a caravan carport and small shed erected. Everything has been done professionally and in the time frame promised. The salesman Phillip Watkins listened to what we wanted and that's what we got.
The contractors were there on time and completed each section in a professional manner. We can highly recommend Titan Garages and Sheds and they were also one of the most reasonable quotes. Thank you Titan.

Product Quality
Return Claim MadeNo
Store LocationCaboolture
1 comment
Titan Garages and Sheds
Adam S.Titan Garages and Sheds
Michael Quinn

Michael QuinnSouth East Queensland, QLD

  • Verified customer

Happy customer

published

This is my second Titan shed the last one was 18 years ago i was happy with everything back then that is why i went with Titan again, they did a excellent job the product is the best around Fresno Concrete contractors Titan did a amazing job i have no problem recommending that concrete company, as for the installation of my Titan Shed, Shane had my Titan up under 8 hrs, top guy & top job, because this is my second Titan Adam the Manager threw in a electric door opener .,
Happy Little Vegemite Michael Quinn Boondall

Product Quality
1 comment
Titan Garages and Sheds
Adam S.Titan Garages and Sheds

Boy, what they say and what they do is totally different,

published
Product Quality
Return Claim MadeNo
1 comment
Titan Garages and Sheds
Adam S.Titan Garages and Sheds
Greg S

Greg SSouth East Queensland, QLD

  • Verified customer

Garaport extension

published

Great job by the whole TITAN Team. John started the ball rolling with on site measure and quote. Everything went smoothly from start to finish considering it was over the Xmas period. Scott did a great job installing the garaport to my existing TITAN shed. Looks like it was always there originally. Very Happy with end result.

Product Quality
Return Claim MadeNo
1 comment
Titan Garages and Sheds
Adam S.Titan Garages and Sheds

Hi Greg. Great to hear you're happy with your new Titan. It looks fantastic on your property. Thank you for taking the time to share your experience.
Kind regards
Titan Garages and Sheds

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  • Verified customer

Building my Titan tiny house was a breeze because Sharon and John care about what you want to achiev

published
1 comment
Titan Garages and Sheds
Adam S.Titan Garages and Sheds
Jubby

JubbyBrisbane

  • Verified customer

Excellent performance Dean McComb Caboolture Titan.

published
1 comment
Titan Garages and Sheds
Adam S.Titan Garages and Sheds

Hi Jubby. Great to hear your story mate. Good to see we offered you plenty of after sales service as well. Thanks so much for your review.
Kind regards
Titan Garages and Sheds

Steve

SteveBrisbane

  • 2 reviews
  • 3 likes
  • Verified customer

Bad management

published
JoeG

JoeGRedland Bay

  • Verified customer

It takes along time to get a Titan carport

published

We got the Capalaba Titan sales guy out to measure and quote, had to chase the quote then he measured wrong had to come back to be helped to measure the right width.Then pay deposit went to council payed next payment 13 weeks later kit arrived then another 5 weeks before construction. The carport is very strong, finish is acceptable be aware that titan doesn’t do the stormwater hook up and you have to organise the final inspection. I think that titan has a lack of installers you pretty well pay all the money before you get anything out of the ground,If you want a well built carport and prepared to wait then buy a titan,the timeframe wasn’t convaryed when the quote was submitted.

You'll be lucky if they ever show up to build your shed

published

Poor communication poor service. If you're in business of building sheds/carports and you can't do this in a timely manner you are in the wrong business. Go and grow potatoes or something. Shop around and ask people about service before purchasing a shed. Two workmates ordered their sheds after mine off a different shed company and both sheds are up and have been up for 8 weeks. Much larger sheds on slabs. Mine hasn't got a slab.

1 comment
Titan Garages and Sheds
Adam S.Titan Garages and Sheds
GBM

GBMBrisbane

It may be worth trying someone else, What Service?

published
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  • Verified customer

Crap service

published

ordeal of communication sequel

published

The cement slab was expertly done by [name removed]. The concrete delivered to the site was incorrect in that it had too much water. [name removed]'s staff member stayed with the curing slab until 10 at night. He was back at the slab at 4 in the morning until 11am. The quality of his work was exceptional.
The shed erection was done in one day.
Communication with head office in Brisbane was good. I never had any further communication with the local office.
I am amazed however at the amount of work I still had to do such as the site clean up and sealing the guttering.

Yep yep

Yep yepToowoomba

  • 2 reviews

Excellent product and very Happy with the Shek

published

Very Happy with the Supply and Erection of my Shed and the Erection of it. The Service from the Staff was excellent.

  • Verified customer

Could be better...

published

I ordered a custom shed which costs considerably more than an 'off-the-shelf' shed. On a 2m high shed the option of a roller door was out, so, I uninstalled the swing doors and replaced them with a 'roller shutter' (the kind you see over windows) - and additional $1000 but it gave me the roller door I wanted. I found panel top and bottom plates were not parallel. The gable end flashing was not long enough and therefore the ends look a little unfinished. A very generic installation guideline was provided of which little was relative to my type of shed.
All in all, the finished product has come up quite good with my addition of the roller shutter.
The best thing I found with Titan was the service. All that I dealt with were exceptional.

Review collected in partnership with Titan Garages and Sheds

Chris S

Chris SDarling Downs, QLD

  • 6 reviews

Very Good

published

Had a carport done by Titan and am pretty happy with the finished product. Although the process was a bit slower than I would have liked. I also would have preferred that they use Colourbond corry & flashings rather than the Chinese corry. Looks the same now, but we'll see how well the colour holds up in the future.

1 comment
Titan Garages and Sheds
Adam S.Titan Garages and Sheds
Page 2 of 12
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Questions & Answers

Steve

Steveasked

Pricing on tiny home design 2

3 answers
Titan Garages and Sheds
Adam S.Titan Garages and Sheds

Hi Steve. The Titan Tiny House design #2 start at $20250 for a lock up kit and $52000 for a fully fitted kit. These prices do not include delivery but once we know location we can include this for a fee. For more information Steve, can I suggest you call Titan to talk to our specialist house consultant. 132736

Steve
Steve

Hi Adam, I have phoned your consultant number & was told, I'll get back to you, that was over a month ago. Anyhow I discovered this site and saw that people were getting replied too. So I had a go and thank you for your quote.

Titan Garages and Sheds
Adam S.Titan Garages and Sheds

Thanks for the reply Steve and letting me know about your issue. I apologise for our consultant not getting back to you. If you have any further enquires please dont hesitate to call me directly on 0419 667 978.

Kind regards Adam.

Mikayla B.

Mikayla B.asked

Hello, can i please get a quote on your Design #3: 12.0m x 3.2m (tiny house) please?

1 answer
Titan Garages and Sheds
Adam S.Titan Garages and Sheds

Hello Mikayla B and thank you for your inquiry. The Tiny House design #3 start at $34750 for a lock up kit. The complete build and fitted out model start at $89150.
Feel free to call 132736 to talk to a Titan House representative for more information.
Kind regards Adam

Vicki M.

Vicki M.asked

With the slab, I have been quoted extra charges from the concreter. Is this the norm. As I believed to lay the slab, which includes earthworks, concrete ect.was all included in the full amount paid to titan

3 answers
Michael
Michael

Hi Vicki,

We were charged a further $935 for the same thing. The site was flat, but we were told they needed to bring a bobcat in to scrape some grass off the site and put down some dust to level it.

This additional cost was completely unexpected and charged completely independent of Titan.

Hope that helps

Ray
Ray

Hi
The Titan salesman made it clear to me that earthworks were not included in the quote, so I wasn't surprised at the additional charges.
Cheers

Fired Up
Fired Up

Depends what is in the contract obviously

Get an answer from our members and Titan Garages and Sheds representatives

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