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Reviewer Photos & Videos
Post sale service
https://www.tobydealsau.com/
Very Bad, I bought a gimbal Weebill S Received early Feb. Found one issue, one of the axis locks is not working.
As per their support model I raised the RMA support ticket case with them then they responded within 2-3 days (last week of Feb) asked me to send video which I had sent. The next day I had sent the video and photos which shows the issue and after that, they stopped responding.
I had sent more than 6 reminders but no response. So be aware of this company, they may send products and then there is no guarantee.
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John K.
- 2 reviews
Nikon D850 Purchase
Very easy to navigate, huge range of products but I was purely just after this camera, whilst the communication and shipping was great the requirement for a signature was never mentioned which resulted in my missing the delivery on the Thursday by Toll Transport as I found the missed delivery card in my letterbox on the Friday underneath junk mail, this tells me the courier never even went to the front door and as a result I have to get the delivery rescheduled til the following Monday and have my son stay home from work until he signed for the...Read more
delivery. I had to compensate him for lost wages. This is extremely bad service by your carrier and until such time as I can get the delivery without the requirement for a signature I will most likely not purchase from Toby Deals againSimilar opinion? Write a review on ieatwords.com.au!
Bony J.South East Queensland, QLD
- 2 reviews
Take orders without stock
They are taking orders without having stock. After a week, they haven't shipped the order and still sourcing from other suppliers. Lucky the payment is through paypal. Wouldn't recommend any more.
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RonGreater Melbourne (Outer), VIC
Delivery failure
Delivery delays/failure. If we customers don't receive the goods, everything else means nothing.
No reply to the shipping/tracking number from the Toll shipping company.
No promised call back from shipping company.
Too much time being wasted to chase whereabouts of original order.
Ron
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Very good website
I ordered twice on Toby Deals already (a phone and a gimbal stabilizer) and I'd be happy to do it again.
Very fair prices with fast and reliable delivery.
Item tracking is very accurate and easy.
I received my items on time and in excellent condition.
I would definitely recommend Toby Deals.
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BruceDarling Downs, QLD
- 3 reviews
An easy way to buy.
Toby Deals seem to be about desirable products with a streamlined platform and delivery. The pricing is highly competitive and I will consider using them in future. Well done guys.
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Joanne Goulburn Valley, VIC
This product is ideal it suits my physical limitations
The site was easy to navigate my questions were answered very well I am happy with the product and impressed with the quality of service And the delivery was fast
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JohnGreater Melbourne (Metropolitan), VIC
Perfect shopping
Very easy to find your desired products and a lot cheaper than other shop.
the product I bought is Genuine and much faster derivery than I expected.
You won't regret your shopping
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Mara Graxa L.Greater Melbourne (Outer), VIC
Burning your money
Absolutely a waste of money. Don't buy electronics online. Purchased a Samsung A70 and it dies 1 month after purchase. Returned to store and said it was not covered by warranty due to physical damage. Shipping caused the physical damage. So apparently I threw away my money. Thanks!
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WingSydney, NSW
- Verified customer
Super fast delivery
I was dubious before I placed my first order as I read some negative comments online about Toby Deals. I placed my order for an Amazfit GTS smart watch on Sunday and it arrived the following Friday from Hong Kong. It's a great watch. I am very happy with the purchase and the service. I can only speak for my own experience.
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Amit S.Perth, WA
A50s Delivery excellent.
Received phone on time in superb condition. Highly recommended. Initially was bit confused as didn't used Toby deals before, but now every day searching for new deals. Thank you Toby.
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Jenny B.Greater Melbourne (Outer), VIC
Excellent service and product
I was a little skeptical with the lens I purchased being so much cheaper than retailers. I placed my order on a Thursday and my lens was delivered to Australia on the Monday... couldn't believe it! I will definitely be recommending this website to friends and will also be purchasing more camera lenses in the future.
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ReazGreater Melbourne (Outer), VIC
Quick & Excellent service
Easy navigation to buy and find the product which I wanted
Very satisfied with the product, it was exactly what it was described in website.
Very satisfied with the quality of the product, honestly no complaints.
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Good prices, decent shipping time
Products ordered arrived in Aus within a week, however Aramex/Fastway couriers were used instead of AusPost (used previously). Had to follow up with them myself, wasn’t contacted about delays etc
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Excellent service
Ordered an Xiaomi Red mi 6 on the Monday. 10 days later the brand new phone was delivered by Toll to my residence in Victoria, Australia. Parcel containing boxed mobile heavily wrapped in bubble wrap. Excellent service, will definitely use Toby Deals again.
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MikeSydney, NSW
Great service and product range
A very easy site to navigate and a good range of products.
No payment problems and the Fuji lens arrived in perfect order and well within the stated delivery time.
I will certainly be buying from Toby Deals again.
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BirgenSydney, NSW
Good product, bad delivery.
Love the product and and Toby Deals is good. No bad word about ordering the product, the quality of it and the communication. However, delivery by ‘Toll’ was useless and unprofessional. It took ages for the product to be delivered to me and for over a week nobody even knew where my parcel was and if it would ever be delivered to me. They should change their shipping company of choice.
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Peter MacSouth East Queensland, QLD
Great phone and arrived earlier than expected.
The store was well laid out and selection was easy for me to pick the most suitable mobile for my purpose.
I picked Redmi 8 because my daughter and her/my granddaughter also are thrilled with this brand!
I would recommend Toby Deals to anybody that wants a fair deal at a reasonable price.
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Pampet
- 2 reviews
Great product at the best value.
I was worried the covid19 could slow down this sale but I received the product within a week of purchase and before the tracking details could be activated. Excellent service and communication.
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Gus1987Sydney, NSW
- Verified customer
Xiaomi Mi 9T - As advertised
Easy to find, buy, select and express came within advertised time. Phone functioning as expected and easy to set up and transfer from old LG phone. Would recommend Toby deals again.
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Questions & Answers
Mel Basked
How long does an order usually take to process? Will I even be receiving my goods that I have paid for?
2 answers
My order from Toby Deals was submitted on a Friday morning and a courier delivered my product just 5 days later (air express from Hong Kong). However, from the time I submitted the order there was absolutely no communication from Toby Deals so I had no idea what was happening with my order. It was only when the courier arrived that I knew it was OK. One thing to aware of is that the product I ordered was actually a US version with a power plug adapter and as it is not Australian stock I seem to be unable to register it for warranty purposes so I may have to cross my fingers that it continues to work properly for the next 2 years.
Thankyou I purchased a phone at around 8 yesterday morning, its status is still saying "processing" so just freaking out a little hope I haven't paid so much money for something I won't receive. I have never purchased something that has taken so long to be processed.
Phillipasked
I had an issue with a dyson V10 which I bought from Toby Deals last September 2022, I tried to email Toby last week, virtually impossible to obtain a RMA, someone from Toby helped and got us a RMA. I emailed with the issue, follow their instructions to check, clean the dyson but same result after, one red blinking light which we had reported back to them. We tried emailing them 4 times during the week just to seek a response. So far, no one had either acknowledged or responded to our emails. Seems very disappointing, what else can we do?
2 answers
I had tried contacting RMS case team for the past week 4 times. Unfortunately, no reply to our issue of for the Dyson V10. Just wondered when they will come back to us, we will wait and see.
No response from Toby Support so far. We end up buying a replacement battery from Dyson and now working well. For warranty purposes, THINK TWICE before one buys from TOBY Deals. We end up paying for a replacement battery, VERY DISAPPOINTING!!!
Tuan buiasked
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