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Reviews

2.2

19 reviews
5
(3)
4
(1)
3
(3)
2
(2)
1
(10)
  • Build Quality
    1.0 (1)
  • Value for Money
    1.0 (1)
  • Ease of Use
    1.0 (1)
  • Battery Life
    1.0 (1)
  • Route Choice
    3.0 (1)
  • GPS Location Accuracy
    3.0 (1)
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RogC

RogCSydney, NSW

  • 3 reviews

Poor product experience from star to finish

published

Purchased in May 2021 for $300.00.

Build Quality
Ease of Use
Value for Money
Features / Functions
Route Choice
GPS Location Accuracy
Battery Life
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Mary

MaryMelbourne

  • Verified purchase

A disaster

published

The most expensive and the latest Tom Tom

published

This product it’s a waste of money, it’s a piece of rubbish. It is hard to use his touch screen needs a hammer instead fingers. You have to park your car to set it up. Do not set it up while you are driving. You will get involved to an accident for sure.

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Ian

IanMelbourne

  • 14 reviews

MY TOM TOM will no longer support live traffic because the 2 G network has shut down

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I was fairly happy with my TomTom but just this week received an email from TomTom advising that because the unit runs on the 2G network it will no longer be able to provide live traffic as 2G has shut down. I was offered a $100 voucher to get another TomTom but they have removed all "Live traffic" models from the Australian website.
They have known fro over a year that 2G was shutting down, yet they continued to see affected units in Australia!!
NOT HAPPY

About to be made obsolete by Vodafone 2G network shutdown.

published

Was a great GPS but come end of March 2018 the live traffic feature will cease to operate as Vodafone will shut down its 2G mobile network. The unit cannot be upgrade to 3G/4G services. Very disappointing from TomTom as they knew this was happening and continued to sell them.

Go 50 - a flop

published

This device has led me astray at least 30 times in 12 months - especially in Melbourne. The voice recognition software is absolutely terrible . It is erratic - sometimes it cannot even recognise "go to an address" despite repeated attempts to say the phase faster, slower etc - does not predict traffic at all well - never allows for traffic snarls accurately - google maps is so massively superior there is just no comparison . This is about as bad a purchase as I have ever made -

Rob

Rob

  • 2 reviews

Same fault on three of these

published

For some reason I have had three of these. Each one struggles right at the critical moment to recognise where you are and tries to get you back on the road as it assumes you are driving through parks, houses, or on another road. Therefore it will miss the critical turns to get you to your destination. You can turn it off then on to attempt to reset it, but really? there must be an inherent problem with the algorithim Tom Tom uses.
Updating the thing or trying to get the free maps is a test of patience, they couldn't have made it more frustrating if they tried!
I wont be getting another.

james

jamesSydney, NSW

  • 2 reviews

Services not..Tomtom go 5100

published

Continually signs you out so that you dont get traffic or cameras. The suction gizmo falls down after a while because of the heaviness. Most of the icons are too small. Yes it has a sim card but what good is it when the app signs you out continually. Its been doing this since new.340 dollars for no services. I wouldnt recommend it to anyone because its unreliable and without services not needed! Sick and tired of resetting it and stopping the car to sign in again. Always connected it says. I cant even drive all the way to work without it disconnecting. Gprs status. Disconnected...Why?

rcull999

rcull999Perth, WA

  • 4 reviews
  • 1 like
  • Verified purchase

Best GPS after 4 others over 14 years Update Post 2G shutdown

published
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Kiumbo

Kiumbo

  • 2 reviews

Rubbish

published

I bought this device because i was tired to drain out my phone battery with Google map, but this thing is rubbish! I'm writing this review while stuck in a HUGE jam that, for my tomtom simply doesn't exist!!
Lot of times it finds shortcuts that ends in closed roads, or, and this is great, it shows me, in blue, a faster way, i take it and it disappear the original and the shortcut and this crap start to calculate for minutes... While you're wandering whit no idea where to go.
I could go on with the flaws of this scum device for an hour (as im still in queue) but i need my old Google maps on my phone to try to go home before night...
Im going to put it on sale tonight, and i dont wanna see a TomTom evermore!
AVOIDIT!

Jim

JimBrisbane

Waste of life time and a terrible disappointment to mother earth for the waste of natural resources

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A Mostafa

A MostafaLittle Bay

  • 4 reviews
  • 1 like
  • Verified purchase

Not a bad GPS, but there are better ones.

published

Excellent Upgrade

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Ditto

DittoSydney

Being critical because of wrong maps

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This is my third TomTom product - somehow the map is often found with wrong information in NSW (I had previously only used it in Western Australia and it was brilliant). Wrong POI, wrong off-turns, direct U-turn on hway - you name it.

I have been religiously submitting such wrong information on TomTom's MapShare and am interested to see how quickly the manufacturer is able to update their maps.

sioseeker

sioseekerSydney, NSW

  • 8 reviews

After extensive use in France - TT 5100 was terrific!

published
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B Koh

B KohGreater Melbourne (Metropolitan), VIC

  • 13 reviews
  • 11 likes
  • Verified purchase

Gets me to places most of the time

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baxterburger

baxterburgerCHRISTMAS HILLS

  • 5 reviews
  • Verified purchase

Very good value with traffic - warnings and free [lifetime] world maps

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1 comment
baxterburger
baxterburger
chuck48

chuck48AU

  • 33 reviews

Not bad for the money.

published
luke

luke

  • 3 reviews
  • 10 likes

Give the 6100 another thought.

published

Questions & Answers

james

jamesasked

if it has a simcard can it be disconnected?

2 answers
rcull999
rcull999

NO. It is a dedicated card that only operates within the TomTom network (at no cost to the user)

james
james

Well mine stopped working after exactly 2 years. It said lifetime traffic. Thats a short term one to me

Lyn

Lynasked

I have a Tom Tom Go 1500.
Life time maps don't down load. It goes to sleep, then wakes up, it doesn't know streets that I have been to before. It is about 12 months old and I now wonder about TVSN as I purchased it thru them. It switches to NZ, and wants to stay there. Maybe it should. It's hopeless. My third and last Tom Tom. The free maps don't update, but the going to sleep bit drives me nuts when in heavy traffic. How does it get fixed?

1 answer
Peter G
Peter G

Try a shorter cable. Standard 1.5 cable included with the Tom Tom appears to be OK for power but not for data. Found that the hard way on my 5100

br1anno7724

br1anno7724asked

how do i download world maps
on my tomtom go5100

1 answer
sioseeker
sioseeker

Hmmm ground zero question.

There are no "world maps" but I assume you mean maps for other parts of the world like Europe or North America?

You need to have Tom Tom MyDrive Connect installed on your laptop. DO NOT TRY TO USE THE PREVIOUS VERSION OF "TOM TOM HOME". IT WON'T WORK WITH THE GO5100.

Then use the supplied TT USB cable, and connect the GO 5100 with direct connection, no USB hub. The MyDrive connect will eventually recognize the GO5100 and say "connected". This is the tricky bit. Sometimes it will not connect. Then select whatever maps you need and download. If you want Europe you will need a SD card. 16GB. Cheap. Micro I think. There is also a trick to speed up the download by selecting a different port. See the forum to get details.

Can I suggest you actually troll through the TT user forum website? https://en.discussions.tomtom.com/ There is a ton of useful info in there.

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