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6 questions from our users
Kenneth McIverasked
Hi
we purchased a Chipper Shredder 7.2 diesel electric start from you and I am after a fuel lever please.
How much?
1 answer
Trade T.Trade Tested
Hi, please contact us via our website and include your order number in the message. Thanks, Trade Tested
redrabbitasked
WELL still NO answer to my question, another month and where is my batter for my gen set or are you waiting for the warranty to run out ? my order number is / was 311652 by the way I WILL be over their soon so no answer and I well call in to pick up my refund / my money back .
No answers
redrabbitasked
well here it is another month gone by and still NO REPLAY to where is my replacement batter for my gen set or money back or is it to hard ? you are very quick to take money for goods with a warranty but YOU don't back it up, only with a load of rubbish STILL waiting or is the boss gone on a good holiday on the warranty money ?
No answers
redrabbitasked
how do you get a strait answer from you ? I have ph you, emailed you and still just all crap my order number is 311652 and all I get from [name removed] is I will talk to my boss this has been going on for 4 months . cannt any one just tell the truth ? by the way the gen set still has NO battery . MANY THANKS FOR THAT
3 answers
Their products are unusable, stay clear
Trade T.Trade Tested
Hi David, my understanding is that we've given you a clear answer on this and guidance on getting the battery replaced. I'll get our customer service manager to follow up on your case.
at no such time have you come back with a solution as to on how to get another battery or have you made any attempt to find one for me...I would like a refund of my money...… or is that an unreasonable request to????why should I have to hunt down a battery when itsgot warranty??? that is your responsibility not mine I paid in full for a working generator which I haven't got. stop pulling peoples chains this company is just full of lies and excuses..please organize a refund of my money and let me know where to send the generator back...please reply by email. davi harman.
davidlodgeasked
i have a trade tested KG4000LBi 4kva inverter generator and it wont run above idle and doesn't generate any power
do you know of any company that can repair it around Newcastle NSW?
Shonaasked
Need some more festoon lights. Any deals?
[email removed]
1 answer
My advice be wary of trade tested. I bought a product from them. It was faulty and I've had the run around ever since trying to get a replacement or refund.
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