Good price, no damage to a fragile vintage guitar amp and picked / delivered up on time even with covid19 going on, what else do I need to say. Definitely use them again
Garry Hudson
Caloundra QLD

Very easy to get the online quote, great pricing, then simply organise the payment and pick up. Everything went smooth sailing and the items were also delivered on the scheduled time. Perfect!

We ship a lot of parcels every week. We find Transdirect by far the best service .
They are very trustworthy, reliable, fast but also very caring.
After having used them for 2 years now - we cannot envisage using any other delivery type service.

I rang one day picked up early the next day and delivered interstate the next dayj ust before a public holiday, checked tracking and the product was already delivered. All good

Delivered when promised with no damage. it was great to receive a printed label to apply to the package when i initially sent it, so i knew it would arrive back to me with the same care.

Easy process for pickup and delivery. Pickup was on time, package arrived in a safe condition. Good pricing and was happy with how the transaction went. Item delivered safely, thank you

Transdirect has finally admitted to have lost my package after how many weeks of calling them and asking where it is. Not even ONE apology. Apparently they used another courier and that courier lost my package. They did not take any accountability whatsoever and the woman on the phone was even very cold and uncaring. They just told me to email their warranty sector. The warranty is only maximum of $1000 and that box is worth over $3500. They still haven’t gotten back to me. I’m so angry at this useless company! I’ve reported them to consumer affairs! This is not acceptable!!!!

Transdirect will charge $35 if the reciever is not home. Regardless if it's collected from a Depot or redelivered. - [Name Removed] (Invoicing Manager). And this is apparently a TNT charge, however TNT have confirmed they never have and never will charge a reciever to collect a package from a Depot.
Filed an official complaint with the office of Fair trade as Transdirect have offered no resolution.

Always gets me the best prices as a member. Reliable and efficient. Never had a breakage of my products even when sending fragile items. Rarely not picked up on Day 1 but that's when using Fastway..

I have been a user of Transdirect for a few years now. I have had no difficulty in dealing with them and found them to be the cheapest on most occasions. I cannot fault their service.

Picked up on time and delivered very quickly. Accurate tracking. Parcel delivered interstate quicker than anticipated. Would definitely recommend this service especially as I am in self isolation and can’t go out to post.

Ticks all the boxes, reliable, punctual, competitive pricing. They will do my business. Good online booking experience and pain free process - tracking information accurate. Helpful service from all concerned. Happy.

This site is easy to navigate and I have used it many times. I get great value and choice from their network of couriers- will always use Transdirect as their prices are competitive

Pre-delivery stage or clearing all international paperwork requirements meant effortless transition of freight from pick up to delivery. Exceptional logistics, professional, affordable. Will never use any other freighter. Fantastic service

I booked a courier on Monday for sending and was told they would come on Tuesday. Nothing. Called and rescheduled to Wednesday. Apparently they came but did not ring the buzzer to my apartment so I could not give them the item. They also have my number should there be any issues but never called. Called TransDirect to reschedule to Thursday. It's now 5:21pm on Thursday and still waiting for the package to be picked up. And before a long weekend too. I understand it's an extra step to use intercom to get me to bring the package down but have effectively lost a week. Not happy and still waiting.

I am a new user. Creating an account was easy. In fact all steps in organising and executing the sending of a consignment were easy. I am sending cartons to a client from Sydney to Perth and the only information I would like further from all the information you supply is an ETA after the pickup.

somebody ordered from me organized pick up and I was quiet happy it was picked up and delivered to other party with no problem thk u thk u very much

Great freight charges and prompt response. Delivery orders were picked up on time. If there's any issue, there's always friendly support line to contact, problems normally get resolved immediately. A must have service for small and medium businesses.

Everything happened with a minimum of fuss. Parcel was picked up on time and delivered interstate on time. I will use this service again when I need a courier. Thank you.