Reviewer Photos & Videos
John and JoySouth East Queensland, QLD
Trouble free booking
Was hesitant to use online travel agent as always previously booked with well known agent ..
She was always so busy and often didn’t return our calls.
Couldn’t believe how easy it was to book holiday online and everything went smoothly..no hidden charges.
1 comment
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Family getaway
Seaworld Absolutely fantastic value and all the family had a wonderful time. Definitely be back and biking again. Agent is a great pleasure to deal with, no hassles at all.
1 comment
TravelOnline C.Travel Online
Hi Peta, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.
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KarinaHunter Region, NSW
Best easy service
Using the Travel online service for booking our holiday was simple and easy and when speaking to a representative was accommodating and able to facilitate our requirements. Would use again
1 comment
TravelOnline C.Travel Online
Thanks for your feedback Karina! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.
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Debbie GeenIllawarra, NSW
Most relaxing and enjoyable holiday that I have been on
This holiday exceeded my expectations to Heron Island. We had a superb room with aircon and a TV which we were not expecting. Service was fabulous. Very professional. Travel Online were very easy to communicate with and looked after most things.
1 comment
TravelOnline C.Travel Online
Hi Debbie, We're so happy to hear you had such a great experience at Heron Island, it is a beautiful resort! We really appreciate your feedback and are looking forward to helping you book your next trip.
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Hedle H.Mid West, WA
Excellent service and easy to use
I found Travelonline through a Facebook advertisement. I navigated to the website and found a deal that was $500 cheaper than the hotel had advertised and got a few extra freebies thrown in as well. I got a quote from travelonline and gave them a call with a few questions. All my questions were answered and the booking was confirmed and paid for within 24 hours. The deal included transfers and the drivers were there 20 minutes early on both days.The drivers were professional, courteous and very informative I cannot find anything to fault them a...Read more
t all. The best thing was that the entire booking process was online and I could choose certain add-ons such as travel insurance if I wanted them. There was no pushy travel agent trying to sell me something or get me to upgrade etc. I asked Flight centre if they would match the price as they advertise that they would and I was told flight Centre only price match hotel quotes now, so they wouldn't do it. I would highly recommend Travelonline if you are looking for a competitive price and ease of booking.1 comment
TravelOnline C.Travel Online
Hi Hedle, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.
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Perfect and highly recommended
Booked my travel to Fiji and i live in New Zealand - was a hassle free and extremely efficient service by this team. i would definetly use them again. clear information and no hidden fees etc. Lisa is amazingly efficient in her work. Thanks again.
1 comment
TravelOnline C.Travel Online
Thanks for your feedback Sam! We are very happy to hear you had a great experience working with Lisa to create your dream holiday. Looking forward to helping you book your next trip.
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Kayla K.Perth, WA
Highly recommend!
Great experience using this company I was sceptical at first at how cheap the price was for the holiday packages thinking it was too good to be true. Everything went perfectly and all staff were very helpful!
1 comment
TravelOnline C.Travel Online
Hi Kayla, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.
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Neil L.Far West, NSW
Second Trip organised by Travel Online to Bali
Booked with Travel Online to Bali in November Great Trip to Kuta and on return Booked again for Quick Trip before Christmas to Ubud Consultant was great and serviced our needs. Great Job
1 comment
TravelOnline C.Travel Online
Hi Neil, We're so happy to hear you had such a great experience with us and enjoyed your trip to beautiful Bali! We really appreciate your feedback and are looking forward to helping you book your next trip.
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Peter MottWide Bay-Burnett, QLD
EXCELLENT CUSTOMER SERVICE
Booked a family holiday to Phuket through Travel Online. It was very easy to do and the customer service I received was fantastic. After confirming my booking online I received a call from Lisa firstly thanking for my booking but also advising that they may be more preferable flights available for me and the family. Within minutes Lisa sent through other flight options which in fact were better then what I had initially booked. Our holiday was wonderful, everything went smoothly, there wasn't a single thing that we were disappointed with. A big thank you to Lisa and the team at Travel Online.
Peter & Robyn
1 comment
TravelOnline C.Travel Online
Thanks for your feedback Peter! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.
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Was great experience booking through travel online.
We booked our holiday to fiji through travelonline. Was a wonderful experience for the whole family. The packages included was really good and was a really smooth and hassle free experience
1 comment
TravelOnline C.Travel Online
Thanks for your feedback Rikesh! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.
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SheriQueensland
- Verified customer
Hassle Free!
We booked a 7 night all inclusive package to Samoa with Travel Online. Answered all our queries in a prompt manner and organised everything down to the final details, hassle free. They were very competitive with their pricing and no hidden cost. They kept us up do date with any changes to our itinerary and health alerts. I would highly recommend Travel online and will be definitely using them again for our future travels.
1 comment
TravelOnline C.Travel Online
Hi Sheri, We're so hear you had such a great experience with us and enjoyed your trip to beautiful Samoa! We really appreciate your feedback and are looking forward to helping you book your next trip.
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Kevin HSouth East Queensland, QLD
Excellent Service
We booked all inclusive 9 days in Phuket and 4 days in Singapore with TravelOnline and everything ran smoothly. Excellent service and all the paperwork was sorted easily in time. Will definitely be booking with them again. Thank you to Rachelle and all the crew there.
1 comment
TravelOnline C.Travel Online
Thanks for your feedback Kevin! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.
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ABSouth East Queensland, QLD
- 3 reviews
Great service!
I recently booked a family holiday to Fiji. Everything went smoothly with my travel plans and I secured a fantastic holiday package. I would definitely book through Travel Online again.
1 comment
TravelOnline C.Travel Online
Hi AB, We're so happy to hear you had such a great experience with us and enjoyed your time in Fiji. We really appreciate your feedback and are looking forward to helping you book your next trip.
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EvahopefulSouth East Queensland, QLD
- 3 reviews
Rest & re-coup
Booked an all inclusive package for 5 nights at Naviti resort in Fiji with Travel on line. They answered all our emails promptly, reminded us when payment was due & gave us all the paperwork in plenty of time. Everything went smoothly & we had the holiday we were hoping for. Will be looking for more deals for holidays through Travel on line.
1 comment
TravelOnline C.Travel Online
Thanks for your feedback Evahopeful! We are very happy to hear you had a great trip to Fiji. We look forward to helping you book your next trip.
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Adrienne G.South East Queensland, QLD
Fun in Samoa
We booked a 6 day Samoan holiday for 5 adults with TravelOnLine and could not be happier. Booking on line was extremely easy and communication with a representative was quick and efficient when requested. Our holiday was problem free from begin to end. Will certainly be looking for more value holidays with this company. Thanks to Rhiannon at TravelOnLine.
1 comment
TravelOnline C.Travel Online
Hi Adrienne, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.
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UnrealPerth, WA
- 3 reviews
Perfect Bali Holiday
Fantastic service, Booked a Bali package deal with Travelonline, and right from the start it went along without any issues we booked all information was emailed and we were kept updated, website easy to use, will be back for some more adventure many thanks to Lisa and the team at Travelonline
1 comment
TravelOnline C.Travel Online
Thanks for your feedback! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.
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Professional job done by friendly helpful people.
Travel online provided my family with an excellent holiday to Fiji. All communications were fast and efficient, the booking process simple and all requests were met with attention to detail. We had no problems at all. Many thanks to a wonderful team.
1 comment
TravelOnline C.Travel Online
Hi Richard, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.
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Tracy EdmondsSouth East Queensland, QLD
- 2 reviews
Fiji Holiday
Awesome service, the website is super easy to use looking for packages with different locations and dates etc and really good value for money. (cheaper than trying to price everything up seperately). Really happy with their service and will continue to use them. We've booked twice to Fiji, 12 mths apart, to the same location and it met all expectations.
1 comment
TravelOnline C.Travel Online
Hi Tracy, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.
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Hassle Free
Booked a Fiji Holiday & everything went so smoothly from initial inquiry to final booking, Trip went off without a hitch so couldn't be happier with whole experience. will use again.
1 comment
TravelOnline C.Travel Online
Thanks for your feedback Dave! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.
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Ben HGreater Melbourne (Inner), VIC
- 3 reviews
Great deals!
Booked a Bali package with these guys. Such great value for money. It was all planned out and Easy to follow. Way above our expectations and we will use this service again for sure.
1 comment
TravelOnline C.Travel Online
Hi Ben, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.
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Questions & Answers
Louise Dasked
Are Travel online going to honour Qantas re booking and Marriot cancellation policy. Ie due to travel to Hawaii but due to quarantines cannot travel. Qantas says no cost changes and Marriot can get full refunds up to 24 hours ahead. Is this going to be an exhausting and arduous task, at minimum cost or are you still going to folllow your less than 45 day out refund.
1 answer
TravelOnline C.Travel Online
As I'm sure you can appreciate this situation is changing very rapidly and we are doing our best to keep up with it all and help as many people out as we can. Previously we were bound by the terms of the airlines and hotels however over the weekend the airlines announced they will relax their change or cancellation policies and we are happy to pass that same flexibility on to you. I encourage you to contact your consultant again so that we can assist you based on these new developments.
Kym P.asked
Can u pay holidays off?
2 answers
TravelOnline C.Travel Online
Hi Kym, we have a few different payment options. You can find more information about them here: https://www.travelonline.com/payment-options
Yes you can with HSBC Card 12 Months Interest Free
Princesssassyxoxasked
I have a $100 voucher for travelonline.com and want to use it to stay at a hotel in my city but at checkout there's no option to input a voucher or gift card. Please help.
1 answer
TravelOnline M.Travel Online
Hi There, Please contact our reservations team on 1300 883 887 and they will be able to assist you with your booking.
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TravelOnline C.Travel Online
Hi John & Joy, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.