I am very disappointed in the clear mates sets I purchased last year. I had trouble getting the lids on when they first arrived, however I soaked them in hot water as advised and managed to get them on. However with use I still find the lids terribly hard to get on, the double action seal does not work as the lid is too tight. I will think twice before purchasing again. I have some Tupperware items that are 40 years old and they are much better quality than these new ones.

I am super dissapointed, spent $280 on Santa Stashes (4 of them) to try and get some goodies. And I received 4 identicle stashes. Assumed at first maybe they were all the same but my friend ordered one and hers was completely different and it had such better items and quality things. Seemed she actually got the $200 worth of tupperwear for the $70 each and I didn't. Really unhappy and don't think I will be buying anymore Tupperwear if this is their treatment of customers.

I was at a Tupperware party on August 18, where I took some items for replacement. I AM STILL WAITING.
The consultant is Annie Shearer from Albury, the last time I spoke to her she said it could take a couple of months. I believe there are still outstanding items from a party a couple of weeks before . It is now three months. I have containers in my pantry with plastic bags in them, and also two that need total replacement. How much longer?

I recently received a replacement micro urban rice cooker as the older version I had cracked. The lid is impossible to get off and I broke the base of the rice cooker when i used pressure to get the lid off. Very disappointed after waiting 2 months for the replacement

Why did tupperware get rid if the round lettuce container. I was recently sold the fridge container to hold lettuce. You have to break it up to put in container & the ends go brown. I would be better going to Coles for the round one.The mystery pack was disappointing. I rcvd 4 drink bottles. I had already purchased 2 drink bottles at the same party, sharing 2 with somebody else as I didnt need the 4 that came in a pack. I now have 6 drink bottles. I also rcvd a small round container with juicer, grater etc. No instructions, whats the grater for, it doesnt grate onion.

The little chopper blade broke after only a few uses and just chopping onion...they want me to spend $25 on new centre bit and that's not under warranty...I will have to chuck whole thing out as the new blade will probably just snap again

What a joke the lifetime warranty for Tupperware! I went online, created an account, filled in details of faulty items and submitted it only to get an email back that all 10 of my items must be returned, then I have to pay postage for any items they may or may not replace for me. I have finished with Tupperware I will never buy another item!
You have lost another faithful customer! I will now purchase kmart modular mates at least I dont pay an arm and a leg for them and then get duped by the lifetime warranty!

3 of my lids have cracked and don't fit anymore, I've had to resort to using 2 rubber bands to keep them on each time i use them! but the "lifetime warranty" requires me to pay so much for the postage of sending the defective items in, and the subsequent postage of the replacement items, and even then it's not guaranteed that they'll replace my warped lids, and yet they won't even send back the original items if they decide not to replace them, that it's not worth it for me to even try. Clearly this whole system is designed to ensure that customers don't bother with invoking the warranty for defective items. Surely this is illegal?

Over 12 months ago we returned faulty products for replacement to a sales person in Jimboomba
And we still have had no replacement.....
Not fair feel ripped off honour your warranty Tupperware

Great quality water bottles (and other products too), hard plastic that’s durable. Lids easy to open. Different sizes available (500ml, 750ml, 1ltr and 2ltrs) lots of different colours and covers available.

When I bought my Tupperware if a problem it was returned to a dealer to be returned for a lifetime replacement. Now they change the rules, very disappointed in this new rule.
I live very close to Loganholme Tupperware is it possible to make a delivery to there with several pieces of my broken unuseable pieces of Tupperware.
Thanking you for your assistance.

Thea Forester

I purchased the Tupperware salad bowl and use it only in the summer month. It was accidentally dropped on the kitchen floor and it cracked! I contacted the agent and was told it was not replaceable under warranty as it was an impact damage. I was most disappointed as I do not expect plastic to crack when dropped. I was not told about the weakness of this plastic material. As a result of poor quality product and customer service, I will not be buying their products anymore.

Had some Modular Mate lids to be replaced. I was not impressed at having to pay for postage to send them to Tupperware. Also, in the past they used to have a lot of old stock suitable for replacement. Now my Modular Mates colour is unavailable and goodness knows what I would get instead. I have decided to source replacements from overseas where the range is better. Tupperware Australia were not helpful with their 'take it or leave it attitude' and the cost of the products is very high. It's sad to see a good company sunk so low.

Very happy with my claim it came very quickly was sent emails to tell me it was packed & also one that it was being delivered the next day! However one container came broken I rang up warranty department & within 3 min she said another one will be sent out straight away! Couldn't be happier I have Tupperware in pantry fridge freezer & handbag!!