TVSN (TV Shopping Network)

I fell in love with Dimitri and trusted his words. Ordered non negotiable resurfacing pads and couldn’t believe the results!!! My face and neck have never been so smooth and healthy !! Thank you Demitri xxxxxxxx

The ECO Pot, for singles, live alone, etc, is RUBBISH its nothing more than a mini rice cooker and you can't do that in it with a meal. Waste of $$ and have not even used it, just read book! Seriously!

Have always been satisfied with products purchased from TVSN and the manner of their delivery; however I must take issue with the exorbitant postage costs. I feel these costs could well preclude purchasing by some people, which is a shame. The extreme postage costs cannot surely be justified and is to be hoped they can be reviewed in 2020 to reflect a fairer and more honest deal for customers.

I have been with TVSN for 5 years.. I find the reviews here puzzling... I have not had any issues with returns or in contacting the excellent call centre staff... my purchases arrive quickly and for minimal postage... Excellent service!

So not happy. Was sent the wrong parcel not my order now they want me to send back. I don't drive and the time wasted is not good enough for a $30 product. I have spent thousands on sales. I'm sending them all back and im done with this company. Been with them day dot. they don't care about us just them selves. Still waiting on refund that they made mistake. Not good enough TVSN. You should look after your loyal customers. Not a good start to the new year.

I have been a TVSN customer for many years and spent thousands of dollars. But, nowadays the customer service is poor, the attitude is poor and the delivery charges are extreme. Sadly I have one more payment on a product and will not be shopping with TVSN again. Its the end of an era for me.

My wife purchased a product online 29/11/19.When it arrived I looked and read the packadging and decided it wasnt right for me.Emailed a return request on the 9/12/19 and never got a reply.Rang on 10/12 and again on 16/12 and again no one rang me back.Rang again on 17/12 and got sam who stated that because this was brought online iat a reduced price it did not have a 30 day money back guarantee.This is not stated on their website when you go online to buy products at a reduced rate.Very unhappy.Would not recommend to anyone at all

Openshop is much better it offers Afterpay ..This site needs to update abit!
Used to shop with Tvsn but not now its not what it used to be.
Its silly you have to add more words ..just to submit

I brought 2 products from the same show,got charged 2 lots of postage..it arrived in the 1 box and when I go to return 1 of the items I have to pay for postage.. disgusting.. bye tvsn

Ordered a tv and first they took too much money out of my card
Been waiting nearly a month now and No one can give me a straight answer on where my t.v. is

Brought a pair of shoes that are faulty after only having them for just over a month, but because I was out of the 30 day return period they refuse to acknowledge there is a fault and are not in the slightest bit wanting to help you. I will never ever shop with this company again as they dont give a crap and have the worse customer service. I just wish I read the previous reviews before I purchased as Ive been totally duped. Buyers be aware.

Customer service is shocking. They don't give a dam with the problem you are having with the product if it isn't honestly advertised and then expect you to return it AT YOUR OWN COST.

i set record to tape charlie bears as i am work when they are usually on but tvsn channel never sticks to the guide so its annoying when i cant watch the shows

There is NO customer service here. I was told if I was not happy with the content of the show - to change the channel. I wanted some information about a product - the sort of information that you find quite easily online. I could not find it on their website which has to be one of the most horrendous shopping websites to navigate. Also they charge plenty for shipping and the Presenters oversell certain products. Neither entertaining nor value for money.

30day money back scheme is actually costing money for customer. i returned items bought from tvsn and when i return it it costs extra $20 for shipping which is ridiculous. this shopping network should avoid

Very Dissatisfied with the Products Brought, they Claim Only Available to them or by TVSN, when in Fact Retail Stores have the Same Products, without the Markups, and,Delivery Costs Involved, Various Items brought from them From LED TV's to DSLR Digital Camera's, to Kitchenware