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Reviews

3.9

349 reviews
5
(179)
4
(84)
3
(18)
2
(6)
1
(62)
  • Transparency
    4.1 (76)
  • Customer Service
    4.4 (79)
  • Trip Completed Yes (67) · No (11)
  • Ease of Booking
    4.5 (73)
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AEG3012

AEG3012Canberra

  • 10 reviews

I can't get out of this rubbish fast enough

published
Transparency
Customer Service
Ease of Booking
Trip Completed No
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Teresa

TeresaGreat Southern, WA

  • 2 reviews
  • 2 likes

selling

published

Wish to get rid off our membership paid $16,000 12 years ago 30,000 points a year will have 77000 points in April 2020 just don't have time. Have stayed Gold Coast Chevron Towers very nice. Is difficult as we are in Western Australia .

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
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CHOOKY

CHOOKYSouth East Queensland, QLD

  • 4 reviews

SCAM! No free holiday

published

Sat through their 90 min seminar which actually blew out to 2.5 hours. Didnt sign up as it wasnt for us. Offered a supposedly free 5 night stay in Sunshine Coast. Filled out their form and emailed it back like we were told to do but havent heard anything back since. Total scam! Dont waste your time.

Transparency
Customer Service
Trip Completed No
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mark

mark

  • 15 reviews

Been in this for 5 years and Glad to get out..

published
Transparency
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Ease of Booking
Trip Completed Yes
Booking Type Accommodation
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jeff

jeffHunter Region, NSW

want to sell

published

purchased approx 7 years ago used once want to sell anybody have any ideas the best way to sell not suitable for us as the kids are still at home and when we want to use in holidays there are no vacancies

Booking Type Accommodation
Mel

MelHunter Region, NSW

Need help on getting out of this!!!!

published

Hi, Can any one help how do we get out of this, we financially cannot afford this. We have been on for 2years & over it, this is not right for us.

Die

DieQueensland

  • 2 reviews
  • Verified customer

Totally Scam

published

We received an offer from Ultiqa but on the terms and conditions we were going to be charge of thousands of dollars of extra cost
The agents misleading our booking ruining our holidays

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accommodation
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Ben M.

Ben M.Sydney, NSW

A great idea if you can afford it

published

Basically, the scheme allows you to book luxury accommodation all over the world at a heavy discount, but the upfront joining fee is very steep. You would need to be taking quite a few holidays every year to justify the cost. But we got 7 days luxury accommodation in Phuket for viewing the presentation, so well worth it as far as we’re concerned!

Transparency
Customer Service
Trip Completed No
Booking Type Accommodation
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Mark F.

Mark F.Greater Melbourne (Metropolitan), VIC

SCAM. Do not get the free holiday they offer. Don’t waste your time.

published

They will offer you a scratchie and you win a free holiday. Wow it’s your lucky day. They will invite you to a 1 hour presentation to offer you a membership a.k.a. Loan with 16% interest. They will prey on your desires to live on beautiful places on holidays. One tip: read the heading of this review.

Transparency
Customer Service
Trip Completed No
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Excellent

published

No extra fees and we are still to book. Lovely friendly people steve -ree and steve were amazing and very very good at what they both do. If it was 10 years ago we would have jumped at this

Transparency
Customer Service
Trip Completed No

Waste of time - rip off

published

My wife and I miraculously scratched the three stars and won the “major prize”. We paid our $40 deposit for the presentation on the basis that it would be returned at the beginning of the sales presentation - it was. At the conclusion we politely declined their fantastic offer to join for only 15 years for $10K + $199 per year - presenter was not happy. We got our holiday voucher for Thailand (including requirement to attend second presentation) and were able to book 7 nights accommodation but all other costs would be on us. The flights, meals and other expenses would be far greater than the cost of the “free studio suite” - you can book online. Won't be using the accommodation or recommending Ultiqa.

Transparency
Trip Completed No
Karen

KarenSouth East Queensland, QLD

Can't wait to come back.

published

It was easy to book and the customer service lady was very helpful. There was no additional fee. I booked a 2 bedroom apartment. It was easy to adjust the booking. I will be excited to be back again.

Transparency
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Trip Completed Yes
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Caloundra at its best

published

Customer Service at Reception was Brilliant and on arrival was offered a upgrade as it was
My Birthday - My Family aslo had a fun time including Bub who enjoyed the spa with Dad.
Great View - Close to the Beach - Easy Access

Transparency
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Ease of Booking
Trip Completed Yes
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Annette

AnnetteSouth East Queensland, QLD

Perfect location so close to the magnificent beach and views of ships and surroundings.

published

Ultiqa Very professional in dealing with our date mix up. Will definitely book again. Friendly staff, clean rooms and breakfast is included. Awesome selection to choose from, and very yummy.

Transparency
Customer Service
Marie Mc

Marie McSouth East Queensland, QLD

Beautiful position

published

Wonderful location & views. Impressed with Blue Jasmine breakfast options. Fridge needed defrosting & would have liked rails with pool & spa to aid senior citizens such as myself as noticed many other older guests. Manager & staff very helpful. Would go again.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
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Mark

MarkSouth East Queensland, QLD

I love staying at Shearwater.

published

The first time we stayed at Shearwater our room was fantastic. The second time we still had a good view however the room seemed a little smaller. The location of the property is fantastic and I love staying there. The booking was easy to manage.

Transparency
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Trip Completed Yes
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Rach

RachSouth East Queensland, QLD

Great location and breakfast offer

published

2 bed ocean view...clean and spacious for 3 adults. Great breakfast options and FAB location close to everything. Staff welcoming and professional. Big thumbs up from all my family thanks

Transparency
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Trip Completed Yes
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Location

published

Location is excellent in Caloundra. Lots to do and eat within walking distance.
Staff were all lovely with the office staff being excellent to deal with. Had a baby with us and nothing was too much trouble.

Our unit was a bit dated however the view and veranda made up for it. The resort was getting an inside paint job and this was done without any annoyance to guests.

No hesitations in recommending it.

Transparency
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Ease of Booking
Trip Completed Yes
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Peta M

Peta MSouth East Queensland, QLD

  • 3 reviews

Excellent position and amenities

published

Had an excellent stay. Staff were very helpful and responsive to any requests. Great location to everything- walking distance. Bonus easy parking and everyone has a balcony. Will return again.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
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Sharon NSW

Sharon NSWSouth-Eastern Region, NSW

This time we had a good experience

published

Fortunately we had no problems with our last booking and everything went well with our stay in Queensland this year and our New Zealand trip last year was amazing, thankyou

Transparency
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Ease of Booking
Trip Completed Yes
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Questions & Answers

MIchael G.

MIchael G.asked

I want to sell my Ultiqa 30 year membership I pay $900 annually 30,000 points I got it January 2018 so plenty of time left I currently have 60,000 points sitting there you can also have

Selling cheap

1 answer
AEG3012
AEG3012

$900 per year!!! Heck I thought my $250 was bad enough. Good luck, if you find 2 people who want it send one my way!!

Jenny Q

Jenny Qasked

We bought a membership years ago which gives us 20,000 points a year. We have used it to book weeks in:
1) Manhattan Club, NYC
2) Sheraton Vistana resorts villa in Orlando, visitng Disneyworld
3) apartment in Tasmania
Our circumstances have changed and I am on my own now. I would like to sell my membership - please respond if anyone is interested in taking up this membership or if you know where is a better site for me to attempt to sell my membership.

No answers
Jodi P.

Jodi P.asked

We are looking at selling our membership. we currently have 22,000 points and signed up for the 30,000 each year. We paid over $17,000 4 years ago and we just dont get to use it. It has RCI included. We are happy if someone just wanted to pay for any of the transfer of ownership fees and other costs associated with the transfer if there is any. We are happy to cut our loses as we just want it gone.

2 answers
Richard Brunt
Richard Brunt

What is the annual cost of membership?

Jodi P.
Jodi P.

We currently pay $72 each month

Get an answer from our members

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