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Reviews

4.8

96 reviews
5
(84)
4
(9)
3
(0)
2
(1)
1
(2)
  • Customer Service
    5.0 (3)
  • Timeliness
    5.0 (3)
  • Job Satisfaction
    5.0 (3)
  • Rates and Fees
    4.7 (3)
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Excellent advice, professional installation and great product

published

We called Alex at Ureco when our existing solar hot water system from another company was leaking and needed to be replaced. He was very knowledgeable and patient with all my questions. He gave us honest and very helpful advise on the system that would suit our needs. Once we gave the go ahead he organised everything very promptly. The installers were very friendly, efficient and clean. They took away our old system which was very helpful. We went for the 444 Stainless Steel tank rooftop system and have had more than sufficient hot water within hours of the system being installed. Based on our experience with the company and the product, we are very happy to recommend this Solar hot water system.

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Vic

VicPerth, WA

  • Verified customer

Good job. Happy with installation.

published

Installers turned up spot on time. Did the job in 2 hours and did not break one tile on my roof. The price was $700.00 cheaper than another well know brand and over $1000.00 cheaper than another well known brand. My last solar hot water heater lasted 23 years. It was 444 stainless. That company don't use 444 stainless anymore. Ureco was the only company I could find that sold a 444 stainless tank. Another bonus is the tanks are made in Europe. I wish I had of found this company earlier. Maybe they need to advertise more. Another bonus is the 7 year warranty. The others only offer 5 years.



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Tim Roberts

Tim RobertsPeel, WA

Great product

published

Very efficient good quality work turned up on time cleaned up and the unit works so well you hardly have to use the booster. Highly recommend this company and great people to work with. Regards tim

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2nd class citizen

2nd class citizenPerth, WA

  • 5 reviews
  • Verified customer

New Reclaim Energy hot water heat pump

published

We spent at least $1000 on LPG for hot water when we moved into our new place... this electric heat pump will slash that cost. The sales team know their stuff, and the trade team had the job done in around three hours and removed the old HWS. All trades were professional and highly experienced. Highly recommened.

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Great job

published

Prompt service. Competitive price. Great job even though the roof was quite steep and difficult to access. Installed the stainless steel system. Pleased they also took the old system away.

Solar hot water system

published

We had UrEco come out and replace our leaking solar hot water system about a month ago.
Result was very hot water and no issues noted with the new system so far.
Pleased they also took the old system away.

Fast and Reliable Service

published

Whole process took less than a week from the first call to installation. Installation went smoothly. For a large family the 300L unit we ordered has definitely met our needs.

Solar hot water system.

published

Working great still waiting for cloudy days to see how long system holds the heat. Installed the stainless steel system. Installed on time. Cleaned up after installation. Happy with system.

Kym

KymPerth, WA

New Heat pump installation.

published

This purchase was about planning for the future.The Australian made tank and Japanese heat pump seemed the best choice for longevity.The Plumber and electrician were excellent,as pictured the unit looks good and was neatly hooked into existing supply and discharge lines.

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+Buffy

+BuffyPerth, WA

  • 2 reviews

Solar HWS installers extraordinaire!

published

We were very pleased with the service received from your company, the speed with which our new hot water system was installed, the price is very competitive compared with Solarhart (in fact we have told them this), the people who came to install the system were quick and efficient, polite and friendly, going out of their way to make sure we were happy. I would recommend this company to anyone.

Very Happy, the service was fantastic,

published

I phoned UrEco on Thursday 19th Dec 2022, late afternoon. Explained my situation that the old Hot Water System was leaking badly. I spoke to Alex Brown and decided I need a new Hot Water System. He was great, he organised a New Hot Water System to be install the next day. I did'nt think that was possible concidering beening so close to Christmas. Sure Enough the next day Graeme Lee and Jack showed up on time, and the job was done with no fuss . They were very neat and tidy. They did a good job. The New Hot water System is Awesome . Lots of Pressure and Heaps of hot water. Thanks very much.

Kind Regards

Courtney & Linda Harris

Awesome Customer Service

published

My solar hot water failed on weekend, i send an enquiry off and got a text from Alex over the weekend. very prompt, he followed up and gave honest and good advice. Was installed on Tuesday ( could have been Monday if i had responded earlier) and works great.

rob

robPerth

Great Service!

published

My tank failed at the weekend and Alex from Ureco were able to book a new installation by Tuesday, which was amazing! The installation team were prompt, courteous and installed the new system without a hiccup. The old tank and rubbish was taken away as part of the service and the area left clean, great work guys!

Rob - Roleystone, WA

David

DavidPerth, WA

Great service

published

Really helpful advice throughout the purchase process and then backed up by an efficient and friendly installation team. The installation team had to deal with a difficult two-story installation requiring a large crane. When one of the crane out-riggers was going to land on a plant, the guys carefully dug up the plant to be replaced when the crane was finished.

Not Happy Jan

Not Happy JanPerth, WA

  • 2 reviews

Very pleased

published

The team arrived and were very friendly. Introduced themselves and explained the process and what they were going to do. Very pleased with their service and the way that they carefully explained everything and then kept me in the loop through the morning.

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Gaz

GazPerth, WA

  • 2 reviews
  • 1 like

A pleasure to deal with

published

The quoting process and installation was quick and pain free. Their staff were all polite and helpful. The office/accounts guy made a mistake on the installation time and didnt seem to concerned about what i had previously arranged with the quotation team. Overall a great company to deal with

Carol Desmond

Carol DesmondPerth, WA

Great Service

published

Very easy to deal with. Quick service. Very helpful. Second time I have used them. Would recommend them. Installers were very quick and professional. Payment was easy. A very pleasant buying experience

NICK

NICKPerth, WA

  • 3 reviews
  • Verified customer

Do Not Pay Them A Cent Before You Check Their Works Thoroughly.

published
Dave

Dave

  • 2 reviews
  • Verified customer

Solar HWS - East Fremantle

published

Excellent advice, great price, extremely prompt delivery. Old system was removed easily and without mess. Faultless service. I'm very happy with the product. I wouldn't hesitate to recommend the UrEco team.

Prompt and Efficient Service

published

I live in regional WA, and received a very favourable quote for supply and installation of a Midea heat pump hot water system. I had one of these installed at a previous address, and was very impressed with the electricity saving of the system. The installer arrived on time, had all the tools and equipment needed to install the HWS, and did a very neat and professional job. The old electric storage HWS was taken away and the job site left clean and tidy. I would recommend UrEco for anyone looking at installing an energy efficient HWS.

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