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Gourmet Chicken, Gourmet Beef, Meat Lovers Beef & LambGemma P.South East Queensland, QLD
2 days unopened. Cut today. Putrid smell so bad dog walked away. Its a jelly slime that smells like a week old carcass!
Refused feed it to him. So upset. The smell. Oh lord we cant rid it from the house! Refund! Compensate us!
I fainted from the smell. Blue walked away when I cut it!!!
Purchased in April 2021 at Woolworths.
1 comment
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Louise G.Perth, WA
This was my dogs favourite but no more . You can't cut it,it just crumbles n is slimy n has a bad smell
This was my dogs fave roll. She now walks away n won't touch it. She doesn't have access to dry food but will eat that when offered n has never before . An expensive product wasted .
Purchased in February 2021 at Coles for A$7.00.
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Thea MWestern Australia
DO NOT BUY
i have fed my 7 month old pup this since i got him at 1 month old and he has been fine with it up until a few weeks ago where he vomited each time he ate it. It got to the point where i was worried for my dogs life because he had vomited for 6 days straight after i stopped feeding him this brand. i then had to turn to fasting my dog for 24hrs to get him to stop vomiting and putting him onto the Prime 100 dog roll and he has improved greatly since.
Nature’s Goodness dog roll recently has felt almost like it’s filled with gelatine and is filled with a brown water when cut open
i 110% DO NOT RECOMMEND this brand
Purchased in January 2021 at Woolworths for A$5.50.
1 comment
Real Pet Food Co.V.I.P. Petfoods
Hi Thea, Thank you for your feedback on our VIP Dog Roll.
We’re disappointed to learn of your recent experience and are glad to hear your dog is recovering after being unwell recently.
You are welcom... Read more
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Find out how V.I.P. Petfoods Dog Rolls compares to other Dog Foods
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Not as Good as say 2 months ago
Just saw a review on VIP Dog Roll being full of water than usual ok same as Natures Grain Free I thought maybe the Supermarkets are freezing these rolls and then shelfing ?.This is not Good Why hascthe Rolls of late have more water?
Purchased in January 2021 at Woolworths Physical store for A$3.79.
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Mark R.Richmond-Tweed, NSW
Not as good as it used to be
I have bought Vip Dog rolls for years but over the last few months both varieties are getting softer and softer.They are pumping more water into the
Mixture to achieve the same weight for less content. It's very sad when a great product is ruined by greedy company executives who think the average consumer is stupid"..Right up there with Cadbury and there ever shrinking chocolate bars..
Purchased in January 2021 at Woolworths Physical store for A$7.00.
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AlyssaHunter Region, NSW
Caused my dog to get sick
Purchased in error but thought i'd try it once it was delivered . Highly processed and contains corn. My 20 week old consumed 2 serving after which he had gastro and very lethargic, tried to feed it to my cats as they will eat anything but they would not touch it. Product went in the bin. Zero star rating from me
Purchased in September 2021 at Woolworths for A$5.00.
2 comments
Real Pet Food Co.V.I.P. Petfoods
Hi Alyssa, Thanks for sharing your experience with our product.
We are disappointed to learn that your puppy was unwell recently.
As you may be aware, changing pet foods can cause stomach upsets in s... Read more
Hi i am aware of the effects of changing foods and how to do it safely. We didn't even use half a cup worth of the product.
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SueMetropolitan Adelaide, SA
Product has changed!
Have bought this chicken roll for my large dog for a number of years but no more! It’s now slimy, soggy and smelly! The smell is terrible and it’s horrible to touch. She won’t eat it! I have complained to company direct and didn’t get a satisfactory response!! Have now found better product elsewhere!
Purchased in September 2021.
1 comment
Real Pet Food Co.V.I.P. Petfoods
Hi Sue, Thank you for taking the time to review our VIP Gourmet Chicken dog roll. We’re sorry to hear that this product and our customer service has not met your expectations.
As we do take all produ... Read more
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DO NOT BUY THIS! FOUND SHARP PLASTIC PIECE IN THE ROLL.
As i was cutting the meat roll into cubes.. i found a sharp plastic piece (like a broken bottle cap or plastic pipe) inside it. I got so scared, it could of choked my dogs. Then i looked around for reviews about this brand and found there are other people finding chopped up sharp bones, plastic pieces, straw and plastic bag blended in their meat roll! Check their fb page, they have not responded to peoples complaint about their findings inside the meat. Makes me think do they just blend anything in ? Please do not buy this brand or their related brand if you love your pet. If you think its ok to feed your pet still, then please cut the meat in small pieces.. incase you get a surprise too.
Purchased in August 2021 at Woolworths.
1 comment
Real Pet Food Co.V.I.P. Petfoods
Hi Jenny, Thanks for sharing your feedback on our product.
We are extremely disappointed to learn of your experience with our product would like to have this issue investigated by our Quality Assuran... Read more
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BridieGreater Melbourne (Metropolitan), VIC
- 3 reviews
VIP dog roll concerns
My dog loves your food but I'm just curious to know what the actual benefits are of her eating you VIP dog roll? And little concerned that one of them contains garlic?? I thought that was poisonous to dogs?
Purchased in April 2021 for A$7.00.
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EmmaCentral West, NSW
- 23 reviews
- 1 like
Gourmet Chicken
This roll seems to work okay for my dogs. I have particular trouble with finding a food for my Cavaliers sensitive digestion and she can tolerate this in small amounts. Sometimes the roll can be softer then others and so when shopping I feel each individual roll and pick out the firmest one. Great for a budget - feeds two small dogs for a fortnight if cut up into portions then frozen. Seems to defrost okay and better then other rolls we have tried. I like the ingredients and the fact that there is no preservatives. Would prefer to not have soy in the ingredients list. Reasonable all round meal for my dogs.
Purchased in January 2021 at Woolworths for A$6.00.
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Absolute crap now
I have fed my dog's VIP gourmet premium chicken for yrs and now it is absolute crap!! I will never buy any of VIP's products again ! It is nothing but slime wrapped in plastic and it smells foul.
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chrisspinningMole Creek Tasmania
- 9 reviews
- 1 like
sloppy dog roll terrible smell.
It used to be a great dog roll but the last couple of months it has been sloppy and the smell makes you feel sick. Customer service is nil considering the number of bad reviews and all from different states even though the customer service person blamed the store.
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LeeToowoomba
- 2 reviews
- 1 like
Very sloppy and waterlogged
This stuff used to be good but now is full of water and wont even stand up in the fridge like it used to. The moisture leaks out of it all through the fridge and I now have to put it in a bowl to catch all the liquid coming our it. Very sloppy. I can get canned food that is better than this.
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My dog loves this
My dog loves this but lately i have had bad rolls smells terrible and is sloopy but not out of date very dissappointing
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Gave my dog very sick never again
Crap food never feed to your dog. He suffered all night. Why would you produce a product that is worse than tin food. Failure on you to even sell this trash.
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Find out how V.I.P. Petfoods Dog Rolls compares to other Dog Foods
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Maurice BSydney
- 5 reviews
First and last time I but VIP dogroll
Came home from supermarket last week with 4 rolls of VIP dog sausage. It was horrible ! all sloppy and not at all like any dog roll I had bought before. I will avoid this product in future .
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Alissa
- 23 reviews
VIP MEGABITE- be careful if your dog has sensitivities to allergens
My husband came home with a new dog roll on friday and i noticed persistant scratching sat,sunday (didn't think much of it)I Bathed him and i noticed he was still irritated and not himself. Hot spots started to develop under his arm and his face. I Continued feeding him the roll at night until Tuesday. After this he then went off his food altogether. Wednesday his eyes were swollen from all the scratching it looked like he had been in a fight and was vomiting clear phlegm. Thursday morning i took him to the vet who said it would be an allergic...Read more
reaction to something he ate. This is the only thing new in his diet. Looking at ingredients i saw it has garlic, and he has had a vomiting reaction to garlic before(accidently ate some of our food which had it in it.). Customer service were lovely and took note. Just be cautious of ingredients in any food if you know your dog is sensitive to certain foods.Similar opinion? Write a review on ieatwords.com.au!
Ziggycanberra
Use to be good, definitely now not
I have been feeding my dog this brand for the last year and a half.
The formula has changed and are just foul.
I still had trust in the product until my dog vomited after feeding him which lasted a few hours. Will never purchase this product again and suggest other dog owners to do the same
After reading the packaging on all the chilled dog food they mostly are all from V.I.P petfoods.
Will be going back to making my own and getting fresh from butcher instead of grocery store
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Poor quality. Why?
Have been feeding my dogs this roll for many years & never had any issues until now. The last two were soggy, smelly, greasy on inside & slippery greasy wrappers.
What’s going on?
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Dog food
I have been buying this for my pets for years just opened a chicken and egg no egg and it was just gluggy same as the meat one very disappointed going to another brand sorry.
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Questions & Answers
Doug. Moserasked
How much does a medium size dog require per day in grams
1 answer
Real Pet Food Co.V.I.P. Petfoods
Hi Doug, For dogs that weigh between 10-25kg we recommend feeding between 400g-700g of our VIP Gourmet Chicken dog roll. If you are also feeding other foods you can reduce this amount accordingly.
You may find that your dog needs more or less than what we suggest based of their individual needs.
We hope this helps
Ollieasked
Hi I know the feeding guide is on the roll but I would like an exact amount to feed my 6.8 kilo
Boston terrier
Many thanks
Christine
1 answer
I did the maths for you :-)
The packaging says to feed a 10kg dog 400g per day, so a 6.8kg dog would be 272 grams.
But that doesn't take into account your dog's age, activity, ideal weight, etc., so monitor it carefully.
Cheryl K.asked
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Real Pet Food Co.V.I.P. Petfoods
Hi Gemma, Thanks for your review of our product.
(option 1) or via our website here https://www.vippetfoods.com/en-au/support/contact-us. We look forward to hearing from you.We’re sorry to hear of this unpleasant experience with our VIP Roll and welcome all feedback.
To speak to us directly you can reach us on 1800 732 573 ... Read more