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45 questions from our users

Ollie

Ollieasked

Is there a light low calorie one in this make



1 answer
Natures Goodness
Real Pet Food Co.Natures Goodness

Hi Ollie, Unfortunately we do not have a low calorie dry food in our range, however we do have a Lite & Mature chilled dog roll which can be fed in addition to dry food or as a stand alone diet as it is complete and balanced for all your dogs nutritional needs.
You can head to our website to find out more details: http://naturesgoodnesspetfood.com.au/our-range/chilled-lite-mature-with-roast-turkey-and-steame

Ollie

Ollieasked

Hi can I freeze the dog roll

1 answer
Natures Goodness
Real Pet Food Co.Natures Goodness

Hi Ollie, We recommend storing our rolls in the fridge at 4°C to ensure that they remain in optimal condition to the end of their shelf life.



If the roll is too large for your furry companion to consume within 5 days of opening the pack, you may like to freeze the roll.
When storing frozen, we suggest dividing the rollsinto meal sized portions and freezing these portions individually. We recommend using these frozen portions prior to the best before date of the roll is reached.

Thawing the roll portions is best done in the fridge, and once thawed, we do not recommend to re-freeze. You may notice that after thawing, the roll portions may appear a little soggy, as the natural gels used to create the firm texture, can break down during the freezing and thawing process.

We hope this helps

Rakesh G.

Rakesh G.asked

Hi.. Do you ship the product to India, or is there a website which will deliver the grainfree nutrition Tender Lamb treats to India?



1 answer
Natures Goodness
Real Pet Food Co.Natures Goodness

Hi Rakesh, Thanks for reaching out. Unfortunately this product is not exported to India.

Delma

Delmaasked

Has there ever been a recall on any of this companies products

1 answer
Wicked1
Wicked1

Not to my knowledge

Gail S.

Gail S.asked

since having the Natures goodness tender lamb with rosemary my pup has been throwing up froth and she hasnt done this before and everything else has been excluded. she seems happy enough and not showing signs of illness just throwing up

1 answer
Wicked1
Wicked1

My dog had a seizure from this food. Please avoid it. Hope your pup is ok.

Julia

Juliaasked

Does this product have any corn product in it? I.e. corn oil or corn kernel?

No answers
Bronwyn M

Bronwyn Masked

I just received a new 20kg bag of the chicken with duck and garden vegetables. When I opened the bag it has a mix of very small biscuits and fish shapes mixed in with the usual mix. Has anyone else experienced this with their dry food lately?

3 answers
Bunty
Bunty

No never seen this . Weird!!

Bailey
Bailey

The biscuits are small and round but I have never seen the fish shapes. Maybe you should take them back.

Susan
Susan

Take the kibble back to supermarket, sounds like you got some cat kibble mixed up in the bag,
it does say on the side of the kibble bag, it's 100% money back Guaranteed..

shane18

shane18asked

does anyone know the calories per cup of vip natures own dry dog food?

1 answer
Ami
Ami

Sorry I am not sure how many calories are in each cup but I can try and find out. All I know is the weight of the bags that are sold and the weight of the meat sold in the packets or cans. And because our vet told us to go grain free with our dog we have found it not only cheaper than most products but much better from a nutrion way too :-)

Andrew

Andrewasked

Where can I get the 20 kg bags of grain free and the grain free biscuits. I am in the northern suburbs of Melbourne. With two 40 kg dogs, the 7 kg doesn't last long.

3 answers
karen55
karen55

I don't know. Ring the company for outlets

Kate
Kate

Budget pet products. Free delivery over $50

Andrew
Andrew

Thanks. I'll try there.

deb a

deb aasked

My dog just ate a 7 oz bag of the tender lamb recipe with rosemary flavor treats is there any side effects I should be aware of?

1 answer
karen55
karen55

I'm a customer like you. I wouldn't know, you will have to contract the company or a vet sorry.

kelly050

kelly050asked

I've noticed very tiny feathers in the grain free dog roll, does the roll contain ground up chicks?

1 answer

not whole ground up chickens but yes some feather and grissle is included as this is what a dog would naturally eat in wild if it got its paws on a bird, think about it...do you think a dingo, wolf or wild dog would pluck a bird or scalp a rabbit before eating it...no it would eat it from head to toe. there are much valuable vitamins in birds feathers and cartilidge/grissle that dogs thrive on, in no way should you be imagining birds just being minced into food, the dog food company would be buying say large quantities of byproduct plucked feathers off slaughterhouses after they pluck the chicken or ducks etc that you eat yourself (if you eat meat) also some beak, feet and innards would be included as its good for your dog. buy your dog a while chicken and watch how it eats it (raw!!) for more information or buy it an edible bird still intact with feathers etc...you will see for yourself why it is included in dogfood, its naturally what they would eat!!

Amy

Amyasked

Hi VIP, do you make a PUPPY dry food? Thanks, Amy

1 answer
V.I.P. Petfoods
Real Pet Food Co.V.I.P. Petfoods

Sorry currently we do not make a specific puppy variety but our adult varieties also meet the nutritional requirements for pups and can be fed from about 4 months depending on the breed

JvH

JvHasked

Is the adult vip grain free pellets suitable for 5-month-old canoodles? The supermarket only stocks adult pellets.

1 answer
Doggirl
Doggirl

You would need to check the calcium levels maybe make a note and ask your vet. I do not know the answer . I can only get the adult food here and Missy is nearly 8yrs old.
I cannot speak highly enough of the product as for the first time in the nearly 2 years I have had her she has complete soft healthy coat over the problem area.

n-c-b

n-c-basked

Hello VIP! Can you please answer a question. I have about the Calcium content of your Dry Dog Food. It says that the 2 varieties of Dry have a MIN 1% but I need to know the MAX % of calcium please. I would also like to know if you plan on introducing a puppy variety of the Dry? Thank you.

1 answer
V.I.P. Petfoods
Real Pet Food Co.V.I.P. Petfoods

All our Dry dog food kibbles are formulated to meet the nutritional requirements as set out by AAFCO (the American association of feed control officials) which sets out minimum levels and where necessary the maximum levels required for pet food nutrition. The maximum calcium level in this case is 2.5% on a Dry Matter Basis

Greg

Gregasked

My Chow has hypothyroidism or in fact no thyroid function and is on medication for it but still has the usual fur pulling and chewing due to the yeast condition that got into his skin prior to being diagnosed. Though his tail fur grew back the itching on all other parts of his body remain, worse in wet or humid times and also worse in higher heat in the 30s. We are trying everything we can think of as grain food feeds the yeast condition but nothing else has made a dent in his problem and all we can do is medicate the itch to deaden the spot on his skin and put a shirt on his rear end to help stop chewing.

Will ANY of your products help with this please?

Greg.

1 answer
V.I.P. Petfoods
Real Pet Food Co.V.I.P. Petfoods

We make a complete range of completely grain free and preservative free products under the Natures Goodness range dry kibble, dog rolls, cans and small trays as well as our Paws fresh and VIP branded fresh minces which are also grain free . These should all be available at your local supermarket. We have had extremely positive feedback from many customers whose pets have had similar issues when they changed to this range .

dianne james

dianne jamesasked

Hello can I feed this to a nine week old labrador puppy, do you make this grain free bicuit for cats also,my postcode is 4203,where can I purchaze the 7kg bags from please? dianne.

1 answer
Doggirl
Doggirl

The product is made in Australia and I do not know if they do a puppy one . I have only seen it at our New World supermarket . The bags have adult on them so they could well do a puppy one. Suggest you ask your local new World to get the rep to contact you. Janice Mannex

Lynniemichelle

Lynniemichelleasked

Is natures goodness dog food good for dogs? And will his hair on his rump and tail grow back?

2 answers
V.I.P. Petfoods
Real Pet Food Co.V.I.P. Petfoods

We have had many positive reviews regarding our Natures Goodness range especially with regard to pets with eczema and skin problems while I cant say if your pets will grow back from the other feedback we have had their is a very strong chance it will

mightymidget
mightymidget

my dog's coat got thicker and her one bald spot grew back after a while on Natures Goodness. 1 will never feed my dogs anything else again, even with having to travel to busselton from manjimup to buy the 7kg bags.

Melissa Alatupe

Melissa Alatupeasked

Hi,

I have two small malteses with skin problems. Flaking, itching, comes and goes but seems to really bother one. Told to try grain free wet and dry food. Can you please suggest which of your products? I prefer to give them meat and biscuits, but need help with products.

2 answers
C. Hohn
C. Hohn

Hi Melissa,
I use the VIP grain free variety dry food and also the canned food and dog rolls. My dogs and cats all seem to love it and do very well on them. My cats have shiny coats and even my oldest dog (14) is much more agile and happy. As I mentioned in an earlier post, I have lost two of my animals to cancer and the vet told me that it stemmed from preservatives and grains in pet foods. I only feed now preservative free and grain free foods. They are more expensive but save you a bundle on vet bills in the long run. Hope this information helps you and your dogs will feel happier soon.
What I also use is organic coconut oil, it is supposed to be very good for itchy and flaky skin, I feed a teaspoon full to my dogs daily and smudge . a teaspoon full twice a week on my cats legs for them to lick. They all love it and it is great for their skin. You can also apply it on the itchy skin directly until it is better but it's best to give internally in the long term.

V.I.P. Petfoods
Real Pet Food Co.V.I.P. Petfoods

Try our Natures Goodness dry food this is grain free and we have had great response from other customers with similar issues to you Also our Natures Goodness Dog rolls are 100% grain and preservative free

Sandy Benfell Wolff

Sandy Benfell Wolffasked

hi i live in the adelaide hills region and am looking for 7 kg bags of the vip grainfree dry dog food .can you tell me where this will be available in or around the hills? rgds sandy

1 answer
V.I.P. Petfoods
Real Pet Food Co.V.I.P. Petfoods

Thank you for your feedback. The 7kg bags are available from the following Woolworths stores in your area CUMBERLAND PARK SM, UNLEY, MITCHAM, NEWTON ARKABA, STIRLING and MARDEN. The 7kg bags are also available in Coles.

Geoff

Geoffasked

Can you purchase it in larger packs than 1.25kg bags?

2 answers
p m foley
p m foley

Here in NZ we can purchase this product in 5kg bags, I assume that it is the same in Australia. I suggest you ask at your usual retailer and also direct to the manufacturer. good luck

V.I.P. Petfoods
Real Pet Food Co.V.I.P. Petfoods

Our Natures Goodness Grainfree Dog food is available in 1.25kg, 3kg and 20kg bags.

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