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Reviews

4.1

91 reviews
5
(53)
4
(16)
3
(7)
2
(10)
1
(5)
  • Build Quality
    4.6 (5)
  • Value for Money
    4.4 (5)
  • Cleaning & Maintenance
    4.6 (5)
  • Suitable for Running Yes (33%) · No (67%)
  • Safety
    4.2 (5)
  • Manoeuvrability
    4.4 (5)
  • Ease of Packing & Storage
    4.4 (5)
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mery

meryAU

  • 6 reviews

Light, compact and comfortable pram

published

We bought the Valco Snap 4, 2 years ago at Bubs Baby. It is easy to open and fold, light to carry and comfortable for your babies and toddlers. I used it forward facing when my baby used the capsule and then back facing. I recline almost horizontally when he is sleeping. The canope is good enough to protect him for the sun. I bought th uv sun shade protector as well. Value for money. Last long. The only thing is that there is not much space to put your shopping bags but it is one of the lighters pram in the market.



Lin

LinMelbourne

  • 6 reviews

good

published

It's super light! It's much easier to handle with, fold them and put it in the boot. The seat part can face two ways. I quite like the design of this pram, it looks fashion. Though this pram does not very large, the baby sit there won't feel the space is small. it is much better if the seat could adjust to flat.

Kath

KathBrisbane

  • 16 reviews

Great pram

published

This pram has been a godsend, it's light, easy to maneuver and has never given me any issues. I love that I can just open it with one hand as I pull it out of the car. I took one star off as if the back has shopping on it then the pram tips when I take my daughter out. Though I guess this is the price I pay for having such a light pram. I've used it for 18 months and still really love it.

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Monzza

MonzzaSydney

  • 3 reviews
  • 2 likes

Great pram - easy to transport

published

Awesome pram as it's really lightweight, great to carry and transport in the car, folds down easily and even fits in the passenger seat of a small car - great for a short trip when you can't be bothered putting it in your trunk or ute. Wheels around very easily and can be pushed with one hand - simple to turn. The only negative point is it's tricky to put things in the basket on the bottom as there's a carry strap dangling in the way..
would buy again!



III

IIISydney

Great pram, just doesn't last very long...

published

It is a fantastic pram. Easy to fold and unfold, great for traveling and for bus/train. It fits in a full car too.
The only problem is it doesn't last very long. After one year the break is stuck so am I! The pram would not move any more.
I left message on the website 2 months ago and no answer and I tried to call them, busy all the time...
I am going overseas and wanted to take the pram and don't really want to buy new one as my kids are almost growing out of it...

3 comments
Valco Baby
Valiant B.Valco Baby

Hi, I am sorry you have been unable to contact us or get through to us. If you would like to private message your phone number to Valcobaby Aus on Facebook I can organise for someone from our customer service team to call you :)

III
III

Sorry, I don't use Facebook.
If you check your own website for customers' enquiries as quickly as bad reviews, then my review would be a positive one...

Valco Baby
Valiant B.Valco Baby

Hi thanks for the feedback but unfortunately that is not my department and I don't have access to that information. I can however help on this site or facebook, if you should choose.

K Cha

K ChaBrisbane

  • 2 reviews
  • 1 like
  • Verified purchase

Great, still going strong 3 1/2 yrs later despite being my main form of transport!!!

published

Positives:
Easy to maneuver
Easy to fold/unfold. Super light.
5 point harness easy to use, can be just used as a lap belt (3 points) if preferred.
Happy with build quality *with exception of the brakes.
Excellent customer service

Cons:
Brakes broke twice, first time was a pain as I was out and about. Second time I knew it was coming (makes a ticking noise when walking) and requested a new one to be sent before it actually broke. Customer service sent them free of charge straight away, must be a known design fault for this batch.

I'm now onto my 2nd child and it's a still going strong. I'd definitely recommend Valco products.

ace26

ace26

  • 9 reviews
  • 3 likes

Perfect stroller for everyday use.

published

We light but sturdy, easy to fold, it has a handle for carrying once folder and a sholder strap (which is awesome if you have to take a few steps and there is no lift nearby).
Construction is good, we bought this replace an old pram as we were travelling to Europe for a month, the best decision.
At at price that doesnt break the bank.

Brakes snapped

published

I have a snap duo. This was a very good pram, lightweight and once you got the hang of it, easy to fold. However. Within a week one of the front wheels snapped off and I had to send a friend to get a replacement ( I don't have a car) and now after 18 months the brake cable has apparently snapped. I can't take my 6 yr old son to school tomorrow because I can't take the twins into town by myself. So what am I supposed to do???

4 comments
Valco Baby
Valiant B.Valco Baby

Hi Phillippa, We are very apologetic that you have had such a negative experience with your pram. As per telephone conversation with our customer service, a new brake will express posted and should arrive by tomorrow.

Philippa
Philippa

I'm grateful it's been so quickly responded to. Now let's see if it's as easy to replace as I was told! Fingers crossed ...

Philippa
Philippa

Replacement part received the day after I got in touch and customer service walked me through the steps to replace it, which was not difficult but did need a bit of effort. Can't fault customer service - thank you!

Sandeep

Sandeepsydney

  • 3 reviews
  • 2 likes

Highly recommended!!!

published
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Wobbly rickety pram/unstable wheels

published

I had a friend recxomend me this pram, being a first time mum I was taking any advice on prams ect. I found this pram to be way to rickety/wobbled way too much any bump was a major thing. The wheels are cheaply made too. I ended up getting a steelcraft strider compact and was the smoothest pram

Karina

KarinaVictoria

  • 6 reviews
  • 3 likes

Can't fault it

published

Very light weight,especially good if had/having c section, folds down compact, suitable from birth, easy to unfold and fold up, easy to manoeuvre, have an easy Rider that quickly attaches to back for toddler, great to use and not overpriced, easy to wipe up spills, compatible with capsule, would recommend

Dangerous for children under 2

published

Seat belt causes harm to child's neck even with seatbelt covers on.
Child under 1 can easily get them selves out of the straps even on the tightest setting.
Contact valco regarding my issues and was told it's my error even though baby store I bought from said it was being used correctly.

Renno

RennoAU

  • 2 reviews

Bad wheels

published

Was initially a great pram and more convenient than my bugaboo. However after 18 months the wheels have jammed and get stuck when trying to push the pram forward. Massive pain and very dangerous trying to exit escalators etc. would love to know how to fix as the pram is otherwise in excellent condition And very well cared for

Lightweight, easy steering and fold

published
Loz

LozAU

Wobbly pram!!!

published

I purchased this pram in the grey marle as I loved the Colour and appeared easy to use.
My son is a week old and I am out doing some errands and the pram has a shocking wobble.
Not something I would expect from a $450 pram that had some good reviews.
Not very happy as this is one thing that baby will be using a lot.

2 comments
Valco Baby
Valco B.Valco Baby
Loz
Loz

Thank you. I will take it back during the week.

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TwinsQld

TwinsQld

  • 4 reviews
  • 1 like

Love it. Just what we needed.

published

So lightweight for a full size strong stroller. It pulls a toddler stand on board easily. Decent basket and huge hood with other colours for variety.
Coloured hoods don't block out as much sun as a black hood so we now own both. We use it for 2 year old twins instead of our old big double stroller, one sits, one stands on board equals no fighting while on the go. Happy mum!

JessP

JessPMelbourne

  • 2 reviews
  • 2 likes

Fantastic Pram

published

Good pram but quality lacking

published

Lightweight and easy to manouver and fold up however the brake cable has snapped and locked on twice now (we replaced the whole brake mechanism and it did it again) & fabric gas torn in the under carriage and the back flap so whilst the pram works it looks like its been through the wars as I now have had to ductape the brake in the off position posing a safety risk.

Awesome pram!

published

I have only ever owned this pram so I do not have much to compare it to but I love it! It's so easy, you can fold it down and Pop it up with one hand. It's light weight and easy to turn and push around. My only complaint is the basket (underneath storage part) is very hard to access and is quite small compared to friends prams.

Emmy

Emmy

  • 3 reviews
  • 2 likes

Love it but now stuck due to second child

published

Love the pram easy to maneuver and light!!! But now getting prepared for my second child I've found there's no option for a second seat. I initially thought the Joey seat was compatible - you also have no option for a capsule and seat (even the ride on ones) regret buying now...

1 comment
Valco Baby
Valco B.Valco Baby
See all Valco Baby Snap 4 reviews

Questions & Answers

Belma T.

Belma T.asked

Hi, is there any possibility of replacing the compartment under the Snap Ultra 4 pram? It already has micro tears in the fabric even though I haven't been using it for more than three months nor have I had anything heavier than 1-2kg in the compartment. It's so disappointing because otherwise the pram is great.

4 answers
Rachael
Rachael

Yes, if you contact Valco Baby they sell replacement parts, they may even replace yours under warranty given the age of the pram:)

Valco Baby
Valiant B.Valco Baby

Hi Belma,

We're sorry to hear!

As Rachael stated, feel free to reach out to us on [email protected] and we'll be happy to assist you further :)

Belma T.
Belma T.

I emailed the team 2 weeks ago. I still haven't received a reply. It's really disappointing.

Manasa P.

Manasa P.asked

Does it fit in mazda cx9 boot without closing third row?

1 answer
Valco Baby
Valiant B.Valco Baby

Hi Manasa,

Yes absolutely. This is a very compact stroller, even more so when it's folded. You will have no trouble at all :)

K8D

K8Dasked

Is the Snap Ultra Duo Tailormade in Grey Marle (or other if not the Grey Marle) still available? If not, is there a new model available or coming?

1 answer
Valco Baby
Valiant B.Valco Baby

Hi there,

Thanks for your question :)

Yes, the Snap Ultra Duo Tailormade is available in Charcoal as well as Coal Black.

Our newest duo model is the Trend Duo, available in Denim, Charcoal & Grey Marle. However, the seats are not reversible like they are in the Snap Ultra Duo Model.

Get an answer from our members and Valco Baby representatives

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