??!

9 questions from our users

Kate N.

Kate N.asked

My 14mo baby keeps tipping / rocking forward in the valco snap. He thinks its a fun game because the back of the seat doesnt seem to be secured and he is able to lean quite far forward, bringing the entire seat with him. Does anyone else have this problem or have i got a probelm with the set up?



1 answer
Sam
Sam

I didn't have this problem but I did see a tip once for strollers that tip to put leg weights you know the valcro ones people strap around their legs.
And put these around the just above the wheels.


Laura

Lauraasked

Can I use the Valco Snap 3 for a new born?

1 answer
Sam
Sam

Hi yes they also have bassinets available but the pram itself is fully layback


Alleyah K

Alleyah Kasked

Hi there, is the snap a jogging pram?



2 answers
Sam
Sam

Hi no not really
In that it has rubber tyres not inflated.
Hope that helps

Alleyah K
Alleyah K

Thank you :)


Srida

Sridaasked

Does the Snap Sports pack (Air filled tyres) fit the Valco Baby Snap ( 3 Wheeled Stroller). When I checked the product page of Sports Pack, it is mentioned the compatible models are Snap Ultra, Snap 4 and Snap Duo. But In the Snap Stroller page, the accessiories section Snap Sports pack is shown as a compatible accessory. Can some one confirm this please.

1 answer
Valco Baby
Valiant B.Valco Baby

Hi Srida, I do apologise our website is in the process of being updated. The Snap did come with Sports wheels but unfortunately, these are no longer in-stock you may be able to track down some second hand. The Snap 4 Sports wheels are not compatible.




j_crompo

j_crompoasked

Hi can you buy replacement bumper bars?

1 answer
Valco Baby
Valiant B.Valco Baby

Hi j_crompo thanks for the question :) It will depend what the customer service team has in stock for spare parts. If you call them on 03 9581 8000 they will try and assist you.


Nicholas M

Nicholas Masked

I just bought the valco baby snap 3, and once it was assembled I took it for a try out on our floorboards, and it has a distinct wobble.
I tried on the carpet and then again on the floor boards not pushing vigorously, just a slight push and it wobbles incredibly bad.
I took it apart and tried again and still the same..
It is the front wheel that seems to be the issue. Is it a normal thing for this pram? Or is it defective because I'm unable to use it with my baby.
Thanks

2 answers
RATK
RATK

I cant say i had that problem. I would contact them, you may be missing a small part or something.

Valco Baby
Valiant B.Valco Baby

Hi Nicholas, sorry for the delay in response :) If you would like to contact our customer service team they will be able to assist you with this over the phone. Our phone number is 03 9581 8000


samsyd8

samsyd8asked

What is the difference between the Snap and Snap LX? Thanks

1 answer
Valco Baby
Valiant B.Valco Baby

Hi Samsyd8, the Snap LX comes with a removable hood you can choose the colours for and an adjustable footrest when compared to the older Snaps. There are only limited colours available in the hoods and the Snap is now with an adjustable hood, so there was a different previously but this is getting smaller.


Hayleylouise

Hayleylouiseasked

Does the valco snap 3 come with any extras like a cup tray, rain cover ect.
Does it face forward and rearward ?
What age does it go upto ?

2 answers
Masha
Masha

No extras included. Needs to be purchased separately. Fwd facing only. We started using it once our son turned 1 but the material is very slippery so he keeps sliding sideways or downwards.

Valco Baby
Valiant B.Valco Baby

Hi Hayleylouise, thanks for your questions. No the Snap does not have a reversible seat, it is only forward facing. You can get universal accessories to fit such as the cup holder, there is also a snack tray, mirror mesh and storm cover that will fit this pram. The pram is from newborn up to 20kg.


tania

taniaasked

How do you fold it down

3 answers
BrookeMac
BrookeMac

Grey button on handle bar and grey snap lock on side of frame, then a quick flick one peice fold down mechanism. Then lift into car. Its super easy once you find the buttons.

BrookeMac
BrookeMac

Grey button on handle bar and grey snap lock on side of frame, then a quick flick one peice fold down mechanism. Then lift into car. Its super easy once you find the buttons.

Valco Baby
Valiant B.Valco Baby

Hi Tania
Please call me on 03 9581 8015 and I can email you the instructions
Regards
Valco


Get an answer from our members and Valco Baby representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.