As of March 26th, 2018 until July 1st, 2022, Ventura Homes is offering the choice of a $100 Bunnings gift voucher or $100 Coles/Myer voucher, to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
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WA, Perth Metro, WA, Bunbury, WA, Busselton, WA, Margaret RiverReviewer Photos & Videos
Jagrati B.Perth, WA
- WA, Perth Metro
- Verified customer
Big thanks to Ventura
We collected keys to our beautiful house on 8th April 2020. We could not be happier with our house.
Big big thanks to entire Ventura team for turning our dream home into a reality with such perfection, all while meeting a tight timeline for our building completion.
The efforts from Chad, Marc and entire construction crew has been commendable. Fiona our client liaison officer was fabulous and so easy to communicate with.
Special shout out to Patrick and Lauren, we are so glad that we met you right in the beginning. Your knowledge regarding al...Read more
1 comment
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Lydia B.Perth, WA
- WA, Perth Metro
- Verified customer
Excellent experience so far
Ventura Homes was the first builder we spoke to, and we were very impressed with New Home Consultant, Clint Joy. There was no pushy sales talk; he took a genuine interest in what we were looking for and the lifestyle we wanted to create, without overextending our budget. We were also very taken with Ventura's build quality, fixtures, and finishes which provide good value for money.
Wondering if this was all too good to be true, we continued on our research journey, looking at other builders and speaking to their consultants. Many display villa...Read more
ges and conversations later, our initial thoughts were confirmed - Clint and Ventura were the right home building team for us. Clint helped us find a fantastic lot of land and translated our house dreams into a great design. Finance Broker, Yasmin has also been super helpful. Both are very professional, accommodating, and responsive. Nothing has been too much trouble. Thanks, guys. We're now looking forward to pre-start and beginning construction. Keep up the great work! ~ Lydia & Martin1 comment
Ventura H.Ventura Homes
Hi Lydia & Martin,
Thank you very much for your kind words! We are so glad that Clint and Yasmin were able to combine your dream and your budget to create a design that you love - now we just can't w... Read more
ait to make it a reality for you. Especially that recessed ceiling in your media with the light trough - it's going to be magical!Similar opinion? Write a review on ieatwords.com.au!
Taleisha-Jade C.South West, WA
- 2 reviews
- WA, Bunbury
- Verified customer
We have absolutely loved building through Ventura! All the staff were always helpful, supportive and knowledgeable!
The build was always managed well and we were kept up to date with everything.
Any issues were dealt with promptly and professionally.
We may have spent slightly over our budget, however, we love the final product.
Our only constructive feedback is the painting did not meet our expectations or Ventura Standards.
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The reviewer stated that an incentive was offered for this review
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- WA, Perth Metro
- Verified customer
Great service!
We couldn't be happier with the sales service provided by Simon Mort. He helped us custom design our house and made the whole process relatively straight forward even though we were residing in Brisbane. We found he has a wealth of knowledge, and he made many design suggestions which we incorporated in the plan. He was quick to respond to emails, and happy to discuss and clarify more complicated design aspects over the phone. If he didn't know the answer to our question, he would find out from the relevant person at Ventura with expertise in that design aspect.
This gave us great confidence in Simon, and knowing he was mindful of our budget made the custom design of our house stress free.
1 comment
Ventura H.Ventura Homes
Hi Clinton,
We are so pleased to hear about your positive experience with Simon - he is a great asset to our team! Thank you for taking the time to let us know!... Read more
Wishing you all the best on the rest of your building journey and we are confident the rest of the team will continue their amazing work. All the best! The Ventura Team.Similar opinion? Write a review on ieatwords.com.au!
K and JPerth, WA
- WA, Perth Metro
- Verified customer
1st Build Sub-Division
1st Build - Sub division Owner Design.
We initially payed $3000 deposit with a well known builder, stating that as long we felt you are being honest we were happy to continue. They weren't....
The second appeared to be going well so we paid their $1500 deposit.....
It was by chance that we bumped into Simon Mort over the Xmas period locking up a display home. I explained our scenario to Simon, feeling he may be just another sales rep after business, mentioning that we were close to signing off with our second choice builder and all appeared wel...Read more
1 comment
Ventura H.Ventura Homes
Hi K+J,
Third time lucky! :)
We are delighted Simon was able to turn things around for you. He certainly is a wealth of knowledge and he really knows how to optimise a block! ... Read more
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ESWAR KARADAPerth, WA
- WA, Perth Metro
- Verified customer
Fantastic !!!!
We are very pleased and happy that Ventura build our home. They came across very professional with emotional touch in their interactions and dealing.
Our house consultant Justine James was always available when need and supported till the hand over. It was a great pleasure to have Justine James as our consultant.
We will not have any hesitation what so ever to build another home with team Justin James, Danna Shaw,Marc (site supervisor) and team Ventura
1 comment
Ventura H.Ventura Homes
Hi Eswar,
Thank you for your kind feedback, we are delighted you have enjoyed your building journey with Ventura and we will be sure to pass your positive feedback onto Justin, Danna and Marc!... Read more
We hope you enjoy your brand new home! Happy Building! The Ventura TeamSimilar opinion? Write a review on ieatwords.com.au!
Paul
- 2 reviews
- WA, Perth Metro
- Verified customer
So far so good.
So far, Ventura Homes have justified our decision to sign with them. Sales person, Rob Blundell, was by far the most proactive with our home ideas. He returned to us, a beautifully drawn house plan and we cant wait to begin construction. It's the little things that count, like returning emails, calls and making subtle changes, as well as, arranging meetings around our work life. Nothing has been a problem. Pre-start was also a great experience with professional staff and modern showroom. Thanks guys, keep up the good work!
1 comment
Ventura H.Ventura Homes
Hi Paul,
We are so pleased you are enjoying your building journey with Ventura, Rob is a great asset to our team, and he really knows how to optimise home designs!
... Read more
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Gerri HSouth East Queensland, QLD
- WA, Perth Metro
- Verified customer
Fantastic building house planning experience!
Kelly Greig - Ventura Homes
She is extremely knowledgeable about the build process and provides fantastic guidance on utilising space efficiently in line with current building trends.
She is honest and transparent throughout the Pre-Construction process e.g she explained the contract, the costings and the build timeline. She was flexible with her time and very dedicated to resolving any problems regarding design changes.
1 comment
Ventura H.Ventura Homes
Hi Gerri,
We are delighted how highly you regard Kelly's service and knowledge - she really knows her stuff!... Read more
We look forward to seeing your final design come to life! Wishing you all the best as you continue on your building journey with our team. Happy Building! The Ventura TeamSimilar opinion? Write a review on ieatwords.com.au!
RohanPerth, WA
- WA, Perth Metro
- Verified customer
Fantastic !!!!!
Simon Mort has been completely upfront and honest with costs, concepts and designs. Exactly what you want, nothing hidden and everything was exact so we knew exactly what we were in for. After a few meetings a fantastic design was made up by Simon incorporating everything we asked for plus more and we couldnt be happier with Ventura and in particular Simon. Highly recommend
1 comment
Ventura H.Ventura Homes
Hi Rohan,
We are so pleased to hear about your positive experience with Simon - he is a great asset to our team!... Read more
Wishing you all the best on the rest of your building journey and we are confident the rest of the team will continue their amazing work. All the best! The Ventura Team.Similar opinion? Write a review on ieatwords.com.au!
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TraceyPerth, WA
- WA, Perth Metro
- Verified customer
Great experience!
We werent sure if we wanted to build again and were less than enthusiastic walking around display homes. Until we met Simon Mort. He listened to what we needed and practically drew our new home on tracing paper in front of us. We walked away feeling confident and most importantly, excited about the prospect of building again. We met with Simon several times and found him to be very knowledgeable. He was honest about all costings ( we had no nasty surprises at contract time) and went out of his way to make our experience a good one.
Since then ...Read more
1 comment
Ventura H.Ventura Homes
Hi Tracey,
We are so happy Simon helped make this such an enjoyable experience for you both! He really is amazing at whipping up plans - he really knows his stuff!... Read more
And now you are over to the fun part, picking your selections! Hedy can really make your rooms come to life, we can't wait to see the end result! All the best with the rest of your building journey, and thank you again for taking the time to leave your feedback. Happy Building! The Ventura TeamSimilar opinion? Write a review on ieatwords.com.au!
Yvonne GPerth, WA
- 2 reviews
- WA, Perth Metro
- Verified customer
Very good build ...BUT
First up, our home is amazing, the build is a high standard and we love it. Here comes the part that you may not want to hear Ventura. It is nine months since our home has been finished and we are still waiting for items identified prior to hand over to be attended to. The sales process was filled with Ventura errors and promises which should not have been made, as we were disappointed when they were did not eventuate. The salesman said anything to get a sale which left us unsatisfied with the sales and contract process. We were hesitant go...Read more
ing into the build process but ended up delighted with Doolan and Chad, these two gentlemen changed our opinion of Ventura. The attention to detail and knowledge together with their support to us through this period was first class. Chad took over the management of our build at the very late stages and together with our Client Liaison Manger Belinda gave us a truly professional service ensuring the build quality was kept at a high standard. The regular updates and documentation of the build and variations was excellent. Post build, there are minor items that we just want repaired and our home finished. As some of these are items were identified at the pre handover inspection (9 months ago) our patience is gone. We gave Ventura our list of items to be repaired for our 6 month inspection two months ago, and we are still waiting for repairs to commence. 18 Mayember 2022 - Update Four trades have come to complete repairs. Two said they couldn't do the job and wriggled out of it for one excuse or another eg: one would not take responsibility for the artificial turf being damaged and he said the job was not worth it for him, if he did damage the grass as it is was a large area to replace. Gutter guy came to look at gutters overflowing from the top, he decided it was due to a small amount of sand in the gutter and did not want to look into it further. I admit it was a hot day to be climbing around on the roof (39 degrees) but 100grams of sand would not block a gutter and make it overflow from the top. One did not complete all the items on the work order because Ventura made errors in the work order and it did not belong to his division of the company and Ventura would need to raise new work orders. Good news one person did arrive to complete a job they were given. The success count is 1 out of 4.3 comments
Ventura H.Ventura Homes
Hi Yvonne,
We are pleased you are happy with the quality of your build. We will pass this feedback onto Chad and Doolan - they are very passionate about delivering the highest quality on every home they build for our clients.
... Read more
Thank you, I thought Doolan no longer worked for Ventura? Can you escalate my concerns to anyone other than the maintenance team as I don't have confidence in their ability to get a job completed efficiently.
Ventura H.Ventura Homes
Hi Yvonne,
Absolutely - I raised this with our Building Manager as soon as I received your feedback. Both our Client Relations Manager and our Building Manager are across this, I believe Chad is also due out to attend your site this week.
... Read more
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Samantha GulliverPerth, WA
- WA, Perth Metro
- Verified customer
Amazing Service, Amazing Salesman and Customer Service!!!
We had obtained a large block of land but were undecided on a builder. We spent quite some time looking round a range of different builders and had narrowed it down to 2, them being Ventura and Homegroup WA. My husband absolutely loved Ventura while I was more leaning towards Homegroup WA. Our first experience with Ventura was when we went and visited a show home located in Eglington and thats where we met Clint.
Clint was so professional in his initial interactions with us. We were honest with him in terms of the fact we were interested in a...Read more
nother builder as well, however this didnt deter him in the slightest. We explained what we were looking for as the layout we were seeking was quite unique. Clint then liaised with us over the course of 2 weeks to get a design drawn up and kept us in the loop of every stage. We then arranged to meet him at the showroom where he presented us with our design and showed us round. It was at this point that my husband fell in love with Ventura (and Clint I think!) and we were at loggerheads for over a week. During this time Clint kept checking in with us to see if we were happy with the design etc, I was honest that I wasnt completely sold on the idea as it didnt quite include what I had envisaged. He then took timeout of his weekend on a Saturday to meet us in the showroom and show us round again and sat down to redo the drawings so that it would cater for my requests in terms of my dressing room. This was the point that I succumbed to his charms (not in a creepy way) but agreed with the hubby that I thought we should go with Ventura. We were so impressed by his customer service and his willingness to make sure that we got everything right and we were completely happy. Ill be honest I am quite a control freak, so after we had signed the initial contracts I asked him for a list of all the show homes Ventura had, and explained that I would be visiting them over the next few months so I could ensure that I had included everything in the design. I wanted to make sure that the design was absolutely perfect and I had thought of everything. I figured that, that would be it from him (you know what salesman can be like), but to my surprise he even offered to help us out and accompany us round to the show homes. My hubby and I took the day off work and we meet Clint who then went and opened the show homes outside of viewing hours and walked us through making his recommendations of what would look good etc. This level of customer service was way above what we expected and we were really grateful for him taking the time to do this for us. I would also like to mention that I think he should add couples negotiator to his resume. The poor guy found himself in some awkward situations where me and hubby were arguing about designs on multiple occasions but he managed to find a resolution that worked for both of us whilst not taking sides, which I know can be very difficult. Ventura is extremely lucky to have a guy like Clint as if it wasnt for him I dont believe we would have gone with them, it was down to his customer service that we decided to go with them. Clint was not just a salesman for helping us with our home but I truly believe hes the sort of guy we would like to stay in contact with and invite over for a beer and bbq in the house that he has essentially designed from scratch for us. Thankyou Clint helping us find our dream home, Im really looking forward to it progressing to build stage and celebrating with you with a steak and a beer once were in!!!!1 comment
Ventura H.Ventura Homes
Hi Samantha,
Thank you so much for sharing your lovely feedback on your experience with Clint! It's just fantastic to hear how helpful he has been to you, and how much he has guided you on your build... Read more
ing journey! We sincerely value this feedback, and we can't wait to share it with Clint and the rest of our team, what a glowing review!!Similar opinion? Write a review on ieatwords.com.au!
Kate D.Peel, WA
- WA, Perth Metro
- Verified customer
Wow Wow Wow
After deciding to build our dream house, we were on the search for the perfect builder. We had a couple of builders in mind but thought we would look at others to just to get a feel fro what was around. Our search stopped after we walked in to Ventura!
Kelly Greig, our sales consultant, was a dream to work with! She made everything simple and nothing was too hard. She changed designs for us, to customise it to our requirements and priced up every single thing we questioned (no matter how small or extravagant). After we worked it all out we m...Read more
1 comment
Ventura H.Ventura Homes
Hi Kate,
We are delighted you have enjoyed your journey so far and we can't wait to see it finished and styled!... Read more
It's great to hear how helpful and creative Kelly has been guiding you through your building journey, and customizing you home exactly the way you want it! Wishing you all the best as your home comes to life over the coming months. Make sure you send us a pic when you move in! All the best! The Ventura Team.Similar opinion? Write a review on ieatwords.com.au!
- WA, Perth Metro
- Verified customer
Best in the Busness - New Homes Consultant Kelly Greig
If you are looking for a new home then you have to start with Kelly Greig from Ventura.
I have built a few homes over the years with various builders and have experienced all the sales consultants you get you in the door by promising you the world but once you have given your deposit don't deliver.
Kelly was very different, she is honest and a pleasure to work with, offering great ideas and solutions, but more then happy to address all our requests promptly and saved us thousands of dollars. Best in business. Dont work with anyone else, otherwise you will regret it.
1 comment
Ventura H.Ventura Homes
Hi David,
Thanks so much for your glowing review! We are so happy you've enjoyed your journey so far and we'll make sure we pass your kind words onto Kelly - isn't she great! #noregrets! ... Read more
Wishing you all the best on the rest of your building journey and we are confident the team will continue their amazing work. All the best! The Ventura Team.Similar opinion? Write a review on ieatwords.com.au!
RishPerth, WA
- WA, Perth Metro
- Verified customer
Amazing people and great service
We had a great service from Jamie Lopez as he walked us through the quotes and provided us alternatives to suit our budget and specific needs. He made it so easy!
Pre start was smooth and attended to our requests and was quick. They were open to changes and had a wide range of choices.
The company overall provided excellent service so far we had an amazing experience.
Will recommend to families and friends
1 comment
Ventura H.Ventura Homes
Hi Rish,
Thank you for taking the time to drop us a review!
We are delighted you've enjoyed your journey so far - Jamie is awesome!... Read more
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Paula8445Perth, WA
- WA, Perth Metro
- Verified customer
Ventura - What a Team!!
Thank you Ventura for making it easy for us. Right from the beginning, great design, great pricing, our expectations were well managed. The design flew through the contracts stage and pre start stage. Few issues with a tricky council that were dealt with well by their pre-construction team. Slab went down with no issues and we were on holiday at the time!! Our site supervisor was very good. His attention to detail was suburb, communication was great and we met him several times throughout the build. We hear that all of the Ventura site supervis...Read more
ors are the best in the business. I recommend this builder to anyone who wants a no fuss exciting building experience. This house although was quite cheap, certainly doesn't look like it and its something me and my husband have grown to be very proud of. Then quality rivals a million dollar build. We need to thank admin manager [name removed], interior design [name removed], client liaisons [name removed] and [name removed], construction managers [name removed], [name removed] and [name removed] and finally our amazing site supervisor [name removed]. Outstanding work, thank you all. Already signed up on the next one!!1 comment
Ventura H.Ventura Homes
Hi Paula8445, Thanks so much for your glowing review. We are so happy to hear you had a great journey from start to finish and we look forward to helping you with your next build!
Kind regards, Teresa
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kaijiehiiPerth, WA
- 2 reviews
- WA, Perth Metro
- Verified customer
Overall good builder
We went with Ventura even though they are not the cheapest as we loved their designs the most. As any builder, all displays are in tip top shape and so is Ventura so that was not a factor in us choosing them. Salesperson was lovely and a joy to work with. No issues with contracts or pre-start. Every single pricing is transparent and open. Price agreed upon during contract signing was the price I paid at the end.
The build started off great. Great quality in the work however slowed right down in the middle of the build. I wasn't happy with the...Read more
delays however did not want to rush them as I was happy with the build quality so far and do not want to compromise the quality for the sake of a few months. Overall the build time was 1 year and 4 months for a double story. Maybe in hindsight I should have mentioned the slow progress halfway through to the office as my building supervisor was changed out of the blue after that and the progress started happening after that. Noticed that a few trades used during the build are Ventura preferred trades that worked on their display home so I had no complaints on the quality of the build so far. Overall I am happy with Ventura. Few small problems but was all resolved and there wasn't anything difficult I had to experience. I would build with them again.1 comment
Ventura H.Ventura Homes
Thanks for your review kaijiehii, congratulations on your new home. We are very happy to hear you had a good experience building with us and that the quality met your expectations. We look forward to ... Read more
assisting you again in the future. All the best settling in, TeresaSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Sim Man Y.Perth, WA
- 2 reviews
- WA, Perth Metro
- Verified customer
The build quality is decent, but
We started the process dealing with Ventura Homes in late 2017, it took a little while about 7 months to complete all the paperworks to get us to the building process due to turnover of staff. However, the building process was very fast, there isn't much issue so far other than settlement cracks, and there was a leak in the tiled roof which has been fixed. We have been living in the house for 7 months now and are enjoying it. When dealing with Ventura, we were not quite happy with the fact that the salesperson drew a design as per our request k...Read more
nowing that the council wasn't going to approve just to get us to sign the contract, as a result we had to have the rooms size reduced. This has made the depth of the water tap to the bath tub positioned at the end of it deeper, and this was not rectified on the plan, so we now have this water tap and mixer that are so deep and difficult to reach. We had made some amendments to the plan, so had been charged extra for these hoeever the final cost was still within our budget. Also the waiting time for getting items attended to at the end of the 6 months maintenance period is a bit long but the inspector did mention it so was okay. I was offered a $100 bunnings gift voucher for writing a review here, so will see whether they will mail me the voucher. I have to say Ventura Homes services are quite average as I've heard worse. Finally, I was satisfied dealing with my construction supervisor, the Admin manager Lisa and the inspector Michael and most tradis I've met on-site.1 comment
Ventura H.Ventura Homes
Thanks for your review Sim Man Y,
We appreciate the feedback. Please contact the office to let us know who you are so we can arrange your voucher.
Kind regards,
Teresa
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BT1200sPerth, WA
- 2 reviews
- WA, Perth Metro
- Verified customer
Do Your Due Diligence
We signed a Preparation of Plans Agreement on 25/04/19 however we did not receive the plans within the 60 day period as per the agreement and what we did receive after this date was incorrect.
The Contract Quotation that we did receive did not include any allowance for scaffolding (even though it was a 2 x storey build) and the builders margin quoted on the contract was 33% which we considered grossly excessive. We were also presented with Special Conditions Annexure-Amendments to the HBCA Lump Sum Building Contract containing multiple changes ...Read more
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David M.Perth, WA
- WA, Perth Metro
- Verified customer
excellent service great team work
Stu and Steph did an awesome job helping us to design our new house. They seemed more excited than us. We came to them with vague ideas and random plans. They took it away and came back with a great design, not quite what we wanted but back and forth till it suited us. When the cost was getting beyond our budget they help us to sale back without compromising on the plans.
Well done guys
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Questions & Answers
Joeasked
I like to know about the building timeframes for single storey house.
PPA sign to contract
Contract to prestart
Council approval
Slab
Handover
1 answer
Ventura H.Ventura Homes
Hi Joe,
Thanks for getting in touch.
The building process and associated timeframes can be a little complex, but our New Homes Consultants can help you out. Our Team can be contacted on 9241 1500 if you’d like to discuss further, alternatively please visit our website and start a Webchat with Jamie.
Kind regards,
Taryn
AliFasked
Can anyone tell me if Ventura offer floor coverings and window treatments as standard inclusions? I'm searching the website and dont see them? Any advice?
2 answers
We didn’t get asked the question when we built with them if we wanted them included or not but I’m sure they have some contact they use and could possibly price that up for you.
Ventura H.Ventura Homes
Hi Ali F, we would be happy to help with your floor coverings, they are currently not a standard inclusion due to the amount of options being available for floor coverings, however we would be happy to discuss with you a solution so you are able to include these into your build. I would be happy to give you a call to discuss more.
Kind regards, Ventura Homes Online Team
Nikki Hasked
Hi all,
We are about to commence a build with Ventura.
Im just curious to know what the average time is from slab town to hand over? We are trying to get a time frame to allow for the sale of our current home and the move itself (including the work we need to do after handover).
No answers
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Ventura H.Ventura Homes
Hi Jagrati,
Thank you so much for your glowing feedback! We're so pleased we could turn your dream home into a reality for you - we're big fans of your massive dressing room and the stunning feature stone on your elevation.... Read more
We will be sure to pass your positive feedback onto Patrick, Lauren, Chad, Marc, and Fiona! All the best! The Ventura Team