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Reviews

4.0

441 reviews
5
(217)
4
(123)
3
(25)
2
(23)
1
(53)
  • Build Stage
    • Post-Construction (28)
    • Pre-Construction (12)
    • Mid-Construction (1)
  • Customer Service
    4.6 (34)
  • Site Admin
    4.6 (22)
  • Timeliness
    4.2 (25)
  • Structural Integrity
    4.5 (20)
  • Plumbing & Waterproofing
    4.6 (19)
  • Electrical & Lighting
    4.4 (18)
  • Flooring
    4.4 (16)
  • Transparency
    4.3 (21)
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Reviewer Photos & Videos

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Jagrati B.

Jagrati B.Perth, WA

Big thanks to Ventura

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Build StagePost-Construction
Construction End DateApril 2020
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1 comment
Ventura Homes
Ventura H.Ventura Homes
Lydia B.

Lydia B.Perth, WA

Excellent experience so far

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
Construction End DateApril 2021
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1 comment
Ventura Homes
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Taleisha-Jade C.

Taleisha-Jade C.South West, WA

  • 2 reviews

We have absolutely loved building through Ventura! All the staff were always helpful, supportive and knowledgeable!

published

The build was always managed well and we were kept up to date with everything.
Any issues were dealt with promptly and professionally.
We may have spent slightly over our budget, however, we love the final product.
Our only constructive feedback is the painting did not meet our expectations or Ventura Standards.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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Great service!

published

We couldn't be happier with the sales service provided by Simon Mort. He helped us custom design our house and made the whole process relatively straight forward even though we were residing in Brisbane. We found he has a wealth of knowledge, and he made many design suggestions which we incorporated in the plan. He was quick to respond to emails, and happy to discuss and clarify more complicated design aspects over the phone. If he didn't know the answer to our question, he would find out from the relevant person at Ventura with expertise in that design aspect.
This gave us great confidence in Simon, and knowing he was mindful of our budget made the custom design of our house stress free.

Build StagePre-Construction
1 comment
Ventura Homes
Ventura H.Ventura Homes
K and J

K and JPerth, WA

1st Build Sub-Division

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Ventura Homes
Ventura H.Ventura Homes
ESWAR KARADA

ESWAR KARADAPerth, WA

Fantastic !!!!

published

We are very pleased and happy that Ventura build our home. They came across very professional with emotional touch in their interactions and dealing.
Our house consultant Justine James was always available when need and supported till the hand over. It was a great pleasure to have Justine James as our consultant.
We will not have any hesitation what so ever to build another home with team Justin James, Danna Shaw,Marc (site supervisor) and team Ventura

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2022
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1 comment
Ventura Homes
Ventura H.Ventura Homes
Paul

Paul

  • 2 reviews

So far so good.

published

So far, Ventura Homes have justified our decision to sign with them. Sales person, Rob Blundell, was by far the most proactive with our home ideas. He returned to us, a beautifully drawn house plan and we cant wait to begin construction. It's the little things that count, like returning emails, calls and making subtle changes, as well as, arranging meetings around our work life. Nothing has been a problem. Pre-start was also a great experience with professional staff and modern showroom. Thanks guys, keep up the good work!

Customer Service
Build StagePre-Construction
1 comment
Ventura Homes
Ventura H.Ventura Homes
Gerri H

Gerri HSouth East Queensland, QLD

Fantastic building house planning experience!

published

Kelly Greig - Ventura Homes
She is extremely knowledgeable about the build process and provides fantastic guidance on utilising space efficiently in line with current building trends.
She is honest and transparent throughout the Pre-Construction process e.g she explained the contract, the costings and the build timeline. She was flexible with her time and very dedicated to resolving any problems regarding design changes.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Ventura Homes
Ventura H.Ventura Homes
Rohan

RohanPerth, WA

Fantastic !!!!!

published

Simon Mort has been completely upfront and honest with costs, concepts and designs. Exactly what you want, nothing hidden and everything was exact so we knew exactly what we were in for. After a few meetings a fantastic design was made up by Simon incorporating everything we asked for plus more and we couldnt be happier with Ventura and in particular Simon. Highly recommend

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
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1 comment
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Tracey

TraceyPerth, WA

Great experience!

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Ventura Homes
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Yvonne G

Yvonne GPerth, WA

  • 2 reviews

Very good build ...BUT

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2022
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3 comments
Ventura Homes
Ventura H.Ventura Homes
Yvonne G
Yvonne G

Thank you, I thought Doolan no longer worked for Ventura? Can you escalate my concerns to anyone other than the maintenance team as I don't have confidence in their ability to get a job completed efficiently.

Ventura Homes
Ventura H.Ventura Homes

The reviewer stated that an incentive was offered for this review

Amazing Service, Amazing Salesman and Customer Service!!!

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
Ventura Homes
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Kate D.

Kate D.Peel, WA

Wow Wow Wow

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StageMid-Construction
Construction End DateMarch 2020
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1 comment
Ventura Homes
Ventura H.Ventura Homes

Best in the Busness - New Homes Consultant Kelly Greig

published

If you are looking for a new home then you have to start with Kelly Greig from Ventura.

I have built a few homes over the years with various builders and have experienced all the sales consultants you get you in the door by promising you the world but once you have given your deposit don't deliver.

Kelly was very different, she is honest and a pleasure to work with, offering great ideas and solutions, but more then happy to address all our requests promptly and saved us thousands of dollars. Best in business. Dont work with anyone else, otherwise you will regret it.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Ventura Homes
Ventura H.Ventura Homes
Rish

RishPerth, WA

Amazing people and great service

published

We had a great service from Jamie Lopez as he walked us through the quotes and provided us alternatives to suit our budget and specific needs. He made it so easy!

Pre start was smooth and attended to our requests and was quick. They were open to changes and had a wide range of choices.

The company overall provided excellent service so far we had an amazing experience.

Will recommend to families and friends

Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
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Paula8445

Paula8445Perth, WA

Ventura - What a Team!!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
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1 comment
Ventura Homes
Ventura H.Ventura Homes

Hi Paula8445, Thanks so much for your glowing review. We are so happy to hear you had a great journey from start to finish and we look forward to helping you with your next build!
Kind regards, Teresa

kaijiehii

kaijiehiiPerth, WA

  • 2 reviews

Overall good builder

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2022
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1 comment
Ventura Homes
Ventura H.Ventura Homes

The reviewer stated that an incentive was offered for this review

Sim Man Y.

Sim Man Y.Perth, WA

  • 2 reviews

The build quality is decent, but

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2018
See all answers
1 comment
Ventura Homes
Ventura H.Ventura Homes

Thanks for your review Sim Man Y,
We appreciate the feedback. Please contact the office to let us know who you are so we can arrange your voucher.
Kind regards,
Teresa

The reviewer stated that an incentive was offered for this review

BT1200s

BT1200sPerth, WA

  • 2 reviews

Do Your Due Diligence

published
Customer Service
Transparency
Build StagePre-Construction
David M.

David M.Perth, WA

excellent service great team work

published

Stu and Steph did an awesome job helping us to design our new house. They seemed more excited than us. We came to them with vague ideas and random plans. They took it away and came back with a great design, not quite what we wanted but back and forth till it suited us. When the cost was getting beyond our budget they help us to sale back without compromising on the plans.
Well done guys

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
Construction End DateAugust 2022
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Page 1 of 23

Questions & Answers

Joe

Joeasked

Ventura Homes

I like to know about the building timeframes for single storey house.
PPA sign to contract
Contract to prestart
Council approval
Slab
Handover

1 answer
Ventura Homes
Ventura H.Ventura Homes

Hi Joe,
Thanks for getting in touch.
The building process and associated timeframes can be a little complex, but our New Homes Consultants can help you out. Our Team can be contacted on 9241 1500 if you’d like to discuss further, alternatively please visit our website and start a Webchat with Jamie.
Kind regards,
Taryn

AliF

AliFasked

Ventura Homes

Can anyone tell me if Ventura offer floor coverings and window treatments as standard inclusions? I'm searching the website and dont see them? Any advice?

2 answers
Amanda C
Amanda C

We didn’t get asked the question when we built with them if we wanted them included or not but I’m sure they have some contact they use and could possibly price that up for you.

Ventura Homes
Ventura H.Ventura Homes

Hi Ali F, we would be happy to help with your floor coverings, they are currently not a standard inclusion due to the amount of options being available for floor coverings, however we would be happy to discuss with you a solution so you are able to include these into your build. I would be happy to give you a call to discuss more.
Kind regards, Ventura Homes Online Team

Nikki H

Nikki Hasked

Ventura Homes

Hi all,
We are about to commence a build with Ventura.
Im just curious to know what the average time is from slab town to hand over? We are trying to get a time frame to allow for the sale of our current home and the move itself (including the work we need to do after handover).

No answers

Get an answer from our members and Ventura Homes representatives

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