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Reviews

4.2

82 reviews
5
(62)
4
(3)
3
(0)
2
(4)
1
(13)
  • Product Quality
    4.0 (8)
  • Return Claim MadeYes (4) · No (6)
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Tim

TimPerth, WA

  • Verified customer

Unethical Trading

published

I ordered mirrors and they cancelled the order because they misplaced it. I understand that Australian Consumer laws compiles them to honour the price they advertised rather than cancel the order.

Unhappy

UnhappyCanberra 2600, ACT

Solar Panel - 300 Watt

published

Not happy with this product, I will not purchase from them again. This solar panel can not charge my Deep cycle batteries anywhere near what my 250 Watt panel can. When the company finally replied to my request for assistance, the obligation was placed on me to test the output of the unit. I am not an electrician, nor do I have the equipment. I intend to look into my rights at ACCC

Product Quality
Return Claim MadeYes
David

DavidLaunceston, TAS

  • 5 reviews

Avoid this dishonest company

published

This seller is to be avoided especially through eBay, seller is very dishonest trys to slyly charge postage on Items clearly listed with free postage, even after seeing proof of this the seller is still very rude and very dishonest and continues to respond rudely even when they are clearly caught out, have tried to get to contact a manager as I'm not sure if Ken is really in a position to be replying with such unproffesionalism and I am happy to provide all corrospondance of this poor experience,
I myself was looking to purchase other items from a different site until I realised that it was this seller but I will definently never purchase from them again,

Return Claim MadeNo
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David

DavidNortheast, VIC

Lights

published

This company is great to deal with .
I have purchased a number of lights and Anderson plugs from Vic Offroad and their products are great .
All our lights have alot of use and haven't let us down .



Return Claim MadeNo
Cubber

CubberMetropolitan Adelaide, SA

  • 3 reviews

Great service more than once

published

I bought a couple of flexible solar panels and one arrived with a dent in the surface of the panel. It still worked but was down a SMALL bit compared to the other so they replaced it very quickly.
Bought a folding panel and fast delivery so all good there too.

Product Quality
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review

Richard W.

Richard W.Perth, WA

Perfect lights. Just what I needed

published

The perfect deck lights for my boat. And the come in a pack of 10 for a great price. I tested a few before I mounted them and the light output is. Perfect.

Product Quality
Return Claim MadeNo
Rikki R.

Rikki R.Southern and Hills, SA

  • 2 reviews

Perfect every time

published

Can not fault, good price service and quick to dispatch. Can't ask for more!.... Well now that I said that they could have mega discount 75% store wide but only on the days that end in day!

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Terrific service

published

Great products at competitive prices, Fast Delivery, Fantastic after sales support.
I am a Regular customer repeat customer. Staff and I all look forward to the new products which come on line.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

ian

ianPerth, WA

  • 3 reviews
  • 3 likes

top seller

published

Every thing I,ve bought from this company has been exactly as they have claimed Delivery has been on time and packaging perfect I can and will buy from this company again

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Tim

TimPerth, WA

  • 3 reviews
  • Verified customer

Now rectified with a New replacement

published

I had Purchased a DC Master 3000 watt inverter back in October 2018.
This product had failed. I had a little trouble getting a response at first, however I email the Sales email address with my issue, a replacement unit was sent qucikly.
Thanks for replacing this device.
Regards

Product Quality
Return Claim MadeYes
1 comment
Vic OffRoad
VicoffroadVic OffRoad

False advertising

published

I Purchased a light bar through them and they sent me the wrong one, when I questioned this they denied all responsibility, even though I sent photos of my purchase description and the bar I received, it was very clear they mad the mistake yet still will not accept they made a mistake, all I asked for was a refund o exchanged fir correct light, but still denied
The packaging of this item was pathetic, here was a big hole in the box and once I opened all the fittings and bolts fell out as they were not packaged correctly, would not recommend anyone ever purchase from them

Product Quality
Return Claim MadeYes
1 comment
Vic OffRoad
VicoffroadVic OffRoad

Great product

published

Great customer service. Very helpful. From the start to receiving my order. Ordered wrong product, they cancelled the order, then i reordered the right product.

Brn

BrnThornton

No after sales help

published

Beware. Do not buy from this site. I bought a battery 1 year ago that had a 30 month warranty. The battery has 1 dead cell now. I contacted the office regarding the warranty and was just brushed off. Do not buy.

Mick G

Mick GAdelaide

  • 2 reviews
  • 2 likes
  • Verified customer

AGM Battery

published

Vicoffroad prices are great. Battery works well thanks I would recommend checking out the price before buy elsewhere. Hard to find prices there same as Vicoffroad.

great product good price

published

what a good experience,product was what I expected, it was easy to fit, works great good company fast servicI have reccommended to a few of my friends who also like what they got.

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Lyle

LyleCentral West, QLD

  • 2 reviews
  • 1 like
  • Verified customer

Top Product

published

I have bought Three Light Bars, a set of surface mount light two sets of headlight bulbs and accessories... All top quality and at a better price than elsewhere. Quick efficient dispatch and delivery every time.

Brian

BrianKingscli

Prices, Sevice & Freignt Free.

published

Have been dealing with Vic for over a year. Have never had any problems. Goods ordered have all arrived on time and were as advertised. I will continue to buy from them. The free freight is important where it is applicable. Brian Barrett.

Oldfella

OldfellaHunter Region, NSW

  • 12 reviews

Great Prices

published

We are all searching these days for good products with reasonable pricing, VicOffRoad has done this. Go and check for yourself, you will be pleasantly surprised.

setup_one

setup_onemelbourne

  • 2 reviews
  • 10 likes

ALL 5 star reviews HERE ARE FAKE!

published

giving out $50 store vouchers for people to leave 5 star reviews...buying popularity? shame on you do you not have enough happy customers? Or is it so many unhappy ones you need to water them down...

1 comment
Vic OffRoad
VicoffroadVic OffRoad
  • Verified customer

Great products at cheap prices

published

Great products at cheap prices received items promptly and when a problem rectified straight away
Really good to deal with

Page 1 of 5

Questions & Answers

norman t.

norman t.asked

On the 29 October, I ordered product number 391912812289,article paid for on PayPal. Original item unable to be delivered due to Aust.Post delivery vehicle was stolen, Aust Post Claim Number28305821,as previously advised. Matter was resolved through PayPal, you advised replacement would be forwarded, I marked matter resolved, to date you have failed to honour your commitment to me.I forwarded an email to you on 19th,November requesting matter be attended to, howver I have not had a reply. I have paid for the article, a claim number for Aust.Post has been provided, you advised replacement would be forwarded,the matter is outstanding. It would be appreciated if you could attended to this issue A S A P, thanks

1 answer
norman t.
norman t.

My particulars are still the same Postal address 35 Wds Street,Baulkham Hills NSW 2153,thanks

Shane

Shaneasked

Hi just wondering what is the best method of mounting one on your flexible splat panels?
Cheers shane

4 answers
Neilhoh
Neilhoh

Shane, if it is one of new tech, sardonic panels with the wiring behind the pv cells, then care needs to be taken. On the EBay listing for these,, no matter where you buy them, it says not to fix directly into any surface due to heat. That is probably right although if it was on a metal surface that surface might act like a heat sink and actually dissipate the heat that is generated. I also bout same panel, but in a frame with glass, is, same pv cells. The heat build up for them was tremendous too. In fact even though rated at 21.6 v the output was 22.5+ for a while then as the got hot dropped down to sub 21v. Had to return those panels too because many of the pv cells had cracks. This might have contributed to heat. Vicoffroad had no prob giving refund and paying for postage. But none of these people can inspect panels before they send to make sure they're OK. The panels are shipped from warehouse and the seller doesn't actually handle them.
Finally, be sure you don't void their warranty by connecting two together or gluing down. Read description very carefully.

Neilhoh
Neilhoh

Shane, if it is one of new tech, sardonic panels with the wiring behind the pv cells, then care needs to be taken. On the EBay listing for these,, no matter where you buy them, it says not to fix directly into any surface due to heat. That is probably right although if it was on a metal surface that surface might act like a heat sink and actually dissipate the heat that is generated. I also bout same panel, but in a frame with glass, is, same pv cells. The heat build up for them was tremendous too. In fact even though rated at 21.6 v the output was 22.5+ for a while then as the got hot dropped down to sub 21v. Had to return those panels too because many of the pv cells had cracks. This might have contributed to heat. Vicoffroad had no prob giving refund and paying for postage. But none of these people can inspect panels before they send to make sure they're OK. The panels are shipped from warehouse and the seller doesn't actually handle them.
Finally, be sure you don't void their warranty by connecting two together or gluing down. Read description very carefully. I had intended to see a light weight frame for the flexi panels I had and use them free standing, maybe with lightweight aluminium backing to give strength. Frankly, hard to recommend these panels with the issues and not being able to connect without voiding warranty.

Shane
Shane

Thanks for the reply I am mounting it to a aluminium hard top on a boat do you think this will be ok? I was hoping to silicone it directly to this. As the panel comes with no instructions I was unsure how to mount it. Cheers

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