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Exactly what I was looking for, very informative and professional
Emily was a fantastic nurse that was professional, answered all my questions and made me feel comfortable :)
Would highly recommend this place to anyone who is wanting any treatments done. Will be back dor sure
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Ashajean
- 2 reviews
The best of the best
I can't get enough of recommending my friends to go here. The staff are so informative and friendly and always make you feel comfortable!
I feel like they focus more one what is good for you and your skin type without damaging it and giving you the best results.
The prices are reasonable and they always have great sales!
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EmilyTraralgon
Fantastic :)
I have been having treatments with the wonderful and very professional Emily at the Victorian laser and skin clinic for over a year now. I highly recommend Emily and the clinic to anyone. I have received such great service and always look forward to my next treatment with Em :)
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Find out how Victorian Laser & Skin Clinic compares to other Laser Clinics
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PriyankaMelbourne
Not happy with the service
I have been attending my Laser treatment at Vic Laser, Hawthorn for over 9 months now and wanted to share my experience. I have already taken 7 sessions for 3 areas which I had paid for initially, due to an offer that was running last November. I feel it was my mistake booking in sessions before hand based on the first session (which was good).
The problems I had faced so far
- I was not treated by the same person for all of my sessions. With every session a new person was assigned to me and apparently everybody had their own way of treat...Read more
ment. One person would cover the entire area, whilst the other would just do a portion of it. The worst part is, they ask the client which treatment they had paid for - I believe they have a database to confirm what is booked for. I still do agree that they can confirm with the client. But you can't just be asking your client in the middle of a session if another area has to be done as well. I see this more as a relationship with the client and the extent to which they are concerned. I agree they ask how the treatment is progressing. But you cant ask that question just for the sake of it, not knowing which area you are about to cover, considering the fact that you sit your treatment with a new person every other time. Despite raising this with the manager earlier, no actions were taken. Instead, the manager was trying to argue saying that they have the best people in their clinic. I do not get into conclusions with just one treatment. I did take my turn to observe things and I also go for a laser treatment to a different clinic for a different area and the results and service I find there is absolutely good. After spending my $$ for this treatment, I feel bad for being treated like this. It is such a shame and I would never go for more and would not recommend this to any of my friends. Completely disappointed with the service.Similar opinion? Write a review on ieatwords.com.au!
SelmaCamberwell
Convenient, professional and great atmosphere!
I have been attending the Hawthorn clinic for over a year now and am very satisfied with all the treatments I have had done to date by Emily. I love the fact that I can get numerous things done without having to go to other places unlike other clinics I have attended in the past. I highly recommend the Victorian Laser & Skin clinic at Hawthorn to anyone out there interested in treatments. Thank you Emily for always making me feel comfortable!
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Great!
Had an appointment here for a filler treatment. The nurse that treated me, Emily, was very professional as she thoughrouly explained the process step by step and made sure I felt comfortable with everything before moving on. Overall experience here was great! Would definitely recommend Victorian Laser & Skin Clinic at the Hawthorn clinic to anyone out there interested.
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Great Customer Service
Emily at the Hawthorn clinic is so considerate and takes the time to listen and understand any questions or concerns you may have. I was made to feel very comfortable in a very thorough consultation. I look forward to going back and would highly recommend it to all my friends.
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Burns on my face and body very sore for days..burn spots all over my face
I've had been going to the HAWTHORNE CLINIC for 8 years. i Always I have a new girl doing the laser.
the last time i went the machine was on to high
i felt it burning, but i believe she knew what she was doing. once she finished i looked in the mirror i had red spots all in the sides of my face and under my chin...
i have scars all on the side of my face.
After 2 year I still have brown spots on my face and bikini area.
So annoying to see every day. so i gotta wear make up to hide the spots.
NO-ONE has rang me to see if my burns have FADED or any assistants to help me.
they ONLY care about the $1
not the customer
...Read more
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Sam.LMelbourne
- Verified customer
My arm got damaged
When I asked if there was any possible health risk at the consultation, Victoria laser and skin clinic consultant said there was none. Same consultant did the treatment on my arms and I got what one doctor called "inflammation with sign of tissue damage/trauma" and other doctor called "seems to be second degree burn. Possibly a bit deeper. If there was a blister, it would be third degree burn". Both doctors warned to be careful not get infection, and said not to go back to their treatment again.
With disappointment, I seek explanations from th...Read more
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Amazing results
Have had 4 hair removal laser sessions and already notice a huge improvement!
The girls are super friendly and always happy to help. During consults they always take their time, definitly recommend them!
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Sam
- 2 reviews
Satisfied with the treatment
I have been going at Collins street branch more than two years now. i have been treated face and underarms. satisfied with the treatment and happy. Will recommend to my friends and family.
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Highly recommend
The Clinic has a great atmosphere and really fantastic staff who are very welcoming and knowledgeable. I Would highly recommend if looking for permanent hair removal, its quick and effective and very well run! I will defiantly be back again.
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Great!
My consultation with Emily was very thorough, felt very comfortable and looking forward to seeing the results! Extremely quick, safe and well run. Would definitely recommend if looking for permanent hair removal.
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Very professional clinic - highly recommend!
This is a really fantastic clinic. The staff (especially Emily) are very professional, knowledgable and make an effort to make sure you feel completely comfortable. I couldn't recommend Vic Laser clinic enough!
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Highly recommended
This is a very professional clinic and I can't recommend it enough. Emily is always very welcoming and makes her clients feel at ease. I will definitely be back again.
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Amazing!
Emily has been amazing! The treatment is very personalised, and she explained everything that was going to happen and during the treatment. Great results also! Thank you Vic Laser Hawthorn
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Amazing
Great service, laser experience not painful! Emily is a wonderful nurse, always so helpful and vibrant. Clinic is clean and has a great atomosphete. Really happy I found this place!
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RainaMelbourne
Really good service!
The staff at the Mount Waverley clinic are very friendly and professional. The staff go over and beyond their role to ensure we receive a holistic skin care treatment and regime.
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Fantastic!
Victorian laser and skin clinic is a great clinic. They are friendly and accomodating. One of the employees Bridgette, is always on time, helpful, and extremely friendly. I am extremely happy with the professionalism and results I have received from this clinic.
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TERRIBLE!!!!!
collins st branch... TERRIBLE...got burnt marks on my hips which still have not faded after years, and terribly rude receptionists that are just way too arrogant to be sitting there handling calls and appointments.. the rest of the staff have no clue what they do in and out of the treatment room! one word. CRAP! do not go and do not support such an unprofessional business that is treating people like crap and ripping them off!
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