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19 questions from our users

Carmen G.

Carmen G.asked

My vitamix stopped working, what can i do?



No answers
deb

debasked

I have been following Vitamix recipes but am struggling to get same results? My husband attempted to blend a sambal last night and he ended up getting out an old cheap blender (Russell Hobbs) to finish the job. I've also struggled with blending pesto. I had to continually stop the machine and spoon the mixture around. again I got frustrated and gave up after 4 attempts. what are we doing wrong? smoothies no drama, but even ice cream has been tricky. I've had the machine for a month and I'm seriously thinking to take it back because I just don't want great smoothies :(

1 answer
Vitamix
Vitamix A.Vitamix

HI Deb, would you mind contacting us directly at [email protected] so that a customer service representative can assist you more closely.
thanks
Vitamix

JulieXX

JulieXXasked

Would this be capable of mincing cubed chicken? If I purchase a secondhand blender ( unwanted gift ) still brand new in the box, I’m guessing I’m getting no warranty with it ?



1 answer
Vitamix
Vitamix A.Vitamix

Hi, Thank you for your question. The Vitamix Total Nutrition Center can mince cubed chicken. Feel free to call our customer service on 1800 766437 for tips and tricks on mincing chicken.

In regards to the warranty, if the Vitamix you have purchased is brand new in the box and you have the receipt to clarify date and place of purchase, the entitled warranty for your Vitamix Total Nutrition Center will be valid. If you would like to clarify, call customer service on 1800 766437 with the serial number.

Rose Anderson

Rose Andersonasked

Sometimes my smoothies tend to get warm if blended a little to long.
What's considered too long and how can I avoid this problem in the future?

No answers
Marie

Marieasked

I have the white total nutrition machine that i bought about 13 yrs ago.I want to know if there is a smaller jug that i can buy for doing small smoothy drinks? I love this machine but find the jug too big to wash for smaller jobs.I just want a small jug to attach to this machine .



1 answer
Vitamix
VitamixAUVitamix

Hi Marie, thanks for getting in touch with a great question! You can find smaller containers (1.4L & 0.9L) compatible with the Total Nutrition Centre here on our website: https://www.vitamix.com.au/shop/Containers. For purchase information, please give our customer service team a call on 1800 766 437. Happy blending! :)

ab12

ab12asked

Can I make an 8oz smoothie in the 64oz container? Thanks

2 answers
pebblespro
pebblespro

It's not preferred- when I would make smoothies in my 64oz container I would have to add a bit extra liquid to get everything moving in tbe blades and tamper more. If I had extra smoothie I would just freeze and use cubes in future smoothies. I like having the smaller container.

ab12
ab12

Thanks Pebbles

Starbucks

Starbucksasked

My vitamix is 20 years old and I have had amazing service. I was given a large bag of coffee beans that I need to grind. Can this be done regular wet container?

1 answer
pebblespro
pebblespro

It can but, it will scratch your container and possibly stain your container. Coffee grinders are a less expensive alternative PLUS fresh ground coffee is awesome! *You would have to grind a lot to get the blades to work which defeats the purpose of fresh roasted beans. I have a seperate coffee grinder that was under $10 I use for spices too.. I hope this helps! Enjoy your VITAMIX!

Anne

Anneasked

Can I mix flour and cold butter for biscuits?

1 answer
pebblespro
pebblespro

While I've never done it there are a few recipes for biscuits that can be made in the Vitamix. While I do most of my cooking/prep in my vitamix blender I still favor my cuisinart food processor for pizza dough, biscuits, pie crusts and the like. *I might have to try it and see- how it turns out..

K Brown

K Brownasked

How does the Nutrition Centre vitamix work with frozen foods ? I blend a lot of frozen fruit with water but want a blender that can blend 2L worth at once.
Thanks!

1 answer
Vitamix
IsabellaVitamix

Hi K Brown, thanks for your question.

We understand that you reached out to Vitamix also via our Facebook page where we answered this question for you.

We hope you have been enjoying blending in your Vitamix! VM.

sue

sueasked

Hi, is this blender capable of blending dates without being soaked in water first? Really wanting a blender tough enough for making bliss balls with dates and seeds, etc.

2 answers
sophie
sophie

Hi Sue!
Thank you for your question! However, I must honestly say I have never actually made bliss balls with dates in this blender, however, I have made bliss balls with dried goji berries and almonds etc. and the blender has ground them beautifully even thought the goji berries are very firm, if not a bit sticky! The dates are a bit softer so they could possibly blend even better then goji berries. What I have found, however, in making the goji berry bliss balls, is that the very sticky and dense mixture can get stuck under the blade and can be very difficult to clean out as the spatula doesn't reach it. I would imagine this would be the same with a date mixture. you can disassemble the jug but it is time consuming and I have never done it. Adding boiling water and blending it with detergent works but it takes a few tries to come clean. Just some food for thought and sorry I cannot answer your question 100%!

Vitamix
CamillaVitamix

Hi Sue,

Thanks for reaching out to us. Yes, the Vitamix can blend dates without being soaked in water first! If you add the dates in last, the blades are able to blend the lighter ingredients first and then suck down the dates to blend them quickly and thoroughly. If you need any recommendations as to what model would best suit you, please let us know.

Thanks,
Vitamix

Mari

Mariasked

I have a vitamix for home use but I need one for starting my own smoothie shop soon. Can you suggest which one is the best? Also do you ship overseas like Yap Micronesia, zip code 96943?

Thank you. My email is [email removed]

2 answers
sophie
sophie

Hello Mari...
I am no expert on this subject and can only answer speaking from previous experience.... but I would recommend the Vitamix. Pro Series 500 because it is exceedingly powerful and comes with a couple of different sized jugs. I don't ship as I am only a customer to Vitamix, however, the Vitamix site may answer your question! Hopefully this helps you some!!

Vitamix
CamillaVitamix

Hi Mari,

Thanks for getting in touch with us and we're very excited to hear that you are starting a smoothie shop and thinking of using Vitamix as your choice of blender. We have a commercial range which was created for such use and more information about this range can be found on our Commercial page - https://www.vitamix.com.au/Commercial. Unfortunately, Vitamix Australia and New Zealand do not ship overseas. If you have any further questions please feel free to get in touch with our customer service team on 1800 766 437 or [email protected].

Happy blending!
VM

Judy

Judyasked

Is it possible to fit a low profile jug on a Vitamix Total Nutrition Centre? I'm very happy with the tall jug but sometimes when I'm making nut butters and other gluggy mixes I'd like to be able to use a spatula to reach everything that's left on the bottom of the jug and it's a big difficult with the taller jug. Thank you, Judy

3 answers
jenny36
jenny36

Hi Judy, I am sorry but I don't know. You would have to call Vitamix direct. Would you mind posting the answer though as I would be interested in purchasing such a jug if it exists. I have a smaller blender but it does not blend as well as the Vitamix. Thanks, Jenny

Judy
Judy

Hi Jenny. Thanks for your response. I will contact Vitamix direct and let you know their response. I LOVE my vitamix. I use it every day sometimes twice a day. It cost as much as a small car but it's well worth it! Judy

Vitamix
Georgie R.Vitamix

Hi Judy,

Thank you so much for your question.

The Low Profile 2L Container is for G-Series blenders, which includes the Professional Series 750 and Professional Series 300.

I would recommend the Vitamix 0.9L or 1.4L Containers, which are great for small-medium batches. Have a look here for more information: https://www.vitamix.com.au/shop/Containers

Let me know how you go.

Thanks,
VM

Jude

Judeasked

Is this the latest blender from Vitamix & how does it differ from earlier models & what is the price & warranty?
Thanks
Judy

1 answer
Vitamix
Georgie R.Vitamix

Hi Jude,

Great question!

Our latest product is actually the Vitamix S30, which was launched in Australia in August 2015. This machine is a much smaller, personal blender with a 1.2L jug. However it is still high performance and powerful like the rest of the range. It has a RRP between $845-$895, depending on the colour choice.

The Total Nutrition Centre has a RRP of $995, and is part of our C-Series range. This machine creates much larger servings with a 2.0L tall jug. All of our products come with a 7 year full warranty.

All this information and more can be found on our website here: https://www.vitamix.com.au/Compare-Products

Hope this helps!

Thanks,
VM

rennie_z

rennie_zasked

Does anyone know if the black specks issue with the vitamix has been resolved? Am I safe to buy one now?

4 answers
Pete
Pete

We received a replacement wet jug about 3 months ago. Used at least 4 times a week. We have had no problems with it. Our first jug was replaced due to the bearings becoming stiff. Our first jug was used for about 16 months, no black specks. I know one other person with the same system, they have had no issues. As a by note our neighbour has the optimax, very pleased with it.

Marie
Marie

I have never notice the flecks in mine, although even if I had, I wouldn't be concerned as it is just an inert plastic, and is no different to eating or drinking anything else accidentally ingested in the water or food I eat, I'd be more concerned with pesticides, herbicides, heavy metals etc. vitamin have rolled out a new version that doesn't fleck, so you should be safe, especially if you buy direct

nick....
nick....

Have never heard of this issue until now. Our family owns 2 vitamix machines and we use them everyday we are home. We have had them for approx 3 years now and have never experienced this issue.

Marlies

Marliesasked

How many Watts does it have? Does it have a glass jar?

1 answer
roadrunner999
roadrunner999

I'm not very technical but it has a 2 horsepower motor and the container is not glass but I prefer that because it's lighter to move. Today made lentil flour in 30 seconds awesome!!!

citystop

citystopasked

Heard that Vita-Mix can cook soup as well, does it really cook or just heat up the soup? I mean it's fine if I throw in veges that can be eaten raw, what if throw in some meat, egg or potatoes then I want the soup to be really 'cooked'. Thanks.

4 answers
Steve
Steve

Basically the stuff only heats up via friction - which seems like a really inefficient way to heat something up.
The vitamix is noisy when it's on high-speed mode so I couldn't imagine waiting around for 6-7 minutes of that just to heat up some soup. Instead I would blitz the ingredients, heat it in the microwave for a minute, and blitz it again.

I agree with Steve. Using a microwave, or the stove, would be a much better way to go.

Artyartie
Artyartie

The purpose of friction cooking is to heat the vegetables without cooking and damaging the phytonutrients and enzymes. The latter are, I understand, destroyed by the microwave. Cook in a pot by all means, but you won't get a raw soup that way.

Justwondering

Justwonderingasked

Hi,
Do you know if you can use the U.S model over here in Australia?
Kind Regards
Caroline

2 answers
shazcurr
shazcurr

Not that I know of. Our wattage is different. A friend's daughter bought one of the USA ones, thinking she could save money, but on first use she blew the motor!, so didn't really save any money.
Mine is the vitamix made for AUS, you will pay more than our US counterparts but as with everything in Oz you pay more. Hope this helps

Fatso
Fatso

Of course you can, just buy the step up transformer (110v to 240v)of eBay for $25.00au.

Cheburashka

Cheburashkaasked

Hi. Could the Vitamix liquefy hard raw veg like beetroot? I want to be able to include the whole beet in smoothies. Will it be smooth, or still chunky?

6 answers
Penny01
Penny01

I haven't actually tried a beetroot but it certainly liquifies raw carrot, celery & frozen bananas & blueberries without any trouble so I would imagine it could do a beetroot. You might need to cut it up into quarters so the blades can get into it. :)

Cheburashka
Cheburashka

Thanks, Penny01 - carrot does seem comparable. Anyone else out there used beetroot in the Vitamix?

Felix25
Felix25

Haven't used it myself, but have a look at the clips on you tube and you can see that the vitamix can be used to make beetroot juice

vitamix or optimum 9200

vitamix or optimum 9200asked

Hi! Does anyone know if vitamix can do anything optimum 9200? Was going to buy vitamix but optimum looks better online!

3 answers
The Fonz
The Fonz

Proud owner of an Optimum blender, compared to my friend's Vitamix...there is nothing her Vitamix can do that my Optimum can't... we tried everything, smoothies, juices, nut butters, ice cream...even hot soups. We share the same recipes. While Vitamix seems like a great blender, I am very happy with my Optimum...hands down a great product, highly recommended, thanks Froothie!

horseslave
horseslave

Another happy Optimum 9200 user here - probably a bit too late to help you, but happy to recommend to anyone else looking for blender info :)

Ms Poole
Ms Poole

Cudos! Loving the Optimum!

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